Direct2florist Reviews 37,796

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the beautiful presentation and freshness of the flowers, which frequently last well. Many people find the ordering process easy and efficient, appreciating the prompt and reliable delivery service, even for last-minute or international orders. The overall service is frequently described as excellent, with many consumers expressing satisfaction with the communication and professionalism. However, some customers also noted that the delivered flowers occasionally differed from the advertised images in terms of size or specific blooms, leading to disappointment. A few reviewers also mentioned issues with the longevity of certain flowers or the lack of flower food in some bouquets.

What people talk about most

Product

Reviewers mention positive feedback about the product, particularly the flowers. Many customers were... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and efficient... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing and... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease and efficiency. Many... See more

Based on these reviews

Rated 5 out of 5 stars

I use Direct2florist frequently. Never have a problem. The florists they use provide lovely displays, and myself and the recipient are always so pleased. I wanted to send flowers to a holiday site... See more

Rated 5 out of 5 stars

Flowers for Valentine's Day arrived in great condition, lovely selection in a nice box, looked fantastic. The blooms lasted well - almost a full week before the tulips started getting a bit past it,... See more

Rated 5 out of 5 stars

From the initial enquiry I knew being a member of D2F was going to be the right decision to make. Everything is upfront, no hidden costs! I have a website through D2F, all the behind the scenes stuf... See more

Rated 5 out of 5 stars

The flowers were delivered same day and beautifully presented and fresh. The recipient wasn’t in so was delivered to a neighbour, a note put through the door AND a phone call to check they had them fr... See more

Rated 5 out of 5 stars

Easy to order flowers were beautiful. The shop contacted me as there was a slight problem which was easily resolved. Flowers were still beautiful after a week Definately recommend this sight and a... See more

Rated 5 out of 5 stars

Ordered flowers for a friend after a passing in her family, and she absolutely loved them. Ordered online and provided all the information so it could arrive in time for the day. No delays, happy cust... See more

Rated 5 out of 5 stars

You can be trusted to always deliver quality flowers on time and make the person receiving them very happy. Whatever the occasion you perform at a very high level. Thank You!

Rated 5 out of 5 stars

You supplied gorgeous flowers, as promised. Your website is easy to use and you delivered again, making it easy for me from Australia. A confirmation email might be nice though.

Rated 1 out of 5 stars

Had the flowers delivered Friday the 13th the roses was all dead by the Monday morning plus there wasn't any food with the bouquet

Rated 5 out of 5 stars

Have used the regular for anniversary and birthday always be good fresh flowers and good delivery. First time I have used there online order system easy to use

Rated 5 out of 5 stars

Would highly recommend direct2florist - ordered flowers for a very sick friend and some types of blooms as advertised were unavailable. Lesley messaged me within minutes of me placing the order to let... See more

Rated 5 out of 5 stars

Very easy website to order flowers from South Africa to the UK Lovely bright bunch of flowers were delivered on the date I requested. I received an email confirming that the florist had delivered... See more

Rated 5 out of 5 stars

Last minute flowers ordered for same day delivery, a local florist put together a lovely bouquet and delivered as promised. Will use again

Rated 5 out of 5 stars

The Flower Bee has always gone above and beyond. Ordered for my Mum from USA and she was delighted with the flowers. We order a few times a year and Mum is never disappointed

Rated 5 out of 5 stars

I live in Norway and have used various florist to delivery flowers to my family and friends in Scotland. I chose this florist because of the great reviews and also I was ordering from a local florist... See more

Rated 5 out of 5 stars

Beautiful bright flower basket , Bought for my mums birthday. She was really chuffed with them as was I. Would highly recommend Roadside florist STEVENSTON.

Rated 5 out of 5 stars

Ordered a bouquet from Petals Florist last night on Direct2Florist from abroad very last minute the night before mother's day and was worried they wouldn't arrive on time. To say I'm impressed and tak... See more

Rated 5 out of 5 stars

Bought flowers for valentines day online, ordered them night before which was easy enough and they were ready for collection the next morning. Good service as one would expect.

