Authenticgoth Reviews 168

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their aesthetic appeal and high quality, often noting that items look even better in person than in pictures. Many people appreciate the unique designs and the comfortable fit of the clothing, with several expressing their satisfaction with various dresses, tops, and pants. However, some customers also noted minor issues with certain items, such as pants lacking pockets or being a bit tight around the waist. A few other people also felt that sizing was not always accurate according to the provided charts.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality, fit, and aesthetic.... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These pants are pretty awesome for the most part! The only complaint is that they are a little tight around the waist. Also, I wish these pants had pockets so I can put my personal items in. Unfortuna... See more

Rated 5 out of 5 stars

The Fairyscape dress by authenticgoth is a stunning piece. This slim-fit, strapless sheath dress features a flattering empire waistline and mini length. The lace patchwork decoration adds a delicate,... See more

Rated 5 out of 5 stars

Authentic Goth has beautiful and unique pieces! The dress I received was high quality and it fit wonderfully on me. The website is easy to navigate and pleasing to the eye. Customer service was also q... See more


Company details

  1. Clothing Store

Written by the company

Authentic goth is an inclusive brand inspired by the reals of darkness with a strong focus on sustainability, authenticity and individuality.


Contact info

3.8

Great

TrustScore 4 out of 5

168 reviews

5-star
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1-star

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love it<3

I love it<3
The fashion is so cool and what I ordered arrived on time and alright

22 January 2023
Unprompted review
Rated 5 out of 5 stars

I am absolutely thrilled with my recent…

I am absolutely thrilled with my recent order from Authentic Goth. As a first-time customer, i wasn't sure what to expect, but I was pleasantly surprised with the top I received. The material is great-it's soft, lightweight, and most importantly, not transparent. I've had issue with fitted white tops being see-through in the past, but that was not the case with this one. It's a bit more cropped than depicted in the product photo, but I'm only 5'6, so the length was perfect for me.
In terms of sizing, i found that everything fit true to size and was very comfortable to wear. The delivery was also very fast, which was a nice bonus. Overall, the quality of the clothing from Authentic Goth is excellent and I feel like I got my money's worth. I would definitely consider making another purchase from this company in the future and would recommend it to others.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

I feel stylish every time i wear their…

I feel stylish every time i wear their pieces. The clothing is not only well made and true to size, but also incredibly fashionable. I love how the brand takes traditional goth elements and are a modern twist-it's the perfect blend of old and new. I also appreciate the customer service.

29 November 2022
Unprompted review
Rated 1 out of 5 stars

Scam artists!

Do not become a brand ambassador! Massive scam & rip off company.

Takes weeks for items to arrive as they come from China, items are very cheap quality and customer service is non existent! They had no intention of sending me a free returns label as they ignored me asking for an update as I waited two weeks for a label! I had to constantly write comments on posts about not getting a refund then they eventually gave me a refund for item but asked me to remove the bad review!!

27 October 2022
Unprompted review
Rated 1 out of 5 stars

SCAM

Im so tired to receive a messages from different fake accs that they wanna me be an ambrassador. As aliexpress user with huge experience I can tell that they just resell stuff from that site with overprice bc all pics is stolen from aliexpress sellers. And half designs is stolen from Killstar and Disturbia brands. Dude, if I wanna poor quality china version of Killstar dress I can order it at Aliexpress for 10 pounds, not for 100 bruh.

4 January 2023
Unprompted review
Rated 1 out of 5 stars

What a plie of crap its taken weeks to…

What a plie of crap its taken weeks to arrive with endless emails not one answer back.when it finally arrives what a pile of crap. Nothing like the picture as it was shown don't bother ordering anything you won't be happy.

31 December 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would.

If I could give 0 stars I would.

I ordered items from this site after they reached out about becoming an ambassador.

These items are far too expensive for the quality, and their sizing is just not right! I don’t know if they use US sizes or not but the shoes were 2 sizes too small, and all of the clothes looked like they were made for children and definitely not worth the money spent.

I have tried to reach out to return these and I am being ignored.

I just want a refund as with the cost of living crisis I cannot afford to just replace with the right size.

I am honestly ready for taking this further as I spent quite a bit of money on these.

I am really disappointed and disgusted with the service.

20 December 2022
Rated 5 out of 5 stars

Sweater with skulls

I got a sweater and it’s not only really comfy, but it’s also a good material and good for cold weather! It also arrived way sooner than I expected.

29 December 2022
Unprompted review
Rated 4 out of 5 stars

Communication was great

Communication was great, took a long while to receive one item but overall I’m happy with what I’ve received. Will be taking pictures soon. Only upset about the broken clasp on shoes & long delay on one item, but the clasp can always be fixed & the dress is here now.

21 December 2022
Rated 4 out of 5 stars

First Time 🖤

It was my first time ordering from Authentic Goth, I’m very pleased. Great service, the clothe are lovely and fit well, especially the shoes. ❤️🖤

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Best Service Ever!

I messed up the shipping address because they are a gift to a friend and they helped me fix it by just messaging them on there platforms and the shop app! Very helpful! Best service ever!

8 December 2022
Unprompted review
Rated 1 out of 5 stars

Hmmmmmm....these 5 star reviewers

Hmmmmmm....these 5 star reviewers: did you buy from a different company than I did? Can I publish my photos of the horrible chat experience, shady customer service and 1% communication on the chat where the supposed " owner and designer" with morals types that " some of my clothes are made in Chinese factories and are not as good quality"??
Are these reviewers part of the scam too? What universe do you live in...the real one?
I had to prove fraud to my bank and with pics of my order, the scam shipping, the 2 months it took to actually get my order (w/ tags in chonese, not even an " Authentic goth" tag but a cheap plastic tiny chinese label)

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Unfortunately my boots were too small

Unfortunately my boots were too small, but I received a free replacement in a larger size and with premium delivery! I love their customer service, especially Annie, she most definitely deserves a raise! I’d lavishly tip her on any day.

5 October 2022
Unprompted review
Rated 5 out of 5 stars

so satisfied

the shipping was fast and the dress I bought is so cute and feels so good on my skin.
I am waiting on my second order ❤️

21 September 2022
Unprompted review

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