I use Direct2florist frequently. Never have a problem. The florists they use provide lovely displays, and myself and the recipient are always so pleased. I wanted to send flowers to a holiday site... See more
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A new and unique way to order flowers direct from local florists in UK. Easy online ordering from customer rated florists for same day flower delivery.
Contact info
2 Ormrod Street, BL4 7DW, Farnworth, United Kingdom
- +44 (0) 1204 452 000
- trustpilot@direct2florist.com
- www.direct2florist.co.uk
Replied to 27% of negative reviews
Typically replies within 2 weeks
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Great quality flowers
Great quality flowers, fast delivery, reasonable price. Many thanks!
Order placed at Forget Me Not Dundee
Order placed at Forget Me Not Dundee
in February, i ordered a box of flowers for my Mum's birthday, subsequently her last, as she was in palliative care at the time..
very disappointed, as most of the flowers were withered & dead in a matter of a couple to a few days..
i have used Forget Me Not loads of times, so gave them benefit of doubt & i did not complain..
so last week, for my Mum's funeral, i went in to order a Heather Button Hole, all fine it seems, charged £9 for pleasure..
i went in today to pick it up & have been given something completely different to what i asked for, a Thistle buttonhole & was advised that 'real' Heather isnt done anymore, "first i knew", then i was told by member of staff, "i thought you said Thistle" to which i replied 'do you know what thought did.??, it planted a feather & thought it would grow a chicken', to which i was told 'you dont have to be cheeky about it'
calmly i the said to manager, if you're staff member had listened to me in the first place, we would not be speaking bout this"..........no answer...!??!
i thanked them & left...
once home, i called to speak to manager but i was met with more absolute non-sense, no apology, nothing, apparently i am in the wrong cause i don't know what flowers are available wholesale & at what times of year.!??! accused of shouting down phone, threatened with shop cameras & allsorts, i hung up & here i am...
i would give a 0 Stars review but must give them 1..
i have been left extremely upset & very very disappointed, as my Mum's funeral is tomorrow..
no apology, no empathy,no compassion whatsoever...!!!!!
what ever happened to the customer is always right.??? truth is, customers are not cared for or cared about anymore, only their money is.!!!!
i will never use this shop again...
Mark Stewart
Easy to use and arrived on time!
Easy to use website, no problems with delivery and mum loved the flowers.
Thanks again, will definitely use again in the future.
Flower Power
I thought the flowers arrangement would be a bit larger for the price. Other than that very nice and a convenient service having them delivered.
Made it very easy to purchase flowers…
Made it very easy to purchase flowers from the other side of the world.
Mother's Day flowers.
The florist that I use in Wales always do an excellent job on the flowers and delivery.
Flower selection and delivery of flowers
My bouquet was delivered by the …
My bouquet was delivered by the proprietor of Malmesbury florist herself and 8 days later the flowers are still a joy to behold Thank You.
Perfect Florist
Second time using this florist. Beautiful bouquets exactly as pictured on the website. Easy to order. Prompt delivery. Last for ages.
I used to use Serenata until they just…
I used to use Serenata until they just threw the flowers over the fence one day and they weren’t found for several days.
These guys delivered on time and were very polite.
Ordered flowers for Mothers Day
Ordered flowers for Mothers Day, arrived same day within a few hours of order being placed. Mum was delighted with the flowers said they were beautiful. Well worth the money and pleased with level of service. Thank you
Easy to order and beautiful arrangement…
Easy to order and beautiful arrangement by Spriggs of Petworth.
Thank you for delivering the Mothers…
Thank you for delivering the Mothers Day flowers we ordered.
They look lovely and my Mother was pleased to receive them.
Helpful friendly and took the time to…
Helpful friendly and took the time to speak to me on the phone to confirm I would be satisfied with an amended delivery date. Responded quickly to email when I was concerned about the greeting message. Very personable service
Lovely flowers delivered on Mothers Dsy…
Lovely flowers delivered on Mothers Dsy to my Mum in Care Home
Excellent product and delivery thank you
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