AIT Home Delivery UK Ltd Reviews 

Kept well informed in advance and the two guys did a great job of getting our new bed etc up awkward stairs.

Cancelled once, then a half-finished install and a damaged wall

The delivery was originally booked for last weekend, and I took a day's annual leave from my 999 job to be at home for it. At 8pm the night before, it was cancelled.

We rearranged the delivery with help from an apologetic agent at Fitness Superstore. Sadly, on the second attempt the very expensive running machine wasn't fully set up or tested. To add insult to injury, one of the three installers damaged our wall and then flatly denied it.

Pity i couldnt upload the damaged wall and to deny it, well you be the judge on their professional integrity.

If I could give zero stars, I would. Terrible service from start to finish

Hi thanks for allowing me to write the review. I had booked a installation for my Samsung washing machine , because I wanted to be completely installed . however when the guys arrived they said they can't make holes to get wire thru in the utility. They shld have checked with me prior regarding installation , I could have cancelled the order . I ended up paying 100 pounds to get the installation done..please be clear on whts included in the installation

Regular updates, so we know exactly when the delivery would arrive - thoughtful, careful team who delivered heavy mattress quickly and with care, unwrapping it and then took old one all on a survey day, taking off shoes and looking after our home. Excellent

Excellent experience with the recent delivery of a mattress .Was a large mattress and needed to go into our loft conversion up some narrow,twisty steps.The two delivery men managed this in record time without complaint,my husband was very impressed with them and their can do attitude.They took their boots off as well!

The delivery was very good, on time , but the bit that let it down was when I asked for it to be taken upstairs to the bedroom, was told sorry we don't do that. I checked there website and it states they take it to a room of your choice. So I then had to find someone to help me get it upstairs. So was very disappointed with that. But the delivery i was very well informed with times and could track easy and was on time.

I received tracking information about my delivery the day before it arrived. The tracking was absolutely spot on. I was given a two hour time slot on the delivery day and my delivery arrived well within the slot. My delivery arrived safely and was undamaged and i could see that care had been taken to secure it on the lorry for transit. Thankyou.

Arrived on schedule, and drivers we friendly and helpful

Good service and on time

The delivery was right on time. The delivery person had a great attitude. The items arrived with the packaging intact.

Excellent delivery

Kind and thoughtful nothing seems to much trouble solicitor have someone that cares thank you

Quick and efficient, lovely gentlemen who brought my washing machine into my house, very courteous

Great service. Delivery updates during the day, friendly guys who were very efficient and helpful.

Got a phone call 45 mins before delivery and the two delivery men were polite and very efficient.

V good. Good communication

A truly excellent service, on a level I've not experienced in several decades. The most genuinely friendly and helpful people I've encountered in some time. I've become conditioned to a far lesser service, and its only apparent when you then get this level of service from these two chaps. If only there were more like them.

Very accommodating when I called to change day of delivery. Excellent at keeping me informed on the day, easy to track, delivered as agreed and would definitely recommend to anyone.