bonboho 

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See what reviewers are saying

Rated 1 out of 5 stars

Terrible dishonest rubbish company. Order never arrived yet promises of feedback. Nothing received. Do not EVER use these terrible people.

Rated 1 out of 5 stars

Wish I’d read these reviews before I bought what I thought would be a long fake fur trimmed multicolour patterned coat. It was in outerwear and the photo made it look like a winter coat so I didn’t e... See more

Rated 1 out of 5 stars

Extremely bad, including horrific customer service and withholding funds on return of the items. > Item quality was un wearable > Return shipping cost me £60 > After agreeing the costs to retur... See more

Rated 1 out of 5 stars

Absolute trash. I ordered 6 items based of their sizing recommendations, and they all hang on me like potato sacks. They don't look anything like their photos, and the material is crap. I ordered thes... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Swimwear Store

Information provided by various external sources

Shop Boho Dresses at Bonboho and Stay Stylish. Choose From a Variety of Dress Styles Like Maxi Dresses, Sleeveless Dresses and Tops.


Contact info

  • Lewisham High Street 132, SE13 6EE, London, United Kingdom

  • bonboho.com
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I got my FIRST order...which they sent…

I got my FIRST order...which they sent out in two shipments. I STILL haven’t received my other part of my order. When I went to get on the website...it said I cannot access the website! What kind of company DOES that! DO NOT order from this store! Although the boots I ordered were the same as the photo, I will update my experience when the rest of my order arrives. According to United States Postal Service, it IS in California at the moment. So...I’ll fill you all in on the details...I DOUBT it will be pretty!

1 July 2020
Unprompted review
Rated 1 out of 5 stars

When this company rips you off like…

When this company rips you off like they did me just make a fraud claim with your bank with whatever card you paid with. This company will not send you a return address although they say you can return items and they will send you cheap crap that is wayyy too small and poorly made. They use pictures of well made items and send you cheap knock offs. I had a order over $700 and the bank gave me every penny back and because they never sent a return address I kept what they did send although the only thing I ever wore was the one pair of shoes I actually received out of the 3 pair I ordered. These are Chinese scammers who make it appear as if they are not operated out of China and some Chinese guy from California sends you some of the items you buy from California.

31 May 2020
Unprompted review
Rated 1 out of 5 stars

4 months waiting

I bought 2 pair of shoes in January 18th, today is May 14th, I have not received them. I have sent some emails the last ones ask for a full refund and no reply have been received yet.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

My experience was excellent i'm not…

My experience was excellent i'm not sure what all the bad reviews are about. I was concerned when I purchased too so I messaged someone on instagram who was posted on their website pics, and I asked her if her experience was good and she said yes but that she only ordered swimsuits. I ordered my wedding dress form them and it came in 3 weeks time and I WAS SO HAPPY! It was a great fit, and I am so glad I went with my gut and ordered it, I had a great experience please feel free to ask me any questions about my experience. The customer service email was responsive and they reached out in a timely fashion, happy new years for 2020 everyone!

29 December 2019
Unprompted review
Rated 1 out of 5 stars

IT'S ROBBERY!

If it was possible to give this company minus stars, I would. Ordered 2 dresses, paid express shipping and was horrified when they arrived. This is the cheapest Chinese quality you could possibly find on the market and they're prices are not even CHEAP! The first dress had the zip broken and cotton frayed. When I tried on the second dress, the drawstring just came all the way out, making it impossible to wear either of the dresses! I am SO mad right now. I wish I had read the online reviews before buying from this company. I will make it my lifelong ambition to make sure they never ROB another person again. Because, that is essentially what this is - robbery!!!

5 December 2019
Unprompted review
Rated 1 out of 5 stars

Wish I had read these reviews first

Wish I had read these reviews first. The material was cheap and cheaply made. It is too see through to wear out. When I tried to return, I was offered only $5 to keep it and not hassle with return and cost of shipping. I'm not sure how it will turn out yet.

