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APM Monaco Reviews 12,819

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,229 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and stylish designs of the jewelry, often describing pieces as beautiful, well-made, and perfect for everyday wear or special occasions. Many people appreciate the luxurious and thoughtful packaging, making purchases feel special and ideal for gifting. The overall service, including the ordering process and in-store experiences, is frequently highlighted as smooth, professional, and helpful. However, some reviewers were not happy with issues related to delivery, including delayed arrivals and packages not reaching the intended recipient. A few other people also felt that the product quality was not up to par, with concerns about items fading, distorting, or stones falling out after a short period. There were also instances of missing gift cards and incorrect currency information on shipping documents, leading to disappointing experiences.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the high quality, beautiful designs, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently impressed by the high quality,... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising timely responses and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth and pleasant processes from... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and top-notch support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You made our daughter's 21st birthday! She is a huge F1 fan and has fallen in love with your jewelry. Who couldn't love something that Charles Leclerc wears daily. :-) Anyway, she spent last sem... See more

Rated 5 out of 5 stars

This Brand offers exceptional jewellery pieces together with exceptional service The quality the price and huge selection of individual items which can also be collected into sets is every jeweller... See more

Rated 5 out of 5 stars

The team at APM Covent Garden were welcoming and acknowledged me straight away. The staff member who served me was friendly and he offered me water and chocolate while I tried on earrings. His custom... See more

Rated 5 out of 5 stars

Purchased two rings couldn’t decide which I liked best. After choosing it was easy to return one with no problem. Credit came within one week of returning. Merchandise arrived quickly also within one... See more


Company details

  1. Jewelry Store
  2. Fashion Accessories Store

About APM Monaco

Written by the company

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About APM MONACO

APM jewelry is chic. APM is Monaco, synonymous with elegance, savoir-vivre, and luxury living. APM jewelry is fashion-forward. APM is street style, catwalks, trends, art. APM is smiling in the South of France. A lifestyle represented by a positive attitude, a sense of welcoming, simplicity, and kindness. We are “chic, fashion, and smile”- it’s in our creation, production, communication, distribution, and the relationship we have with our internal teams and the APM lovers around the world.


Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Honest review.

Very nice store in Riyadh Park mall, Good and fast service too.

Special thanks to the employee Noura Aldosari she made my experience 10 times better!

28 April 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear Sara,

Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience at our store in Riyadh Park mall and that Noura Aldosari made such a positive impact on your visit.

We appreciate your feedback and hope to welcome you back soon at APM Monaco.

Best Regards,
Kylie, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Fast delivery updated every step of the…

Fast delivery updated every step of the day great packaging

7 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Monica Lificiu,

Thank you for your kind words! We're glad to hear that you were pleased with the fast delivery and packaging. Your feedback is greatly appreciated.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Melissa, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

I absolutely love this brand

I absolutely love this brand! Everything from customer service, quality, price! Can’t say a bad word! Every time I order, it goes smoothly and comes in time!

7 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Karen Kimuli-Weston,

Thank you so much for your wonderful feedback! We're delighted to hear that you love our brand and had a smooth experience with us. Your satisfaction means a lot to us!

We look forward to serving you again soon at APM Monaco.

Best Regards,
Ines, your dedicated advisor
APM Monaco

Rated 2 out of 5 stars

i like the style but i find it hard to…

i like the style but i find it hard to remove once its on.

7 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Romina,

We are truly sorry to hear about your experience.
An email has been sent to you to facilitate this.
Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.


Best Regards,
Daniella, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Responsive customer service

Responsive customer service. Beautiful products no complaints

7 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Alicja Carreiro,

Thank you for your kind words! We are delighted to hear that you are satisfied with our customer service and products. Your feedback means a lot to us.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Daniella, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Awesome beautiful

7 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Zsolt Hajnal,
Thank you for your wonderful comment! We are glad you found our products awesome and beautiful. Your feedback means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

I am the biggest fan of this brand

I am the biggest fan of this brand. I love quality product, high quality customer service. This time around I bought a ring for my son and he is a fan of APM Monaco now. Can’t wait for my next piece to arrive.

7 April 2026
Rated 5 out of 5 stars

Quality!!

The quality of the tennis bracelet is amazing!

