Zyber LTD Reviews 

157
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times, highly competitive pricing, and exceptionally secure packaging that keeps products completely safe during transit. Shoppers find the online platform very easy to navigate for ordering various items, noting that staff members always offer helpful and informative advice. Some reviewers were not happy with occasional fulfillment errors, explaining that receiving incorrect items or experiencing delayed packages significantly disrupted their home projects. Additionally, a few people mentioned experiencing frustrating challenges regarding customer communication and trying to secure prompt refunds when goods were unfortunately out of stock.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight quick... See more

Product

People report ambiguous experiences with product, as some consumers highlight great pricing, fast delivery,... See more

Price

Clients share positive opinions on price, consistently noting that costs are very competitive, affordable,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting excellent help and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Wednesday delivered Friday. The order acknowledgement message said that a further message would be sent on dispatch. This was not received, I used the link to the order to discover it had bee... See more

Rated 4 out of 5 stars

excellent communication. great free delivery. Just one small gripe, ordered some tile adhesive and they emailed straight back saying they no longer sold that item and offered a replacement instead. I... See more

Rated 5 out of 5 stars

Zyber are super helpful with an excellent trade quality service and product range on the high street. Found it easiest to order online for tinted paints and collect from the nearest store as I like Le... See more

Rated 5 out of 5 stars

Excellent service from Marcel at the branch in Elmers End Road , SE20 , today . Really helpful and informative advice regarding the choice of Little Greens paint and clearly committed to making sure... See more


Company details

  1. Hardware Store
  2. also in
  3. Boiler Supplier
  4. Paint Store
  5. Plumbing Supply Store
  6. Tool Store

Written by the company

Zyber Store offers an extensive range of premium branded products and services to a wide ranging and diverse customer base. Our store supplies an extensive variety of equipment and services which includes Ironmongery, Locks & Latches, Locksmiths, Key Cutting, Tools, Screws & Fixings, Painting & Decorating, Electrical and Plumbing.


Contact info

3.8

Great

TrustScore 4 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(157)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

My first order with Zyber was placed early evening and delivered the next afternoon.
The whole process of ordering and paying was so simple but very reassuring.
Thanks Zyber

30 October 2026
Rated 5 out of 5 stars

Zyber are super helpful and competative.

Zyber are super helpful with an excellent trade quality service and product range on the high street. Found it easiest to order online for tinted paints and collect from the nearest store as I like Leyland Trade paint prices rather than Dulux and that process was cheaper and quicker online. Prices are very competitive and cheaper for some paints if you order online.

3 October 2026
Rated 1 out of 5 stars

You sent me the wrong part

You sent me the wrong part. You never replied to my two emails. When I finally got to the correct department over the telephone you said you’d send me a replacement and a week later it still hasn’t arrived. Terrible service, I won’t be buying from you again. £30 wasted. Not happy..!!!

30 September 2026
Rated 5 out of 5 stars

Bonkers service in a 100% positive way !

Bonkers service in a 100% positive way. Stumbled across this Company yesterday on.linevwhikst searching for some Zinsser gardz and non reflective ceiling paint. There prices were very very keen and my spend met the free delivery requirements. On that basis I paid and ordered on a Sunday afternoon. Told by Wife and said that delivery would be towards end of week. Monday morning check on phone and message saying DPD will be delivering today between 1253hrs and 1353 hrs. That's less than 24 hours from order to my home. Around 1245 DPD arrived and with delivery . 2 items well packed and super quick via decent delivery company. Couldn't fault level of all round service. Great Customer Service, price and product's. Use this Company without hesitation. Super experience and my new go to provider. Thanks Zyber.

5 October 2026
Unprompted review
Rated 4 out of 5 stars

Nearly 5 stars

All good with the order, prompt delivery and great price. But I have emailed twice to get a copy of the VAT invoice and have heard nothing back hence the 4 stars

5 September 2026
Rated 3 out of 5 stars

No communication

Query with my order, which was incorrect. It was sorted fairly swiftly, but no reply to emails — apart from multiple invitations to post a customer review. Maybe I triggered a spam filter.

1 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look