Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more
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Review summary
Created with AI, based on recent reviews
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Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... See more
Company replied
Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... See more
Company replied
Easy to place booking. Competitive price. The name Gatwick Holiday Parking is confusing with its sister company. It’s also confusing when the location plan Long Term South Terminal does not state Ga... See more
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Company details
Written by the company
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Contact info
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, United Kingdom
- 0330 311 9566
- booking.gatwickholidayparking.com
4.6
Excellent
4K reviews
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Reply from Gatwick Holiday Parking
Dear V~J
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service
Great service. Easy on-line booking, good directions, easy access and parking, quick shuttle bus on departure and return. Thank you.
15 July 2026
Reply from Gatwick Holiday Parking
Dear diggers2
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book on-line with good directions and easy access, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The booking experience was easy and…
The booking experience was easy and didn’t take long.
21 June 2026
Reply from Gatwick Holiday Parking
Dear Stephen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Lex
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Vasile
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the car park easy to get to and safe, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Can't fault it at all
Can't fault it at all - car was parked while we were on holiday, came back to it in the same place absolutely fine
31 May 2026
Reply from Gatwick Holiday Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Wayne
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the signage good and the buses running on time with friendly drivers and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Paid online for my booking
Paid online for my booking
Spent a great time away
Came back to collect car and got to the exit barrier to be charged with a £198 fee after I paid £72 online
How can this be happening ?
5 July 2026
Reply from Gatwick Holiday Parking
Dear Darren
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged both online and at the car park.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. It’s disappointing to hear you’ve not been recognised at our barriers and have had to pay for your stay both online and at the car park.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Lauren
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking reliable and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Oyeneye
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book.
Easy to use website and useful information on location.
Like all airport parking it's not cheap. Nonetheless, I prefer onsite parking over off-site.
5 July 2026
Reply from Gatwick Holiday Parking
Dear Kevin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Definitely use them again
17 May 2026
Reply from Gatwick Holiday Parking
Dear Adina
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Ciro
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking fast and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Nice direction and the way service?
19 June 2026
Reply from Gatwick Holiday Parking
Dear Talat
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
park up and go.
So easy to book then just park up get a bus from one of the many stops to the airport. Remember to note where your car is and which bus stop you got on at so you can find your car when you're back.
11 June 2026
Reply from Gatwick Holiday Parking
Dear Sarah
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to locate.
Easy to locate.
Smooth connection of bus from location to the airport and back.
No time wasting.
Very organised.
3 July 2026
Reply from Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to locate, well organised and with a smooth bus connection, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Hard to find.
25 June 2026
Reply from Gatwick Holiday Parking
Dear Charl Van Eeden
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you found our car park difficult to locate when following our onsite signage.
We recognise signage is important for all customers trying to reach our various car parks and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Fairly smooth
Fairly smooth , frequent buses , f on top of g was slightly confusing when anticipating stops but overall a positive experience.
30 June 2026
Reply from Gatwick Holiday Parking
Dear Billy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you’ve found our shuttle buses to arrive frequently as advertised. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Mr S Ali
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a fast and efficient service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent did not wait long for the bus…
Excellent did not wait long for the bus either way
Only blemish is there is NOT enough disabled spaces
27 June 2026
Reply from Gatwick Holiday Parking
Dear Mark Allen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you found our shuttle bus to provide a reliable service, please rest assured we’ll share your feedback regarding the Blue Badge availability with the relevant department. Thank you again for sharing your feedback and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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