While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling House
  4. Gambling Service
  5. Gaming service Provider
  6. Online Sports Betting Vendor

Written by the company

Expekt is an industry-leading mobile gaming and betting platform offering a multitude of sports betting markets, heaps of slot games, top-tier live casino experiences, and so much more! Expekt strives for innovation by delivering seamless entertainment 24/7, offering thousands of online slots and live casino games, jackpots, as well as a variety of pre-game and in-game sports betting options. By partnering up with the biggest and most reputable providers, expekt promises its services and products remain first in class; from intuitive browsing to immersive gaming, and smooth payment processing, to mention just a few features that make expekt stand out. Expekt practises a customer-centered approach, prioritising player integrity and security through robust safer gambling initiatives and tools designed to support players to gamble safely, and keep the focus on heart-pumping entertainment. On top of that, in just a few taps, players can gain access to a number of help topics to assist them in their journey at expekt, in the detailed help centre, covering a wide range of frequently asked questions. Otherwise, customers can also choose to chat with a customer experience representative, available to offer helpful tips. Have you played on expekt before? Write your review to give other players your opinion, and give the platform your valuable feedback.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Dont play her guys, its a fake site, I won Big and they scammed me for 0every penny it.

1 March 2026
Unprompted review
Expekt logo

Reply from Expekt

Hej Anders

Det er en rigtigt ærgerlig meddelelse at få, men tak fordi du vil dele den med os. Jeg håber du vil give os en chance mere for at rette op på det der er foregået. Det du beskriver er nemlig slet ikke den oplevelse vi vil gerne til jer spillere på Expekt. Når man vinder en flot gevinst skal man selvfølgelig have mulighed for at nyde den.

Jeg har anmodet om dine kontaktoplysninger, så vi kan finde ud af hvad der skete med din gevinst, og give den tilbage til dig, hvis det er muligt. Hvis du deler dem med os vil jeg kontakte dig en af de nærmeste hverdage. Vi glæder os til at snakke med dig.

Hilsen dit Expekt team.

Rated 1 out of 5 stars

Girls Girls Girls

"Unfortunately we can’t offer our services in your country."
New Expekt is blocking free countries. Of course the management. Finnish girls in the customer service - they have no knowledge. Probably for Finnish people. My rate is international: 0 + 1 gift from Trustpilot. Get out of here. Unfortunately. Valitettavasti. Desværre.

25 June 2025
Unprompted review
Expekt logo

Reply from Expekt

Hello Anton,

We're very sorry to hear about the issues you're experiencing accessing New Expekt in your country.

We also want to address your concerns regarding the customer service interaction. We take these matters very seriously.

Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns. We want to gather more information about your experience and work towards a resolution.

We appreciate you taking the time to share your feedback, as it helps us improve our services.

Best regards,
Team New Expekt

Rated 1 out of 5 stars

I won 500 dkk and then they asking me…

I won 500 dkk and then they asking me to aprove bank card by sending card information, chat support told me its normal to send all card information by danish law , i never heard about. Sounds like legit scam. Dont ever bet on anything in this site.

1 April 2025
Unprompted review
Expekt logo

Reply from Expekt

Greetings, Nerijus,

Sending payment details uncovered, that goes against all common sense, but luckily it's not as risky as it sounds, if you follow our procedures.

We request payment data through our security provider MITEK. Each document will be uploaded and encrypted through a link that ensures your payment data are as safe as possible. A credit card sent through a MITEK link will have the middle digits as well as the security number blotted out so no one can see your full card details. We're obliged to do that under the European data laws.

We would love to have a real, informative talk with you about this, and it would be even better if we could receive more feedback from you so you can help us create an even better and safer Expekt. Therefore, I have requested your contact details here on Trustpilot. You can share them, if you feel like it, then I will get in contact with you as soon as possible.

All the best,
Expekt.

Rated 1 out of 5 stars

They are still sending SMS about…

They are still sending SMS about betting even if I have said no to that.

2 July 2024
Unprompted review
Expekt logo

Reply from Expekt

Thank you for letting us know about your experience. We always strive to improve, so we do appreciate hearing this feedback.

We have emailed you through Trustpilot so we can get some details from you and look into this further.

