Zyber LTD Reviews 

157
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times, highly competitive pricing, and exceptionally secure packaging that keeps products completely safe during transit. Shoppers find the online platform very easy to navigate for ordering various items, noting that staff members always offer helpful and informative advice. Some reviewers were not happy with occasional fulfillment errors, explaining that receiving incorrect items or experiencing delayed packages significantly disrupted their home projects. Additionally, a few people mentioned experiencing frustrating challenges regarding customer communication and trying to secure prompt refunds when goods were unfortunately out of stock.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight quick... See more

Product

People report ambiguous experiences with product, as some consumers highlight great pricing, fast delivery,... See more

Price

Clients share positive opinions on price, consistently noting that costs are very competitive, affordable,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting excellent help and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Wednesday delivered Friday. The order acknowledgement message said that a further message would be sent on dispatch. This was not received, I used the link to the order to discover it had bee... See more

Rated 4 out of 5 stars

excellent communication. great free delivery. Just one small gripe, ordered some tile adhesive and they emailed straight back saying they no longer sold that item and offered a replacement instead. I... See more

Rated 5 out of 5 stars

Zyber are super helpful with an excellent trade quality service and product range on the high street. Found it easiest to order online for tinted paints and collect from the nearest store as I like Le... See more

Rated 5 out of 5 stars

Excellent service from Marcel at the branch in Elmers End Road , SE20 , today . Really helpful and informative advice regarding the choice of Little Greens paint and clearly committed to making sure... See more


Company details

  1. Hardware Store
  2. also in
  3. Boiler Supplier
  4. Paint Store
  5. Plumbing Supply Store
  6. Tool Store

Written by the company

Zyber Store offers an extensive range of premium branded products and services to a wide ranging and diverse customer base. Our store supplies an extensive variety of equipment and services which includes Ironmongery, Locks & Latches, Locksmiths, Key Cutting, Tools, Screws & Fixings, Painting & Decorating, Electrical and Plumbing.


Contact info

3.8

Great

TrustScore 4 out of 5

157 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(157)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuine products at great prices

I was a bit sceptical of buying from a company I’d never heard of, but read lots of positive reviews, so gave it a try. I ordered paint on Sunday, it was delivered on Tuesday. Their price was the cheapest and delivery was free. The fact that it was delivered so quickly was also a bonus as big name retailers had a delivery time of 5 days or more.
I’m really pleased with my order and will definitely be buying from them again.

2 March 2026
Rated 1 out of 5 stars

Terrible service, rude staff and can’t keep to their promotions

Promoting next day delivery when it took them 52 hours and then the after sales was diabolical. Rude staff (Aaron and Alex who are both managers from my understanding) and promises they can’t keep. Have been waiting for a call back from Alex for two weeks and have finally decided to leave them this glowing review instead as I have given them enough time to try to rectify things. Honestly, save yourself the hassle and order from B&Q or somewhere reliable. These people are cowboys at best and wouldn’t know customer care if it hit them in the face.

2 February 2026
Rated 5 out of 5 stars

Super fast delivery

Ordered in the afternoon arrived next day, with free delivery. Very securely packed, lid on paint taped down. Cheapest I could find, for what I wanted. Will definitely use Zyber again.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great all round experience

Good price, fast delivery, and an incredibly fast response & resolution to an issue made me a very happy customer.
Would not hesitate to purchase from here again.

2 February 2026
Rated 1 out of 5 stars

Supposed to be next day delivery when…

Supposed to be next day delivery when emailed they apologised saying royal mail hadn't picked it up and was delivered 4 days later by dpd so poor communication and even worse delivery especially when I had tradesmen booked for the day it was supposed to be delivered so would not use this company again

2 February 2026

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