Ace Optics Reviews 

480
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS w... See more

Rated 5 out of 5 stars

Fantastic company, cannot recommend highly enough. I purchased a Swarovsky scope. Quick delivery, but I couldnt get on with it (my issue, not the scope). Ian at ACE arranged pickup by his courier. Del... See more

Rated 5 out of 5 stars

We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on... See more

Rated 5 out of 5 stars

My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested i... See more

Company details

  1. Binoculars Store
  2. Camera Repair Shop
  3. Camera Store
  4. Telescope Store

Information provided by various external sources

Ace Optics is an independent optics and photographic dealer, established in 1985. We offer friendly service and expert knowledge with no pressure to buy. In addition we are an official Swarovski Premier stockist and Kowa System authorised dealer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

480 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(480)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant!

Answered my emailed digiscoping query within minutes with an excellent recommendation for a smartphone adapter for my Kowa scope. Provided an email quote just as quickly and I had the item within two days! It works absolutely brilliantly! Ace Optics are the best!

20 September 2025
Rated 4 out of 5 stars

Prompt efficient delivery but ….

Prompt efficient delivery. I would have given 5 stars but for the fact that the product review I gave for the company’s “be the first to review this product” link has effectively been ignored.

10 August 2025
Ace Optics logo

Reply from Ace Optics

Hi Ray, many thanks for taking the time to post your review, apologies for the delay in updating the listing. Best regards

Rated 5 out of 5 stars

Superb

Superb. Very responsive and helpful with questions and very prompt with everything, including my rather complex delivery circumstances. I will certainly use ACE optics again

20 June 2025
Rated 5 out of 5 stars

Really good courier and next day…

Really good courier and next day delivery service, super fast and reliable. The Price of the items is standard so you simply won't find anyone selling Swarovski cheaper than anyone else, so the defining factor then between companies is speed and efficiency of delivery, and because Ace haven't cheaped out I can confirm it was fast and professionally delivered.

2 July 2025
Rated 3 out of 5 stars

Unsealed box

Bought a monocular, box unsealed and the monocular dusty and with fingerprints. Lens cloth missing. Not a huge problem but disappointing when buying a new item.

19 June 2025
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Reply from Ace Optics

Sorry to hear about this, can't explain the dust & fingerprints as this was new boxed stock. Please note the box is not sealed at both ends with this model. Best regards

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