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Boldon Picture Framing Reviews 

374
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the well-made products, noting that the picture frames look elegant, fit perfectly, and arrive securely packaged to prevent any transit problems. Many buyers also appreciate the very reasonable prices, extremely fast shipping, and a reliable overall service that makes shopping for artwork displays very easy and satisfying. Though some customers experienced issues, noting that a few items arrived slightly damaged or showed poor craftsmanship upon unboxing. A few people also mentioned disappointments with defective plastic glazing, rough unfinished corners, or occasional missing delivery updates from carriers.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful and... See more

Quality

Users describe positive interactions with quality, consistently highlighting well-made frames and an... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast dispatch times and parcels... See more

Price

Reviewers highlight positive aspects of price, noting that products are very reasonable and a bargain... See more

Service

People report positive experiences with service, highlighting a brilliant made to measure frame and an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended

Rated 5 out of 5 stars

I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It fr... See more

Rated 5 out of 5 stars

Extraordinarily good! Clear and thorough emails with notice of shipping, the receipt and the fact that I had specific delivery requirements. First-class packaging and absolutely fabulous frames!... See more

Rated 5 out of 5 stars

I just took delivery of a second beech picture frame. Both of the frames are perfect. Ordering online is simple due to the way options are presented to the buyer, which makes it easy to order the c... See more

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

374 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(374)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Very disappointed

Even though my order arrived quickly and product ok, I had an issue with the width of the frame as it is not what was stated in the description of the product. I have sent two queries on their website contact form, but apparently they have not been received even though I received email confirmation of the submission. I have emailed twice, and spoken with customer service once - emails not being answered, was told yesterday they would phone back but they haven't, and now today they have not answered there phone. Very disappointed.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Frame arrived swiftly and as described. Love the range of sizes and frames. Would definitely buy from Boldon Framing again.

29 July 2025
Rated 5 out of 5 stars

Great customer service

Great customer service
Very quick turn around from placing my order to delivery
Beautiful frame exactly as it looked on the site
Exactly what I wanted - so much so I have been and purchased more

27 June 2025
Rated 5 out of 5 stars

Happy Customer

Repeat customer which, I think, speaks volumes!
Made to measure frames are of good quality, well packaged and delivered promptly… perfect!

30 May 2025
Rated 5 out of 5 stars

Great Ite

Great Item, just what we needed.
Good quality and just as described.
Item well packaged
Fast delivery via Royal mail
would highly recommend

28 May 2025

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