CS

customer Sue Mitchell

United Kingdom

Reviews

Review of Lovell Sports


Rated 1 out of 5 stars

I have order from here before But…

I have order from here before But never again
I ordered some boys underwear and girls briefs
When the order arrived one pair of the briefs was missing I contacted customer services to let them know and they asked if the parcel was damaged I answered know because it wasn’t so because the parcel wasn’t damaged they wouldn’t help I said maybe the briefs
where missed out on packaging but I have not had any response I have sent 6 emails to to date

13 November 2025
Unprompted review

Reply from Lovell Sports

Hello, I'm sorry to hear this. Please provide your order number, so that we can further assist you. Kind regards, Lovell Sports.

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Review of Sofology


Rated 1 out of 5 stars

The furniture we bought from them came…

The furniture we bought from them came with a fault the technician came out and remedy it but the same fault came back but surprise this time it due to us. The sofa is rarely sat on
They said they will remedy it again at a charge of £74 per chair never again will I buy from a company that doesn’t give a dam after they have got your money
Don’t buy from sofology you will be sorry

26 September 2020
Unprompted review

Reply from Sofology

Hi Sue, we are really sorry for the experience you have received when your furniture needed fixing by our technicians.
We would hope that this issue has now been resolved however if this is not the case please send an email over to social.media.complaints@sofology.co.uk with your postcode & contact details please and we will take a look at your account.

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Review of Kids Cavern


Rated 5 out of 5 stars

I received the item ordered in really…

I received the item ordered in really good time unfortunately they weren't what my grandson wanted
I called kids cavern help desk and explained my problem not a problem anymore the lady resolved it in seconds and they are on there way back all round excellent customer care I will definitely shop here again
Thank You Sue

2 December 2018
Unprompted review

Reply from Kids Cavern

Thanks for you great review. We are glad you enjoyed shopping with us and hope you continue to do so.

Kind regards, KC team.