EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS w... See more
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Fantastic company, cannot recommend highly enough. I purchased a Swarovsky scope. Quick delivery, but I couldnt get on with it (my issue, not the scope). Ian at ACE arranged pickup by his courier. Del... See more
We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on... See more
My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested i... See more
Company details
Information provided by various external sources
Ace Optics is an independent optics and photographic dealer, established in 1985. We offer friendly service and expert knowledge with no pressure to buy. In addition we are an official Swarovski Premier stockist and Kowa System authorised dealer.
Contact info
8 Belmont, BA1 5DZ, Bath, United Kingdom
- 01225466364
- aceoptics.co.uk
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Replied to 100% of negative reviews
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Great advice
Great advice and very knowledgeable, helping me choose the right set of binoculars for my needs
EXCELLENT SERVICE-SECOND TO NONE.I did…
EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS was happy for me to bring my dog which made things easier for me.I was given expert advice but with no 'Sales pressure' just a relaxed 'Customer centred' service.
Good price
Ordered item and paid on Friday. Money taken three days later on Monday. Received confirmation email item has been dispatched Tuesday and item delivered Wednesday. Pleased with item and would order other goods from this vendor.
Item arrived quickly and was exactly as…
Item arrived quickly and was exactly as described. Thank you very much.
Good experience over the phone Ian was…
Good experience over the phone Ian was very helpful.
Excellent scope quickly delivered good…
Excellent scope quickly delivered good free dift
Easily completed order on line.
Easily completed order on line.
Prompt delivery and goods safely packaged.
Good Customer Service
Contacted by Phone, given options and postage arranged with prompt delivery
Quickly despatched and very well…
Quickly despatched and very well packed. Great pair of binoculars. Well worth the outlay for a fantastic upgrade. Thank you
Would highly recommend
Excellent customer service and prompt delivery, even during the busy Christmas period.
Excellent company
Excellent company! Delivery was extremely prompt. Very satisfied with product!
Always ask the right people.
My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested it would be best for me to speak to the Manager and would get him to ring me when he was free. The Manager, Ian called back promptly and proved really helpful, enabling me to make an informed choice. I therefore purchased a pair of Leica Ultravid 10x25 BL binoculars. They are superb thank you so much.
Excellent in every way.
Great price for used binoculars, excellent customer service and the binoculars, case etc look brand new, plus a 3 month guarantee.
Knowledgeable, helpful & reliable
We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on the make, we ordered them from the Ace website, and the delivery was prompt.
Can't praise them highly enough.
All went smoothly
All went smoothly. We would have preferred an invoice with the product rather than a till roll.
Correspondence dealt with quickly and…
Correspondence dealt with quickly and efficiently, item dispatched as agreed on a later date, price matched other retailors so highly recommended.
Happy customer
Very smooth transaction. Order process was straightforward, price competitive, delivery prompt and goods exactly as expected.
As always pleasure doing business with…
As always pleasure doing business with ace optics item is always as described and packed really well and turns up the next day cannot fault the service
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