Rated 5 out of 5 stars

If i had known of this company i would have used them ages ago. Prompt service, perfect flowers, will use them again this week for my sister in laws 70th. To be able to get such a beautiful bunch o... See more

Rated 5 out of 5 stars

Grateful for all your work , your flower arrangements are amazing and that’s why I keep coming back to you . Arrive on time , very beautifully presented to my mum and family members . As I live in A... See more

Rated 4 out of 5 stars

Ok the service from the online side of things great but the flowers no so good for £50 quite dissatisfied that some of the flowers were dying already within 2 days if you could pass this on to twig an... See more

Rated 4 out of 5 stars

Website easy to navigate and order. I didn't receive a confirmation email which was slightly worrying, but flowers arrived on time and recipient loved them, Would order again

Rated 1 out of 5 stars

Do not use this company, the photo of the flowers can be totally different to what you actually get. What you get is based on the words in the About section on the direct2florist web page., ie p... See more

Rated 5 out of 5 stars

The confidence I obtained from reading other customers’ very positive reviews before I ordered was reflected, absolutely, in the service I received. I will use again. Thank You!

Rated 5 out of 5 stars

I did not know at first, that I was not ordering at the florist shop directly. This became obvious after I had chosen my flowers. But apart from this bit of confusion, everything went smoothly. The f... See more

Rated 5 out of 5 stars

Outstanding! Will certainly be using again had issues with florists as of late and thought I would give them a try. The bouquet for my mums birthday was exceptional and everyone who has seen it have b... See more

Rated 5 out of 5 stars

My mum was delighted with the flowers delivered by Petals. Great communication and arrived on the day selected. I'd definitely use them again

Rated 5 out of 5 stars

I’ve used direct to florist for years now to send flowers as thank yous and birthdays etc. They always send the most beautiful flowers, and it’s very very easy on the website to choose what you want.... See more

Rated 5 out of 5 stars

Ordered a bouquet for same day delivery with special request. Flowers were delivered mid afternoon and special request was fully accommodated. I will definitely use again.

Rated 1 out of 5 stars

I was willing to give them another chance after a poor experience last year. Again, let down. Cannot deliver mothers day flowers until Monday. Absolutely pathetic.

Rated 5 out of 5 stars

Was exactly as advertised. Delivery was when I wanted and a very easy to use website. Excellent service as all round.

Rated 5 out of 5 stars

Delivery was spot on and the flowers were excellently presented. The driver was polite and friendly and the whole experience was spot on. Lots of brownie points this Valentine’s Day.

Rated 5 out of 5 stars

Professional and prompt service so pleased with the order as I live in Yorkshire-and have family and friends in Wales and rely on services like this 👍

Rated 5 out of 5 stars

From start to finish, it was a nice and smooth process especially ordering the flowers with a short turn around. Delivery was on time and my mum loved the Birthday flowers. Thanks

Rated 5 out of 5 stars

Excellent communication. Prices are so much more reasonable than other international florist businesses. Have used Direct2florist twice and 5 stars each time. Highly recommend

Rated 1 out of 5 stars

I ordered flowers through Florist2Direct and had mixed feelings about the experience. The flowers (supplied and delivered by Daisy Chain) were left between bins, despite the company initially con... See more

Rated 5 out of 5 stars

Unbelievably fast service! Ordered at 11pm...Delivered 9.30AM Next day on Mother's Day weekend.

Rated 5 out of 5 stars

Difficult address to fine so well done for that.Thought given to weather and time of day it could be delivered.

Rated 5 out of 5 stars

easy ordering system. I ordered from Australia, and flowers were delivered next day. Our Daughter was very pleased. Good value for money. Joe & Tracey.

Rated 5 out of 5 stars

Lovely flowers delivered same day. Good communication from the delivery guy about finding the place.

