Ace Optics Reviews 

480
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS w... See more

Rated 5 out of 5 stars

Fantastic company, cannot recommend highly enough. I purchased a Swarovsky scope. Quick delivery, but I couldnt get on with it (my issue, not the scope). Ian at ACE arranged pickup by his courier. Del... See more

Rated 5 out of 5 stars

We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on... See more

Rated 5 out of 5 stars

My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested i... See more

Company details

  1. Binoculars Store
  2. Camera Repair Shop
  3. Camera Store
  4. Telescope Store

Information provided by various external sources

Ace Optics is an independent optics and photographic dealer, established in 1985. We offer friendly service and expert knowledge with no pressure to buy. In addition we are an official Swarovski Premier stockist and Kowa System authorised dealer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

480 reviews

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4.8

All reviews

(480)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Great advice

Great advice and very knowledgeable, helping me choose the right set of binoculars for my needs

28 February 2026
Rated 5 out of 5 stars

EXCELLENT SERVICE-SECOND TO NONE.I did…

EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS was happy for me to bring my dog which made things easier for me.I was given expert advice but with no 'Sales pressure' just a relaxed 'Customer centred' service.

7 March 2026
Unprompted review
Rated 4 out of 5 stars

Good price

Ordered item and paid on Friday. Money taken three days later on Monday. Received confirmation email item has been dispatched Tuesday and item delivered Wednesday. Pleased with item and would order other goods from this vendor.

21 February 2026
Rated 5 out of 5 stars

Always ask the right people.

My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested it would be best for me to speak to the Manager and would get him to ring me when he was free. The Manager, Ian called back promptly and proved really helpful, enabling me to make an informed choice. I therefore purchased a pair of Leica Ultravid 10x25 BL binoculars. They are superb thank you so much.

16 December 2025
Rated 5 out of 5 stars

Excellent in every way.

Great price for used binoculars, excellent customer service and the binoculars, case etc look brand new, plus a 3 month guarantee.

17 December 2025
Rated 5 out of 5 stars

Knowledgeable, helpful & reliable

We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on the make, we ordered them from the Ace website, and the delivery was prompt.
Can't praise them highly enough.

12 December 2025
Rated 5 out of 5 stars

Happy customer

Very smooth transaction. Order process was straightforward, price competitive, delivery prompt and goods exactly as expected.

25 October 2025

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