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3.4

Average

TrustScore 3.5 out of 5

40 reviews

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Rated 1 out of 5 stars

I was threatened by a delivery driver…

I was threatened by a delivery driver at my door. I had selected “leave at door” but he kept ringing until I opened. Then he moved deliberately slowly while staring into my eyes the entire time. This was around 10-11pm at night. After unloading, he demanded a cash tip - even though I had paid online and had no cash at home.
I contacted support. They promised to “take it seriously” but could not guarantee this driver wouldn’t be assigned to me again.
Today I tried to order again. My order was cancelled without any explanation.
So let me understand: I report threatening behavior from a driver. And YOUR response is to cancel MY order?
This feels like punishment for speaking up. Instead of protecting your customers, you punish them for reporting safety concerns.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Cheating on deposit

Cheating on deposit, collecting bottles but no voucher. Delivered alcohol to a 9 yo kid. Provided feedback, but no reaction.

Will report them to authorities now.

4 September 2025
Unprompted review
Show reviews in all languages. (40 reviews)

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