Authenticgoth Reviews 168

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their aesthetic appeal and high quality, often noting that items look even better in person than in pictures. Many people appreciate the unique designs and the comfortable fit of the clothing, with several expressing their satisfaction with various dresses, tops, and pants. However, some customers also noted minor issues with certain items, such as pants lacking pockets or being a bit tight around the waist. A few other people also felt that sizing was not always accurate according to the provided charts.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality, fit, and aesthetic.... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These pants are pretty awesome for the most part! The only complaint is that they are a little tight around the waist. Also, I wish these pants had pockets so I can put my personal items in. Unfortuna... See more

Rated 5 out of 5 stars

The Fairyscape dress by authenticgoth is a stunning piece. This slim-fit, strapless sheath dress features a flattering empire waistline and mini length. The lace patchwork decoration adds a delicate,... See more

Rated 5 out of 5 stars

Authentic Goth has beautiful and unique pieces! The dress I received was high quality and it fit wonderfully on me. The website is easy to navigate and pleasing to the eye. Customer service was also q... See more


Company details

  1. Clothing Store

Written by the company

Authentic goth is an inclusive brand inspired by the reals of darkness with a strong focus on sustainability, authenticity and individuality.


Contact info

3.8

Great

TrustScore 4 out of 5

168 reviews

5-star
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1-star

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The entire experience was amazing!

The entire experience was amazing!! The response time was great and almost instantaneous. I got the products within a timely manner for how far away they were coming from. Everything was exactly as pictured and fit even better! 10/10 and will be ordering again

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Very nice

Until now i have bought 2 pices and I really like them. The Team also was very nice to me. Looking forward for more

24 November 2022
Unprompted review
Rated 4 out of 5 stars

Pretty good

I'd give 5 but the pinafore I ordered is super crinkly other than that I love my top and my pants I wear both all the time
I now know to go a little bigger in pants but I don't mind them being snug

23 November 2022
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered shoes and a dress and the dress was different than what I ordered. I was offered an ambassadorship to purchase those items and was treated rudely when I addressed the issue. I was told to model the dress anyways and that after that they'd determine if it was wrong or not. I offered to show the dress instead, stating I didn't want to model if it WAS the wrong dress. I was unfollowed and never answered. It was completely unprofessional and frustrating, given that the dress I received does NOT fit me so I can't even wear it.

28 October 2022
Rated 5 out of 5 stars

Their service is amazing

Their service is amazing! I love their clothes and their new arrivals are drop dead gorgeous and to die for! Keep up with the good work!

22 November 2022
Unprompted review
Rated 3 out of 5 stars

Just not happy

1- You team to looking for and searching for ambassadors does an amazing job and is very respectful and I was happy to join.
2- I was sad to see that even though I had measured myself correctly, the product that arrived was still to small? Then of course I look on the web site to see how can I exchange this product only to learn that you dont do that for those that have or need a different size.
3- For the amount I spent, I felt that the clothes where of a sub-standard product.

In conclusion, I feel that your products are over priced, the material is sub standard and not sized correctly. I will more then likely never by from you again.
Thank you for this opportunity, wishing you the best

22 November 2022
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