Zyber LTD Reviews 

157
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times, highly competitive pricing, and exceptionally secure packaging that keeps products completely safe during transit. Shoppers find the online platform very easy to navigate for ordering various items, noting that staff members always offer helpful and informative advice. Some reviewers were not happy with occasional fulfillment errors, explaining that receiving incorrect items or experiencing delayed packages significantly disrupted their home projects. Additionally, a few people mentioned experiencing frustrating challenges regarding customer communication and trying to secure prompt refunds when goods were unfortunately out of stock.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight quick... See more

Product

People report ambiguous experiences with product, as some consumers highlight great pricing, fast delivery,... See more

Price

Clients share positive opinions on price, consistently noting that costs are very competitive, affordable,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting excellent help and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Wednesday delivered Friday. The order acknowledgement message said that a further message would be sent on dispatch. This was not received, I used the link to the order to discover it had bee... See more

Rated 4 out of 5 stars

excellent communication. great free delivery. Just one small gripe, ordered some tile adhesive and they emailed straight back saying they no longer sold that item and offered a replacement instead. I... See more

Rated 5 out of 5 stars

Zyber are super helpful with an excellent trade quality service and product range on the high street. Found it easiest to order online for tinted paints and collect from the nearest store as I like Le... See more

Rated 5 out of 5 stars

Excellent service from Marcel at the branch in Elmers End Road , SE20 , today . Really helpful and informative advice regarding the choice of Little Greens paint and clearly committed to making sure... See more


Company details

  1. Hardware Store
  2. also in
  3. Boiler Supplier
  4. Paint Store
  5. Plumbing Supply Store
  6. Tool Store

Written by the company

Zyber Store offers an extensive range of premium branded products and services to a wide ranging and diverse customer base. Our store supplies an extensive variety of equipment and services which includes Ironmongery, Locks & Latches, Locksmiths, Key Cutting, Tools, Screws & Fixings, Painting & Decorating, Electrical and Plumbing.


Contact info

3.8

Great

TrustScore 4 out of 5

157 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(157)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never again!!!

Never again!!!! Ordered Farrow & Ball Dimity exterior eggshell paint. Received Farrow & Ball Slipper Satin interior eggshell paint. Due to the Easter Bank Holiday weekend experienced a delay with them correcting their mistake. Returning the incorrect item became a nightmare as no flexibility on their part to take ownership of their error and accept I did not have a printer to print the label they sent me. The way I was spoken to on the phone was appalling ( I had to disconnect the call) In the end I arranged the return via Royal Mail who collected the paint from me at my home address with a returns label at a cost of £3.95 which I am still waiting to be reimbursed for.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Excellent service, second time of using this company & can't fault them!
Great prices, super fast delivery & great customer service!

2 May 2026
Rated 5 out of 5 stars

Excellent service

Excellent service from Marcel at the branch in Elmers End Road , SE20 , today . Really helpful and informative advice regarding the choice of Little Greens paint and clearly committed to making sure I made the right choice . Amazing range of paints , varnishes , tools and other stuff in the shop . A shining star amongst our local businesses!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Painting tiles

Great customer service at the Wembly branch. Professional advice .Did not try to sell me what I didn't need .Listen to the issue of painting on tiles and why previous paints used from BQ would not work. I went on line on the morning to find out why gloss paint does stick to bathroom tiles. Another school day. In the shop I was directed to buy just one product not different products that was advised on line. My conclusion BQ =0

ZYBER=10.

A TOTAL DEFEAT FOR BQ. WHAT A WASTE OF TIME.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

1st time using Zyber

1st time using Zyber, will definitely use them again, quick delivery, well packaged, i was impressed from order through to delivery. They also use a good delivery firm DPD who keep me updated with delivery times.

30 March 2026
Rated 1 out of 5 stars

Sent the wrong product

They sent the wrong product. Contacted their ‘customer service’ who asked for pictures which were duly provided and then they have gone radio silent.
Heard nothing and now I have £50 worth of the wrong product and no idea when I’ll be getting that money back.
Do not use this company.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

wish i would have read reviews first

wish i had read reviews first of this bunch of scam merchants i ordered two tins of paint as they were on offer at a good pricei should have known somethingwas wrong because it seemed too good to be true but went ahead anyway because it said next day delivery what a mistake that was havent heard anything that was 5 days ago sent them an email enquireing where my products are and when they would be delivered and have heard nothing from them so will not be using them again in a hurry if only i had checked the reviews first oh well you live and learn

27 March 2026
Unprompted review

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