We were disappointed in the location as we had a sewer outside our apartment. Faulty kettle, shower curtain fell down, we asked for a slip mat for bath as getting shower was not safe. Bathroom needs updating.
12 October 2025
Reply from Jet2holidays
Hi James,
Thanks for taking the time to leave your review. I'm sorry to read there were issues with your hotel. If you would like us to investigate this, kindly send details of the issues you faced by filling out this form, Jet2holidays.com/contact-us. A member of our friendly team will then be in touch in due course. Thanks again.
Kind regards Jo Lawrence Customer Service Executive
Sarah, the assistant who helped us was friendly, listened to what we wanted and was patient in discussing different options when ordering the suite. Made us feel very at ease.
6 November 2024
Reply from DFS Furniture
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in-store with Sarah.
The phone is just what I wanted, The charger is a little temperamental.
17 January 2024
Unprompted review
Reply from The Big Phone Store
Dear James,
Thank you for taking the time to leave a review regarding your recent purchase from The Big Phone Store. We appreciate your positive feedback and are delighted to hear that the phone you received is just what you wanted.
At The Big Phone Store, we take pride in offering a wide range of new and refurbished phones to cater to our customers' diverse needs. Your satisfaction is our top priority, and we're thrilled that we could provide you with a device that meets your expectations.
We understand that the charger you received is exhibiting some temperamental behaviour. We apologise for any inconvenience this may have caused. Our commitment to customer satisfaction is unwavering, and we encourage you to reach out to our customer service team at info@thebigphonestore.co.uk to provide further assistance and guidance on resolving the issue with the charger. We are here to ensure that you have a positive and hassle-free experience with your purchase.
Your feedback is invaluable to us, as it helps us address any issues and continually improve our products and services. We appreciate your understanding and are eager to assist you in resolving the matter promptly.
For the latest news, reviews, and general tech information, we invite you to explore our blog at https://blog.thebigphonestore.co.uk/. Staying informed about the latest tech trends is part of our commitment to providing valuable information to our customers.
Once again, thank you for choosing The Big Phone Store. Your satisfaction means the world to us, and we look forward to assisting you with any concerns you may have.
Warm Regards, Sarah, Customer Services @ The BIG Phone Store
Like everything else, it's the cost. Excellent customer service.
10 April 2023
Reply from ROCK Insurance Group
Dear James,
Thank you for taking the time to write a review.
We at Rock Insurance appreciate your feedback and we are pleased that your experience with us has been a positive one. We look forward to doing business with you again in the future, thank you.
The bathroom and toilet were both tiled and updated as well as the floors, the work that was done was excellent. John (Gas Rated Heating) was very detailed in his work and produced a very high standard of workmanship.definitely recommend him.
Always very prompt delivery and pick up. The only concern I have this time is that the skip was not the best and there was a rusted panel on one side with a large hole where a lot of stuff came out.
5 April 2022
Reply from Service Supply Network
Good afternoon James,
Thank you so much for taking the time to leave a review for us, we’re happy to hear that the delivery and collection was very prompt, I will also pass your concerns onto our network partner.
If there is anything else we can assist you with, feel free to reach out and we will be more than happy to help.
I ordered 2 beds and waited 5 weeks for delivery, on delivery one of the beds was water damaged, the replacement took a further 5 weeks and when it arrived a drawer in the bed was damaged so i had to wait a further 5vweeks for a replacement drawer. No apology, no offer of a discount, nothing. Based on my experience, would I recommend Bensons, I don't think so.
17 May 2021
Unprompted review
Reply from Bensons For Beds
Hi James,
I am very sorry to hear that your replacement bed has arrived damaged. I appreciate where you are coming from and I understand that we have let you down.
Unfortunately, as you have not attached your order number, I am unable to look into this for you. Please can you either give us a call on 0333 222 6800 or email us at enquiries@bensonsforbeds.co.uk so we can resolve this for you as soon as possible?
I waited for a while to make sure everything was ok and I am happy to say it is. I got my fire and surround fitted in November and the gentlemen in the shop were friendly and helpful. The lads that fitted the fire were quick and tidy. I will be going back shortly to order another gas fire.