7 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Andreas,
Thank you for your wonderful comment about the tennis bracelet! We're delighted that you love the quality. Your feedback means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Daniella, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Quality and designs are top notch

Truly love the quality and designs. Also the transaction is smooth and easy. Definitely became my most favorite brand🤍

7 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Nikki,

Thank you so much for your kind words! We're delighted to hear that you love our quality and designs. It's great to know that your shopping experience was smooth and easy. We truly appreciate your support and are thrilled to have you as a fan of our brand!

Looking forward to serving you again at APM Monaco.

Best Regards,
Ines, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Everything is great

Everything is great! Customer service is perfect. I am very happy with the product

3 April 2026
APM Monaco logo

Reply from APM Monaco

Dear ANDREEA CORINA IORGULESCU,

Thank you so much for your wonderful feedback! We're delighted to hear that you are happy with our customer service and your product. Your satisfaction means a lot to us.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Cora, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Very warm welcome

The customer is very well received, the salesperson is very friendly, the APM Monaco store in Paris Opéra is very beautiful

23 April 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear guillaume ducarme,

Thank you for your kind words! We're delighted to hear that you had a great experience with our friendly team at the APM Monaco store in Paris Opéra. Your feedback means a lot to us!

We look forward to welcoming you back soon.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Beautiful jewelry & fast delivery

I ordered earrings from APM Monaco and had a great experience. The packaging was absolutely beautiful and very well done — it really felt premium. Delivery was fast and smooth. The earrings themselves are stunning, exactly as expected (even better in real life). Very happy with my purchase!

3 April 2026
Rated 5 out of 5 stars

A first class buying experience.

The customer service was excellent. I had seen an item online which was out of stock but when I contacted Customer Services they sent me an invoice which allowed me to purchase it. The quality of the jewellery is outstanding and the online buying experience is made even better by the luxurious packaging.

2 April 2026
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with APM Monaco.

Before purchasing a gift card, I contacted their help centre to confirm whether a gift card bought in the UK could be used by my niece in Germany. I was clearly told that it would not be a problem — she would be able to order anything she wanted from Germany. I also asked about currency, and they reassured me that the website would automatically convert it.

Based on this information, I bought the gift card as a present. However, it turned out that the card can only be used in the UK and is not valid in Germany at all. This directly contradicts what their support team told me.

As a result, the gift is unusable for its intended purpose, and APM Monaco has not offered any solution to fix the situation.

Very misleading information and poor customer service. I would not recommend purchasing gift cards from them.

15 April 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear customer,

We are truly sorry to hear about your experience, please send us your details including full name, order number and email to customercare@apm.mc so that we can assist further.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars
APM Monaco logo

Reply from APM Monaco

Dear Kelly Rollins,
Thank you for your feedback! We’re glad to hear that the piece met your expectations.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

I am very happy

I am very happy! Thank you!

3 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Nikoleta Filipova,

Thank you so much for your kind words! We are delighted to hear that you are very happy. Your satisfaction means a lot to us.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Nicole, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Thanks Jas

Thanks Jas! You are outstanding and love the beautiful additions to my stack xx

Unfortunately my friend has already lost hers, if you’d like to send us some freebies!! Xxx

19 April 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear Tamanna Moushumi,
Thank you so much for your kind words! We're delighted to hear that you love the beautiful additions to your stack.
Regarding your friend's situation, we truly appreciate your suggestion, but we aren't able to send out freebies. We hope you both continue to enjoy your purchases!
Best Regards,
Apple, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

I really enjoyed and I will vist the…

I really enjoyed and I will vist the shop soon as possible I will come for beautiful hala to see the new collection 😍😍 so excited

22 April 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear Muneera Saad,

Thank you so much for your lovely comment! We are delighted to hear that you enjoyed your visit and are excited to see our new collection. We can't wait to welcome you back to the shop soon!

Best Regards,
Kylie, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Very nice jewels

Very nice jewels, I had a question and the staff responded really quick and efficient. Delivery went well, I'll purchase again

1 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Elise,

Thank you for your kind words! We're glad to hear that you liked our jewels and that our team was able to assist you quickly. We appreciate your support and look forward to serving you again soon at APM Monaco.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Nice

Everything is good and nice

1 April 2026
APM Monaco logo

Reply from APM Monaco

Dear Lalita Suwanpathumlert,

Thank you for your kind words! We're glad to hear that everything is good and nice. Your feedback means a lot to us.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Kylie, your dedicated advisor
APM Monaco

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