Thank you for your patience and understanding.
All the best, Expekt

Rated 5 out of 5 stars

Good service

Very good customer support, had problems with my withdrawal but once I wrote them, they helped me immediately and got my money in about half an hour.

23 April 2024
Unprompted review
Expekt logo

Reply from Expekt

Hi,

Thank you for your kind feedback - we really do appreciate it! Here at Expekt we always strive to improve, so if you have any more feedback and/or suggestions then please do let us know.
Again, thank you! Kind regards, Expekt

Rated 1 out of 5 stars

Bad webside and limit new customers.

Bad webside and limit new customers.

After a few bets where i lidt 90% of Them. They just put a limit and say they cant do anything about… i Can maximum place a bet of 10-15 crowns…. So they put a bad betting experience on a lot of new customers

25 March 2024
Unprompted review
Expekt logo

Reply from Expekt

Hi,

Thank you for your feedback, and we are really sorry that your experience at Expekt didn’t match your expectations. We would love to know why so that we can improve and deliver a better experience next time.

Please do reach out to our customer support so we look into this further.

Kind regards, Expekt

Rated 1 out of 5 stars

They stole money from me

Total scam do you know why I found out it was a total scam? I put on some money to actually gamble and my eyes were on my bet and the money I have left in my balance all the time, it kept on decreasing even when I wasn’t betting or even when I won something they took away around 50 kr from me and when I told them why are you not fixing this glitch or complained they told me to come back later because they don’t take requests now 🤣🤣 what a joke never gamble on this garbage

26 December 2023
Unprompted review
Expekt logo

Reply from Expekt

Hello,

We are very sorry to hear about your experience with us and appreciate you taking the time to let us know about it.

It is important to us to provide you with a better experience, and for that reason, we have sent you an email through Trustpilot, in order to get some more details from. This will help us to look into this further for you.

We appreciate your patience and understanding.

Kind regards,Expekt

Rated 1 out of 5 stars

I have had a account for about 3 weeks…

I have had a account for about 3 weeks and during that time I managed to make a profit of 50 Euro. Due to that now my account are restricted to minimum bet. They only want losing customers so stay away from this site.

15 November 2023
Unprompted review
Expekt logo

Reply from Expekt

Hi David,
Thank you for reaching out to us, and we’re really sorry to hear about your experience on our site. We want to assure you that we are a fully licensed online casino and follow very strict regulations to ensure fairness to everyone at Expekt.
At Expekt we follow very strict and stringent rules and regulations to ensure that we keep to the highest level of security and safety for everyone.
We appreciate that these processes might seem very complex and/or annoying, but please be assured that they are in places for everyone’s security - including yours!

We really want to help you complete these processes correctly and quickly, so if you have any questions or would like further support please reach out to our customer support via Live Chat, as they will be more than happy to help.

We hope this helps, and again, thank you for reaching out to us.
Kind regards, Expekt

Rated 1 out of 5 stars

WARNING

WARNING

Don’t Play here!!
They say that they give 100% deposit bonus in form of a freebet up to 1000kr.
After placing my 2 bets seconds apart they only give bonus on the lowest bet - and that is not what their site are saying.
Tried to contact their service - they wont give the bonus.
DO NOT PLAY HERE!

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Says I couldn't deposit

Says I couldn't deposit, because I haven't "played my reward" and then refers to terms and conditions on LeoVegas website (Even if it is your mother company, it seems incredibly unprofessional to do it this way. Also the mail was a copy-paste from the LeoVegas support and NOT the expekt company) to a paragraph that has NOTHING to do with either deposit or rewards. Complete amateur company. Stay FAR away from them - ideally - leave Denmark again! <3

18 May 2023
Unprompted review
Expekt logo

Reply from Expekt

Hi Morten,
we are very sorry to hear about your experience.
I´ll forward your feedback to the team,
thanks and have a great day!
Nye Expekt

Rated 5 out of 5 stars

WOW! Tack Expekt

Tack Expekt! Expekt is the best, it´s like I am in heaven and Expekt print money for me. This is the one and only site I will play on, best in the business. Only thing I wish Expekt would fix is making each blackjack dealer a bit louder, I rarley can hear when the dealer compliments on my nickname but Thanks to all the very friendly dealers. I always put max volume still hard to exactly hear it.

