Worse online shopping experience of 2025!
After using new balance many times before I’ve never had an issue. This time I decided to get my parcel delivered to a new Yeep! Locker around the corner from me.
Let me tell you these lockers are absolutely useless and you only need to read the reviews of Yeep to know you’re going to have problems. I expected NB to work to resolve this as quickly as they could and keep me informed. Instead I’ve been met with incompetence, defensiveness and an absolute refusal to do anything. The only saving grace is I paid via PayPal so will just raise a charge back but this will take 30 days!
If you want to save yourself the aggro DO NOT buy from New Balance!