Normally 5 star service (I’m a prev customer) On this occasion 4 stars only due to lack of communication: I emailed asking if it has been dispatched (and which carrier service) - no replies to... See more
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See what reviewers are saying
Ordered a planet dog orbee tuff bone which arrived in good time, however despite it supposedly being a tuff bone my 18 month old took a lump out of it within 10 mins. I messaged bare bones to complai... See more
Really pleased with this dog treat bag; just the size that I was looking for and a shallow depth (which makes it easier to get treats out quickly when training). Good quality material, removable inner... See more
Great dog boots - arrived safely after a week. Was slightly concerned initially due to lack of email to say they had been despatched and then unable to reach company through phone or email. But used ‘... See more
Company details
Written by the company
Bare Bones is a family run Online Pet Shop and we believe you get out what you put in. With this in mind we have carefully chosen premium brands, and natural, high-grade foods and treats, to ensure you can confidently choose products that are healthy, hard wearing and stand the test of time for even the most active pet.
Contact info
Unit 125, PH1 3TW, Perth, United Kingdom
- 01738 237173
- info@barebonesltd.co.uk
- barebonesltd.co.uk
Hasn’t replied to negative reviews
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I love this blanket
I love this blanket bought one a few years ago for my toy poodles.
This new purchase is for a new puppy my sister is getting
Searched the net for one of them sleepy…
Searched the net for one of them sleepy head cat beds . And you had one at my price . Was delivered in a couple of days . My wee cat . Was straight on to it she loves it Thanks
I purchased a chew toy for my puppy
I purchased a chew toy for my puppy. He had it about an hour and he had chewed the hand of Barkley, not very good as he could have swallowed it or worse still choked on it. Maybe they could look at the materials they use.

Reply from Bare Bones Pet Supplies Ltd
Great service and great communication
Great service and great communication. A++ seller.
Quick and efficient delivery of good product at good price
Quick and efficient delivery keeping me informed. Good product (Doog bay range). Good prices and no need for Amazon😀
Planet Dog Orbee-Tuff bone
I ordered the bone on the Sunday afternoon and it got delivered on the Monday.
I first bought a planet dog bone for my toy poodle 12yrs ago from a well known pet shop and all my pups have had one since, even bought them for family pets, tho it is getting harder and harder to find this exact one. At one point the price was ridiculous on other sites!
But Bare bones pet supplies was the cheapest I’ve found in years and I must admit I really was shocked at the speed of delivery.
Will be ordering from them again
Fast efficient service thankyou
new bed for FINLAY !
first rate for service ,kept in touch to let me know what was going on ,LISA
was really helpful
Quick, great customer service.
Thank you for Boomer Ball!!!
Thank you for Boomer Ball!!!! It's very strong. My dog (Dobermann) is happy absolutely!!!! I hope this toy will be with us for long time.
Excellent service and value
Excellent service and very helpful.
Very good product thanks
Great product
Great product, doggie loves her bones and the service is fast from purchase to delivery.
First time using them....very good…
First time using them....very good quick service A+++++
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