18 November 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this company!

DO NOT buy from this company!! Colour and material wrong and they strongly advised me not to return items (too expensive to ship back to China they said) giving us a fraction of the cost as refund

22 October 2019
Unprompted review
Rated 1 out of 5 stars

Stay Away

I urge people to not buy from this company.I ordered 4 items of which only 1 item fitted correctly. The skirt that they sent would probably fit a 8 year old child and it was supposed to be a adult large. The clothes are cheap quality knock offs from China. The images they use are very deceiving it's just to suck you in. They did offer me a store credit but when I went online to do the return they told me I was too late so I have no option but to keep the crap they have sent me.

2 October 2019
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish!

Absolute rubbish!! Items are nothing like the pictures used on the website and the quality is so bad that I wouldn't even rate one star but had to to write this review.

9 September 2019
Unprompted review
Rated 1 out of 5 stars

Bonboho steals images and recreates garbage

The ad came up on my email. There were no negative reviews connected so I didn't initially know they were cons. I got my five dresses. They smelled like chemicals, colors were wrong, and although the model wore two of the dresses outside, they are see through. I can't wear them. It will cost almost one hundred dollars to return them. My credit card company will not refund my money so I am left with these horrible clothes that cost me one hundred seventeen dollars. I wish I had done more checking before I ordered. Now I'm just left with these awful clothes. Don't give them your money. The clothes are horrendous. You'll just end up angry like the rest of us.

24 August 2019
Unprompted review
Rated 1 out of 5 stars

They Took my money and they did not…

They Took my money and they did not send my items and my bank won't refund me. I have contacted them and they tell me they will not refund my money and they told me if I pay 4 more dollars for shipping they will send the items out but it is a an invoice that you cannot pay. So they more or less stole my money.

Dalra

23 August 2019
Unprompted review
Rated 2 out of 5 stars

Order direct from China BIG MISTAKE

The jewelry was ok and $6.99 fair priced however, the dress slip was tiny and not the same measurement as the dress, the second dress, a dark blue dress, the WHITE lining rolled out at the sleeveless edges and neck. It looks awful.
Understand, It is VERY EXPENSIVE TO RETURN SHIP TO CHINA FROM THE U.S., BONBOHO DOES NOT PAY IT.

12 August 2019
Unprompted review
Rated 1 out of 5 stars

Unfortunately

Unfortunately, most of these clothing sites are the same company! I complained so much, their SUPPOSE to be sending me ANOTHER watch without me returning the broken one. I refused to send it back to that ridiculous address, and told them so...everyday until they said they'd send me another one. I guess there was mo way I was getting my money back!! Shame on them.

13 July 2019
Unprompted review
Rated 1 out of 5 stars

Ordered four beautiful dresses for my…

Ordered four beautiful dresses for my holiday. And they look did beautiful on their website. My guess is that the dresses they model are made from much better fabric so they hang and look altogether better. Remembered what someone had said about these clothes being made for midgets so veered on the side of caution and ordered extra large. Even after that only one dress fit and that didn`t look anything like the dress on the website. Didn`t expect the clothes to be best quality but it would be helpful if they could get sizing right two are in bags labellled extra large but the dress is labelled S which I suppose means small. Not expecting any joy getting replacements. Wasted £100. Be warned do not be deceived like me.. remember there are companies who don`t care about you the customer, only your money. This is one of them.

11 July 2019
Unprompted review
Rated 1 out of 5 stars

For a return or refund...this is the…

For a return or refund...this is the address that was given to me...now being in Texas and arguing with them about trying to get a refund doesn't leave much time to send back. They do this on purpose...

ZHANG HAIMING
4TH FLOOR BUILDING G
GUAN TANG GONG YE YUAN
GUAAN TANG VILLAGE, NAN CUN TOWN
PAN YU DISTRICT 511400
GUANGZHOU, CHINA

Idk if that's in the right order...lol this is as it was sent to my email. And no I will not receive a refund because if I send my item back...its not going to make it there on time. So not only would they keep my money but get their item back.

22 May 2019
Unprompted review

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