I ordered 2 beds and waited 5 weeks for…
I ordered 2 beds and waited 5 weeks for delivery, on delivery one of the beds was water damaged, the replacement took a further 5 weeks and when it arrived a drawer in the bed was damaged so i had to wait a further 5vweeks for a replacement drawer. No apology, no offer of a discount, nothing. Based on my experience, would I recommend Bensons, I don't think so.
Reply from Bensons For Beds
Hi James,
I am very sorry to hear that your replacement bed has arrived damaged. I appreciate where you are coming from and I understand that we have let you down.
Unfortunately, as you have not attached your order number, I am unable to look into this for you. Please can you either give us a call on 0333 222 6800 or email us at enquiries@bensonsforbeds.co.uk so we can resolve this for you as soon as possible?
Thanks,
Afshah
Bensons for Beds