Rated 5 out of 5 stars

Excellent experience. The flowers arrived on time and the arrangement was second to none

Rated 5 out of 5 stars

Always beautiful flowers from Stephen and Mark along with smiles and good cheer. We have been ordering flowers from them for many years now for staff gifts and for special occasions at home. Brilliant... See more

Rated 5 out of 5 stars

Delivered on time. Beautiful flower arrangement. Well done and will use again.

Rated 5 out of 5 stars

This was so easy to order and the feedback from the recipients of the flowers was very positive. I knew they would be as Donald of Blodau Bedol always comes up with the best. Thank you

Rated 5 out of 5 stars

Brilliant I live in England and they were for a funeral in Scotland ,they were delivered the same day I Would recommended

Rated 5 out of 5 stars

Excellent service , easy to order , reasonably priced , excellent communication- I didn’t actually see the flowers , as I had them delivered to someone , but she was thrilled with them .

Rated 5 out of 5 stars

Great service I live in Adelaide Australia picked out what I wanted ,and delivered when I wanted ,family so happy with the flowers ,so easy to deal with from so far away ,really appreciate what they d... See more

Rated 5 out of 5 stars

Absolutely beautiful flowers delivered to my friend from Blossoms Florist in Leek Staffordshire. Highly Recommend this florist.

Rated 5 out of 5 stars

My sister in law was delighted with the flowers, which arrived in great shape and on schedule. Thank you.

Rated 5 out of 5 stars

Honestly the flowers was beautiful will definitely use these for the future


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Information provided by various external sources

A new and unique way to order flowers direct from local florists in UK. Easy online ordering from customer rated florists for same day flower delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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Replied to 27% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Order placed at Forget Me Not Dundee

Order placed at Forget Me Not Dundee

in February, i ordered a box of flowers for my Mum's birthday, subsequently her last, as she was in palliative care at the time..
very disappointed, as most of the flowers were withered & dead in a matter of a couple to a few days..
i have used Forget Me Not loads of times, so gave them benefit of doubt & i did not complain..
so last week, for my Mum's funeral, i went in to order a Heather Button Hole, all fine it seems, charged £9 for pleasure..
i went in today to pick it up & have been given something completely different to what i asked for, a Thistle buttonhole & was advised that 'real' Heather isnt done anymore, "first i knew", then i was told by member of staff, "i thought you said Thistle" to which i replied 'do you know what thought did.??, it planted a feather & thought it would grow a chicken', to which i was told 'you dont have to be cheeky about it'
calmly i the said to manager, if you're staff member had listened to me in the first place, we would not be speaking bout this"..........no answer...!??!
i thanked them & left...

once home, i called to speak to manager but i was met with more absolute non-sense, no apology, nothing, apparently i am in the wrong cause i don't know what flowers are available wholesale & at what times of year.!??! accused of shouting down phone, threatened with shop cameras & allsorts, i hung up & here i am...
i would give a 0 Stars review but must give them 1..
i have been left extremely upset & very very disappointed, as my Mum's funeral is tomorrow..
no apology, no empathy,no compassion whatsoever...!!!!!
what ever happened to the customer is always right.??? truth is, customers are not cared for or cared about anymore, only their money is.!!!!
i will never use this shop again...
Mark Stewart

24 March 2026
Unprompted review
Rated 4 out of 5 stars

Flower Power

I thought the flowers arrangement would be a bit larger for the price. Other than that very nice and a convenient service having them delivered.

15 March 2026
Rated 5 out of 5 stars

Ordered flowers for Mothers Day

Ordered flowers for Mothers Day, arrived same day within a few hours of order being placed. Mum was delighted with the flowers said they were beautiful. Well worth the money and pleased with level of service. Thank you

13 March 2026
Rated 5 out of 5 stars

Helpful friendly and took the time to…

Helpful friendly and took the time to speak to me on the phone to confirm I would be satisfied with an amended delivery date. Responded quickly to email when I was concerned about the greeting message. Very personable service

15 March 2026

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