Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended
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Contact info
1 Bensham Street, NE35 9LN, Boldon, United Kingdom
- sales@boldonframing.co.uk
- boldonframing.co.uk
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Replied to 16% of negative reviews
Typically replies within 24 hours
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Will save you a fortune!
I Found these guys on both eBay and amazon when looking to frame some precious records for my studio. They make frames in a number of styles that display records very well (as well as other numerous styles). I found that prices on eBay were considerably cheaper than amzon and they had a discount when buying multiple frames.
Order was shipped promptly and packaged securely. Frames are good quality for the price point. The 'glass' in the frames is actually plastic but of a good standard and flexible - which helps with installation. Customer service from Yvonne via email was excellent -when I requested to change the inserts from black to white - they just sent me both at no extra charge. Would absolutely recommend to all.
Good range of sizes of frame
Good range of sizes of frame, quickly dispatched. Happy with my purchase.
Great quality product
Bought 2 square white frames. Good description on website and good quality product. Great value for money and delivery on time
Excellent products
Such good quality products and a company that cares about customers as well. The products are made to a very high standard and shows off records so well
Damaged mitre*
I love the profiles but one of my frames had a damaged mitre. It wasn't closed and I had to buy glue to repair it.
Poor quality frames and customer service
I had been using boldon frames for just over a year and purchased a black 20x24 inch frame from them. The delivery was prompt but the frames were damaged, but unfortunately because I had them over a year (I am a photographer and like to keep a stock of frames for quick turnaround) they would not replace the frames. Which was frustrating but understandable. I then received TWO frames from separate clients with exactly the same issue. The frames came apart at the corners. I sent photos to Yvonne but have heard nothing back. I am now out the cost of the frames and feel that customers should be made aware of the poor quality of these frames. They are simply not fit for purpose. All the frames fall apart at the corners. I informed Yvonne of this (with photos) and have not heard anything. Buyer beware!!
Always a brilliant service.
Highly recommend Boldon picture framing
Found exactly what I was looking for at a very reasonable pricd
Lovely frames
Lovely frames, I am very pleased with them. Quick delivery. They will be hanging on the wall tomorrow. Thank you 😊
My experience
Products were well described but would be better if a picture mount was available with each picture frame. But otherwise a good experience.
Great experience
Quick and easy service.
Customer care is above and beyond.
Thank you!
It hasn’t arrived!
The frames I ordered were delivered…bolden frames
The frames I ordered were delivered within a few days and were just what I wanted, I have ordered from this company previously and can recommend them for quality and value for money.
Amazingly fast service for a non…
Amazingly fast service for a non standard sized frame ordered late at night and was dispatched by 8am the next day!
Easy to order
Easy to order, quite delivery, good price - what more can you ask for. And exactly what I expected it to be according to the description. Thank you.
Very pleased with the picture frames
Very pleased with the picture frames, well made and reasonable price, and quick free delivery.
AVOID
AVOID. Very poor customer service; poor quality frame received (bought as a Christmas present) and after acknowledging initial email to highlight about the damaged frame - nothing; after 5 weeks and multiple emails - still nothing. They do not respond, avoid this company. UPDATE 15 Feb 24 - communication still very poor, however, after Trustpilot review, money was refunded for damaged frame.
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