Well, i don't know why people give them just bad reviews,maybe just people who have something wrong with them account and they are not 100% clean ( no passaport, no documents to prove them account, something wrong). Me personal after i won 1000 euro i just send them for first time my documents and after one day was validate, and then after another day i had all my money in my account! Very fast! I like this company because is only one who give you multibonus on bet tiket and i like that! I play with them from 3 years and i am happy. I totaly recommend Expekt!