Great service before I was even a customer.
I moved into a 14 year old property which has a Genvex system installed with no instructions and only a red flashing light on a control panel.
I sent an email to these guys more in hope than expectation that they might be able to point me in the right direction, but Dave was really helpful over email, reacting to pictures I sent and along with Colin remotely diagnosed the issue, ordered parts and told me how to install a new chip, controller and filters. Top service, and the system seems to be warming the house up nicely.
Reply from Total Home Environment
Thank you for your review Mr Sinclair - we're glad that we were able to help and ensure that your Genvex system continues to provide you with years more fresh air and energy efficient space heating. Here's to sustainable technology!