EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS w... See more
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See what reviewers are saying
Fantastic company, cannot recommend highly enough. I purchased a Swarovsky scope. Quick delivery, but I couldnt get on with it (my issue, not the scope). Ian at ACE arranged pickup by his courier. Del... See more
We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on... See more
My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested i... See more
Company details
Information provided by various external sources
Ace Optics is an independent optics and photographic dealer, established in 1985. We offer friendly service and expert knowledge with no pressure to buy. In addition we are an official Swarovski Premier stockist and Kowa System authorised dealer.
Contact info
8 Belmont, BA1 5DZ, Bath, United Kingdom
- 01225466364
- aceoptics.co.uk
4.8
Excellent
480 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Happy with purchase!
11 September 2026
Competitively priced products and…
Competitively priced products and customer service that goes above and beyond.
21 August 2026
Impartial advice and great service
Impartial advice and great service. Hope to deal with Ace Optics again.
28 August 2026
The new binoculars are brilliant for…
The new binoculars are brilliant for birdwatching
27 August 2026
Excellent service
Excellent service, fast, efficient and very competitive pricing. I’ll look forward to securing my binoculars upgrade a little later this year.
22 August 2026
They cancelled my order with no…
They cancelled my order with no explanation and have not refunded my money a month after
29 July 2026
Reply from Ace Optics
It was explained that the transaction did not pass security checks & unfortunately had to be cancelled. The funds were not accepted by ourselves, the delay in refund appears to be with the card holders bank.
Excellent service.
9 July 2026
Excellent service
Excellent service. Great quality second hand binoculars. Prompt response to my queries. Would highly recommend
16 June 2026
Friendly and knowledgeable
Friendly and knowledgeable. Got the scope out to me in good time
15 May 2026
Quality scope cover.
Easy to order, great price.
The Ace scope case for a Kowa 99a has an excellent fit, is well made. Honestly, I don't know why you would spend nearly double on a neoprene version.
14 May 2026
I am very pleased with the clarity of…
I am very pleased with the clarity of the image of this spotting scope. When I tried it for the first time I focused on a Great Egret at Sandbach Flashes about a week and a half ago. Not a bad bird as it was a lifer that day. I have just started birding again after many years abscence. My only gripe is my order was a day late other wise it would be 5 stars.
24 April 2026
Item was in great condition.
24 April 2026
Easy purchase arrived in a quick time
Easy purchase arrived in a quick time. Good quality product and I would use them again.
4 May 2026
Ordered multiple items from ace now
Ordered multiple items from ace now. Top price top service always comes next day - cannot recommend enough
22 April 2026
Avian binoculars Easy to purchase fast delivery good…
Easy to purchase fast delivery good communication.. delivery went well
19 April 2026
Ordered and recieved...
I ordered what I required and it arrived in the post the next day, you can't expect better than that!
13 April 2026
Great Service
Ordered my new telescope from Ace Optics and as a new customer would highly recommend.
Had an issue with my credit card at my end and when I emailed them to check they responded straight away and I could then complete my order.
Delivery was fast and efficient.
I would definitely use them again.
13 April 2026
Binoculars we're exactly as described…
Binoculars we're exactly as described they arrived Reay quick .I was very pleased with the service I received.
29 March 2026
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