Wow Played on the exklusive private Blackjack tabel, went from 1000kr to 20 000+ in 2 dealer changes. Biggest rollercoaster for my heart. I am done for this month. I have had unreal luck, got pairs of 7´s so 14 togheter, I hit that, and guess what, I got 21. Im so done. See you next time expekt, You made my month. I will buy cigars I think.

25 July 2022
Unprompted review
Rated 1 out of 5 stars

Settling bets wrong

Settling bets wrong, not correcting them even tho I provided official link to match to show stats. They dont believe and keep the bet wrongly settled. If you settle 1 bet wrong, I believe they do it often

10 April 2022
Unprompted review
Rated 5 out of 5 stars

Trust company! I am very happy with them!

Well, i don't know why people give them just bad reviews,maybe just people who have something wrong with them account and they are not 100% clean ( no passaport, no documents to prove them account, something wrong). Me personal after i won 1000 euro i just send them for first time my documents and after one day was validate, and then after another day i had all my money in my account! Very fast! I like this company because is only one who give you multibonus on bet tiket and i like that! I play with them from 3 years and i am happy. I totaly recommend Expekt!

3 July 2020
Unprompted review
Rated 1 out of 5 stars

Wouldnt let me withdraw & Removed my Wins

Deposited $20 and for some reason i got an extra $20 because of some signup bonus. Nevertheless, I used my initial deposit of $20 and bet on 3 games (multiples). All were correct and I had won over $240. Fun right? Nope. It was decided to be sport bonus money which I cannot withdraw at all until met somr BS 1000000x win requirement. Ofcourse at this point I am determined to withdraw my initial deposit of $20 so I can atleast have that back. When I did that, boom, all my wins disappeared. They were completely removed from my account.

When I contacted then about why all my money was removed. This was their response:

”If you try to make a withdrawal your bonus will be deactivated and all your wins during the time it was active will be removed” in simple words.

Don’t bother giving these people your business. And whenever you signup for a company always look them up and see if they are in any way affiliated with Expekt. If they are, they’re probably scam too.

4 February 2020
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. I decided I didn't want to gamble all the money I put in and they wouldn't let me withdraw it until I did. When I complained they suspended my account - still dont have my money back!

18 April 2019
Unprompted review
Rated 1 out of 5 stars

Bad Casino, very untrustworthy!

ATTENTION! I can only advise against Expekt!
Its a really bad bookmaker/casino!

On my first deposit I claimed the 100% bonus.
The bonus was credited separately from the real money on the account.
When you play a slot with bonus, the balance changes back and forth between real money and bonus money after each spin. You get totally confused... I've never seen such a strange Bonus before....
Few days ago, i received an email again for a 10% cashback bonus from Expekt and have signed up for it. After that i made some deposits (total of 250€) but i had no luck and couldnt win anything.
On the next day i wanted claim my cashback (25€)... but I didnt get the bonus. The support tell me that I allegedly didnt sign up for the promotion. But I'm 100% sure I did!!
The support could not really help me also. He didnt believe me, that I signed up for the bonus...

But I know the problem was at Expekt and not at me!
Either there was an error on the page/server, or it was just an excuse not to give some players their cashback bonus.

If Expekt would be a good casino, the support have could given me the Cashback manually yet.
But now I think, they only are scammers.
If I'll not hear anything from support in the next days, I'll close my Expekt account.

So i hope you dont make the same mistake like me!!
Do not deposit and play there!!
Every other casino is better than Expekt.

25 February 2019
Unprompted review
Rated 1 out of 5 stars

Worst bookmaker ever!!

Worst bookmaker ever!! Signed up with them under spend £10 and get a free £10 bet. Placed 1 bet of £10 on the Leeds v Derby game which I lost(win some lose some) went to place my free £10 bet would not take it came up with some error message. Contacted live chat and told my account has been restricted by the trading team???? I asked for a manager not possible,phone number not possible. I can only now place £1 bets (Not in T&C's) asked for contact by the "trading team" within 48 hours, surprise no contact. What a bunch of criminals offering something and not completing their offer. I am now contacting the Gambling Commission to see what can be done.

17 January 2019
Unprompted review
Show reviews in all languages. (245 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look