Normally 5 star service (I’m a prev customer) On this occasion 4 stars only due to lack of communication: I emailed asking if it has been dispatched (and which carrier service) - no replies to... See more
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See what reviewers are saying
Ordered a planet dog orbee tuff bone which arrived in good time, however despite it supposedly being a tuff bone my 18 month old took a lump out of it within 10 mins. I messaged bare bones to complai... See more
Really pleased with this dog treat bag; just the size that I was looking for and a shallow depth (which makes it easier to get treats out quickly when training). Good quality material, removable inner... See more
Great dog boots - arrived safely after a week. Was slightly concerned initially due to lack of email to say they had been despatched and then unable to reach company through phone or email. But used ‘... See more
Company details
Written by the company
Bare Bones is a family run Online Pet Shop and we believe you get out what you put in. With this in mind we have carefully chosen premium brands, and natural, high-grade foods and treats, to ensure you can confidently choose products that are healthy, hard wearing and stand the test of time for even the most active pet.
Contact info
Unit 125, PH1 3TW, Perth, United Kingdom
- 01738 237173
- info@barebonesltd.co.uk
- barebonesltd.co.uk
Hasn’t replied to negative reviews
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Great service
I know what you are up against in the retail scumosphere, so it must be difficult. Your products were as described AND brilliant.
Would definitely use BB Pet Supplies again.
The cat seems happy too.
Fantastic service & products
5 start service. I am extremely happy with absolutely everything I have ordered, and my puppy agrees!! The toys are good quality and the treats are super healthy and delicious.
Excellent customer service!!
Excellent customer service
Excellent customer service. Query answered quickly and followed up on. Quality collar for my puppy at a very good price. Would highly recommend and use again myself
Professional and personable!
Lisa at Bare Bones was a pleasure to deal with. Although there was a delay in getting my item (through no fault of their own), Lisa’s constant communication made the process a pleasant one and she found an alternative solution for me. I would highly recommend this company and would use them again in a heartbeat! Thank you, Bare Bones!
Incredibly quick delivery
Incredibly quick delivery. Arrived the next day. Would happily use again.
Excellent products at a great price
Excellent products at a great price, good quality and quick delivery.
Excellent product range and our order…
Excellent product range and our order was dispatched swiftly
Excellent service and products
Excellent service and products, i have a very happy kitty, thank you all at bare bones pet supplies ltd
Excellent service
Excellent service. Prompt delivery. Secure packaging. Competitive pricing.
Dog walking belt/bag
bought the perfect belt/bag for my dog walks. Great product, it has plenty of space for money, phone, tissues and of course doggy essentials- poo bags and ball!
Really pleased with this as been wanting something like this for a while.
exellent service
Great service, Great purchase
I contacted Bare Bones by email on a Thursday they responded straight away to my questions,,I wanted a snuggle puppy for my puppy that I was collecting on the Saturday. I placed my order Thursday afternoon, my order arrived the next day, I am delighted with my purchase my puppy slept from the first night without crying also with the prompt service I received.
Henry loves his antler bone
Henry loves his antler bone. Good value to keep him occupied and happy.
Great products and prices.
Great products and prices. Superfast delivery and brilliant customer service. Highly recommended.

Reply from Bare Bones Pet Supplies Ltd
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