These pants are pretty awesome for the most part! The only complaint is that they are a little tight around the waist. Also, I wish these pants had pockets so I can put my personal items in. Unfortuna... See more
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Review summary
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Reviews shaping this summary
It was a great shirt, it was cool and it fit me well!
The Fairyscape dress by authenticgoth is a stunning piece. This slim-fit, strapless sheath dress features a flattering empire waistline and mini length. The lace patchwork decoration adds a delicate,... See more
Authentic Goth has beautiful and unique pieces! The dress I received was high quality and it fit wonderfully on me. The website is easy to navigate and pleasing to the eye. Customer service was also q... See more
Company details
Written by the company
Authentic goth is an inclusive brand inspired by the reals of darkness with a strong focus on sustainability, authenticity and individuality.
Contact info
71-75 Shelton street, Covent Garden, WC2H 9JQ, London, United Kingdom
- authentic.professionel@gmail.com
- authenticgoth.com
3.8
Great
168 reviews
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute scam.
Was approached by thus company on Instagram making promises that were to good to be true, that's on me. They're absolute scammers. The products are from Temu or similar sites and they over charge by 500%. When you contact their customer service you hear nothing back. And then they're "brand ambassadors" have the absolute cheek to message you over the weeks asking you to represent their brand. When you mention you haven't heard back from their customer service, you get blocked. I've been completely blocked by them now because I took to commenting on their posts about wanting their customer service to respond to me. Don't waste your money!
6 October 2023
i didn't receive a package
18 September 2023
Batboots
I bought the bat boots so cute and they fit perfectly. Authentic goth is amazing and they are so helpful absolutely love them and their people
19 October 2023
Unprompted review
Clothing was good quality
Clothing was good quality. Kind of expensive.
1 August 2023
Unprompted review
my expirience was great
my expirience was great! beautiful and best quality products and the site very intuitive and full of info!
25 September 2023
Unprompted review
Gret company to work with
sometimes companies contact you and are pushy and a little scammy. This company is not. They are wonderful to work with and very supportive.
20 August 2023
Very positive experience
Representatives are extremely friendly and helpful. Clothing had a nice slick feel on the skin. Pants are just the right kind of baggy and very customizable. The tops are amazing even without a bra underneath. Great clothing for active/clubbing people. Highly recommend
9 September 2023
Unprompted review
Amazing online goth shop!
I got a jacket in the curve section. I found the size guide very thorough and the clothing to fit perfectly! The quality of the jacket is both comfortable and durable too!
7 September 2023
Unprompted review
No one is answering me back with a…
No one is answering me back with a refund of any sort nor a return address
9 August 2023
amazing products!
amazing products!! i got a dress and some badass boots and i love them both!! the customer service was great as well :)
31 August 2023
Unprompted review
Amazing!
Sweet, friendly, patient, and helpful people that guided me through the process quite easily. And beautiful clothing that fit quite nicely for a great price✨💫💖💝!
27 August 2023
Unprompted review
Love ever order ive gotten
Love ever order ive gotten, and cant wait to order again soon.
11 July 2023
Awesome stuff
Fast delivery and good quality clothes and bags Definitely will be buying more stuff definitely recommend this company.
19 June 2023
Reply from Authenticgoth
We're delighted you're satisfied with our fast delivery and high-quality products! Thank you for your recommendation and we look forward to serving you again soon Olivia.
The clothes are amazing
19 June 2023
Reply from Authenticgoth
We're thrilled that you love our clothes! Thank you for the positive feedback Katey.
The packages arrived very late and I am…
The packages arrived very late and I am still missing a product.
The sizing needs to be adapted to US measurements.
26 May 2023
Reply from Authenticgoth
We apologize for the delays during this busy season and any inconvenience caused. Your feedback is valuable, and we're working to improve our delivery times and inventory management. We'll also take your sizing suggestion into consideration. Thank you Christine for bringing this to our attention.
Shipping takes a month
I hate shipping taking a long time, and the to I got has cross cross strings on it and the massive sing is just tired on to the top. I ordered 3 garments so far received 2.
20 June 2023
Reply from Authenticgoth
We understand your frustration with the extended shipping time, especially during this busy season. We're actively working to improve delivery times. We appreciate your patience and are committed to resolving any outstanding issues with your order. Thank you Michele.
False and aggressive advertising
13 May 2023
Reply from Authenticgoth
We're sorry to hear that. Our aim is transparency and customer satisfaction. Your feedback is valuable in helping us improve and ensure a positive experience for all our customers. Thank you for bringing this to our attention Lucy.
I did not receive both parts to my…
I did not receive both parts to my order. Only received sleeves not the dragon tank top.
2 May 2023
Reply from Authenticgoth
We sincerely apologize for any confusion caused by the product description. Your satisfaction is important to us, and we've granted you a full refund. Thank you Mirabel.
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