I've been eyeing this website for a long time because I really wanted a swimsuit that didn't cause tan lines. These are high-end swimsuits, but the deals make it worth it, and I'm so excited to wear m... See more
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Ordered in March, and now we are in June with still no bathing suit or refund to my account. They keep insisting it is a shipment failure, but I have had no issues with any other packages or companie... See more
I LOVE the way this bikini fits! For the first time in my life I feel like I look good in a bathing suit and I don’t look like sausage meat bursting out of the casing 😂 It’s comfy, stretchy, and the... See more
Images on fit/coverage are misleading in my opinion, but the stretch fabric really is very stretchy and doesn’t cut in anywhere. I’m a 36B 5’3” 145lb - the top doesn’t stay in place well under my bo... See more
Company details
Written by the company
Welcome to BetterTan, where innovation meets style, and the sun becomes your ally in achieving the perfect tan. Since our inception in 2022, we've been redefining the swimwear experience with our cutting-edge tan-through technology.
Contact info
120 Madeira Drive Northeast STE 220, 87108, Albuquerque, United States
- infobettertan@gmail.com
- bettertanswim.com
Breach of guidelines
Great communication
I will say my bathing suit came rather quick. Unfortunately, my top was too small and I need to return it. I reached out to their email and received a reply back same day. They have offered me a full refund so that I could get the desired style I'd like. I will be buying from them again. The quality of the bathing suit was well made and very flattering. My boyfriend enjoyed the bottoms ;)
I love the material of the bathing suit…
I love the material of the bathing suit but I needed a different size than I thought I did. I reached out to their office, where they were understanding and offered a full refund so I can get the new size needed.
RUN FOR THE HILLS!
I had an incredibly disappointing experience with BetterTanSwim.com. Their return policies are absolutely abysmal. I tried to return an item, and not only did no one respond to my inquiries in a timely manner, but when they finally did, they only offered a 50% refund. This is completely unacceptable! The product I received looked nothing like the pictures on their website and was of very low quality for the price. Their customer service is practically non-existent. I highly advise everyone to stay far, far away from this company. Save yourself the frustration and shop elsewhere. BetterTanSwim.com is not worth your time or money.
bad return policy, size up on bottoms
Haven’t been able to wear my suit out yet, but the bottoms run really small. I’m typically a size 10 but I am trying to return my XL bottom for XXL. Get a dark one with patterns otherwise too see thru. The returns are kind of silly, they don’t easily provide you with an option, and just want to give you 50% back for you to keep a piece that doesn’t fit. Like…no, I just want to return it. So here I am having to write this review so I can get the right size. I’m definitely bummed, but my fault for impulse shopping
Cute Suit & Growing Brand
Quick shipment, very responsive customer service & quality product!!
When ordering my swimsuit from…
When ordering my swimsuit from BetterTan, I accidentally put in the wrong address for it to be shipped to. While being worried I wouldn’t get a refund/re-order, BetterTan expressed to me their concern and got back to me with a solution. I think BetterTan is a trust worthy company and the fact that they care this much speaks volumes.
Unfortunately NOT working.
Unfortunately NOT working.
Positive reviews must be paid as this is not working for tanning through.
Very expensive mistake for me.
Great customer service
My recent interaction with Better Tan's customer service team left a lasting impression. Despite an initial hiccup with a swimsuit purchase, their response was prompt and empathetic.
They swiftly addressed my concerns with a focus on resolving the issue and ensuring my satisfaction. Their dedication to customer happiness is evident in their proactive approach and genuine concern for feedback.
In summary, Better Tan's commitment to exceptional service and customer satisfaction speaks volumes. I highly recommend them to anyone seeking quality products and outstanding support. Thank you, Better Tan, for your remarkable care.
Good customer service
Good customer service. A bit see through but nice style.
Great concept and sexy silhouettes
Great concept and sexy silhouettes. It is a bit see-thru so I’m not keeping it. I had to follow up a couple times with customer service but they responded in a positive way.
The concept is great
The concept is great, but the top was waaaaayyyy too small and the return policy is not ideal, however customer service was able to fix my issues.
Absolutely terrible don’t waste your…
Absolutely terrible don’t waste your time and money. They offer no return option and they never reply back to you. They sent one misleading email after sending them 8 emails trying to get a refund. The swimsuits are all see through so you will never be able to wear them in public without showing everyone your goods. Terrible quality I minds well just be naked on the beach their bathing suit material is two see through materials sowed together. They don’t even have a phone number to call costumer service I will never use another company that doesn’t have a number to call. I wasted $200 on this crap if I could give the 0 stars I would.
Gorgeous Suit
This company knows how to give you a great tan with no tan lines. Amazing idea! Makes you look stunning!
Changed the Tanning Game!
Supper innovative swimsuit technology! The prints and styles are so cute and it was delightful to speak with a rep to get my size just right and pick the best suit for me. I woulddddd recommend sizing up at least on the one piece suits, I think you’re better off too big than too small!
BetterTanSwim suit has great quality…
BetterTanSwim has great quality suits & are very cute. My only complaint was I didn't like the way suit looked on me but the whole return process was smooth & easy. The company responded back quickly & had no problem refunding me my suit. I definitely recommend this company!
What a great company
What a great company. The swim suit is amazing that I got. I love the style and I love how it seems to be see through before you put it on but once it's on you can't see through it. I'm really hoping to get a perfect tab this summer. I got the wrong bikini bottoms and they communicated wonderfully and got me the help I need
The concept is great
The concept is great, but the bottom was waaaaayyyy too small and the return policy is not ideal, however customer service was able to fix my issues.
Cute suit
Cute suit! Pattern is great and the high cut is very flattering. The fabric is mesh-like but doesn’t appear sheer when it is on the body. Customer service is very responsive for any issues that may arise in the shipping process.
Swimsuit top ran a little smaller than…
Swimsuit top ran a little smaller than expected, but we are in the process of figuring out a solution. Customer service responds promptly.
Swimsuits run small, difficult return policy
The swimsuit was small but was as advertised! If it fit it would have been great. The return policy is very misleading but they did accommodate when I put up a fight.
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