Normally 5 star service (I’m a prev customer) On this occasion 4 stars only due to lack of communication: I emailed asking if it has been dispatched (and which carrier service) - no replies to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a planet dog orbee tuff bone which arrived in good time, however despite it supposedly being a tuff bone my 18 month old took a lump out of it within 10 mins. I messaged bare bones to complai... See more
Really pleased with this dog treat bag; just the size that I was looking for and a shallow depth (which makes it easier to get treats out quickly when training). Good quality material, removable inner... See more
Great dog boots - arrived safely after a week. Was slightly concerned initially due to lack of email to say they had been despatched and then unable to reach company through phone or email. But used ‘... See more
Company details
Written by the company
Bare Bones is a family run Online Pet Shop and we believe you get out what you put in. With this in mind we have carefully chosen premium brands, and natural, high-grade foods and treats, to ensure you can confidently choose products that are healthy, hard wearing and stand the test of time for even the most active pet.
Contact info
Unit 125, PH1 3TW, Perth, United Kingdom
- 01738 237173
- info@barebonesltd.co.uk
- barebonesltd.co.uk
3.0
Average
123 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service, quick turnaround and quality products I would definitely recommend!
23 February 2022
Not very happy with the service
Not very happy with the service. We have emailed them to ask about returning an item, 3 times and they have not replied at all. Certainly won't use them again.
20 February 2022
Good Service & Choice
Found exactly what I was looking for and ordered it, goods arrived within two days.
18 February 2022
Excellent choice of dog treats
Excellent choice of dog treats, good price and quick delivery thank you.
28 January 2022
The dog tag I ordered was not in stock…
The dog tag I ordered was not in stock so had to settle for a different one it’s ok but not as good as the first choice other than that the service was good it didn’t take long for it to arrive
22 January 2022
Really pleased with this dog treat bag
Really pleased with this dog treat bag; just the size that I was looking for and a shallow depth (which makes it easier to get treats out quickly when training). Good quality material, removable inner lining for cleaning and both velcro and drawstring closing at the top. Good value for money and arrived on time.
17 January 2022
Finally found a healthy chew for my cocker…
Finally found a healthy chew my cocker spaniel is actually interested in! Thank you so much for your great service and sending me all the way to Switzerland.
21 December 2021
Easy transaction with quick delivery
Easy transaction with quick delivery. Good communication and nice thank you letter with the delivery. My German Shepherds are happy with their new balls…
20 December 2021
Purchased Weighter Dog bowl
Purchased Weighter Dog bowl. Was exactly as described, delivered promptly and in excellent condition.
17 December 2021
speedy reliable service
I placed my order and received it 2 days later. Very quick service and a great quality product.
16 December 2021
Items were dispatched on time and…
Items were dispatched on time and arrived promptly
13 December 2021
perfect dog collar and very good price
11 December 2021
Great service good price
5 December 2021
Got what I needed for my dog and it was…
Got what I needed for my dog and it was delivered quickly with no fuss! What more do you need
13 November 2021
Great product half check chain collars…
Great product half check chain collars great price excellent communication.
3 November 2021
feedback
I got my long-awaited toys and I'm happy! Quickly shipped and packed in the best possible way. I express my gratitude!
26 October 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.