Hi Frida,

Thank you for your feedback. I understand your concern. The delivery was booked with a digital one-time authorization, which you signed, allowing us to leave the parcel without a signature. I also saw that no floor information was provided, which is why the parcel was placed at the building entrance.

If you have any questions or concerns, please feel free to contact our customer service, we’re here to help 😊

Have a great day!
Julia