Negligent and careless group of veterinarians, ignored signs of diabetes and kidney failure in blood and urine exams for almost 4 years, and now it's too late for my female dachshund, she had extreme pain and suffering the past week and passed away on 28/12/23.

HOW WAS I SUPPOSED TO KNOW THAT THERE WAS SOMETHING WRONG IF YOU ARE THE DOCTORS AND NOT I, AND YOU NEVER SAID ANYTHING, EVEN THOUGH THE EXAMS ALWAYS SHOWED SHE WAS ILL AND THAT WE ALWAYS TOLD "she pees EXTREMELY all the time" and that her eyes got all messed up, and it was all connected to kidney problems all these years.

A simple "you need to treat her kidney immediately" would do it, there was enough time and chance to tells us that every year since 2019, even in 2023 when she had her last blood exam at this place - you had her blood exams results, you knew about it. A veterinary relationship is supposed to be of trust and long-lasting, but you only care about immediate money.

You focused on wanting to give random eye drops, teeth cleaning and other kind of superficial things, but never told me about adequate treatment to prolong her kidney and avoid her pain.

I have two old dogs, and every time I went there, even for simple things like teeth cleaning they always mentioned euthanasia one way or another, as if the dogs are just products, where you can buy a new one in case one dies. "Let's do this, she/he is old already, probably has a few more months? So if she/he dies in the anesthesia/whatever, at least we tried something for them"!

The idea is that because they want you to purchase the expensive treatment or whatever (it's crazy how much they focus on "teeth cleaning" all the time).

But WHEN IT IS ABOUT THE IMPORTANT THINGS, LONG TERM TREATMENTS, THEY ARE COMPLETELY MUTE AND CARELESS. I moved from Denmark to Portugal just a month ago and my dog Marie has had a kidney and liver failure.

BUT THIS WAS AVOIDABLE FOR AT LEAST A FEW MORE YEARS IF SHE HAD BEEN TREATED - BUT DUE TO THE LAZINESS AND NEGLIGENCE OF THIS PLACE AND ITS VETERINARIANS, NOW THERE'S NO TURNING BACK.

Three Portuguese veterinarians are involved and have received her clinical records from Fasanvejens Dyreklinik, and they all agreed that since 2020 she has shown signs of diabetes and initial stages of liver failure - it's even in one of YOUR reports.
And her current kidney failure could have been avoided had she been correctly treated these past 3 years.

How come NONE OF YOU from Fasanvejens Dyreklinik ever cared to tell us or instruct us of anything?

How come NONE OF YOU ever CARED about preventing and recommending special foods, medication or anything else?

We trusted you as our veterinarians for 4 years, there was no way WE BY OURSELVES would be able to know anything, we trusted what YOU said (or did NOT SAY in this case - NONE OF the vets at this clinic ever worried or cared about anything, all you care is for a quick hefty bill, always in a hurry, always giving a superficial treatment).

Shame on all of you. If you choose to be a veterinarian, at least you should also care about life and not only be hungry for a quick cash grab.