Zoggs Reviews 346

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and comfort, especially for swimwear that withstands frequent use and chlorine. Many appreciate the accurate sizing and the wide selection of styles and colors available, making it easy to find suitable items. The ordering process is frequently described as easy and efficient, with many consumers highlighting the prompt and reliable delivery service. However, some customers also noted issues with product sizing, finding items to be too tight or requiring them to size up, and a few experienced problems with the durability of newer products, particularly swimsuits. There were also occasional mentions of delivery issues, such as packages being left in exposed locations or delays without proper notification, and some dissatisfaction with customer service regarding product faults.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality, comfort, and good fit... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and reliable service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time. Size accurate, swim wear used for aqua fit... See more

Rated 5 out of 5 stars

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There... See more

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

346 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Older lady swimming regularly for years

First I must say I have been buying Zoggs swimwear for a good few years now. But the fabric designs have not have been as colourful as they used to be. I know not everyone likes bright colours but could there be a couple more bright colours to brighten my early morning swim.I find the cut of the Medium leg on the number 2 support seems to be cut slightly more narrow. My latest I’m sending back as it doesn’t suit me. This will not stop me from buying Zoggs swimwear.

17 June 2026
Zoggs logo

Reply from Zoggs

Thank you for taking the time to share your feedback. We're sorry to hear that you haven't been able to find a swimsuit that you love.

Our new swimwear collection is due to arrive in July. Our designers create the swimwear based on current trends while aiming to offer a wide range of styles and support levels. As each support level includes different features, this can sometimes affect the overall fit and feel of a swimsuit.

If you'd like to be notified when the new swimwear launches, please contact us at webshop@zoggs.com and we'd be happy to add you to our mailing list.

Thank you again for your feedback.

Rated 5 out of 5 stars

Excellent service

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and returns are dealt with efficiently! Happy customer!

21 May 2026
Rated 3 out of 5 stars

Delivery agent did not advise when they…

Delivery agent did not advise when they were due to deliver nor when (& where) they had delivered resulting in package being left outside overnight in the pouring rain. Fortunately the plastic packaging would have kept contents from being damaged. The label was sufficiently soaked that it was starting to peel off. Still to check contents.

16 June 2026
Zoggs logo

Reply from Zoggs

We are sorry to hear of your delivery experience, the courier is provided with contact details to share the delivery time slot and available options for a safe place location option. We are aware that courier performance can vary depending on location. We understand that this delivery has fallen short of your expectations for which we do apologise as our team always try to ensure a positive customer experience. If you require any assistance, please do contact us on webshop@zoggs.com.

Rated 4 out of 5 stars

Great swimsuit

Quick delivery. The eco+ swimsuits last really well for regular swimming in chlorinated pools. Worth paying a premium for. Shame there’s not a bit more choice in this line.

16 June 2026
Rated 5 out of 5 stars

The product was exactly as described

The product was exactly as described. After following the size guidelines, there is no problem with the fit at all. Went swimming today and no problems at all. I am delighted with this product, the price was great, the delivery didn’t have any problems. It all went swimmingly well 😊👍

15 June 2026
Rated 1 out of 5 stars

Broken and damaged

The box was damaged upon delivery and the goggles inside broken. I am waiting for my refund. Disappointed, I expected better from Zoggs.

5 June 2026
Zoggs logo

Reply from Zoggs

I am so sorry to hear how you received your parcel from us. I can assure you, this is not how we ship our orders. Please email us at webshop@zoggs.com so we can investigate this with our courier. Thank you

Rated 1 out of 5 stars

The goggles broke the first time i used…

The goggles broke the first time i used them

12 June 2026
Zoggs logo

Reply from Zoggs

Thank you for your comment. This is disappointing to hear. If not already done so, please email webshop@zoggs.com so we can investigate and resolve this for you.

Rated 5 out of 5 stars

Excellent All-Round

Well-priced, good quality goggles which fit my child perfectly - and delivery was FOC. The product was delivered in a timely manner. Would definitely purchase from Zoggs again in the future.

12 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look