Zoggs Reviews 339

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and ability to withstand frequent use in pools without fading or losing shape. Many people appreciate the accurate sizing and comfortable fit of the swimwear, often finding them flattering. The ordering process is frequently described as easy, and the delivery service is highlighted for its speed and efficiency, with many enjoying free delivery. However, some reviewers were not happy with the sizing, suggesting that products can run small and advising to size up, particularly for certain body types. A few other people also felt that the quality of newer products, specifically those made with Ecolast, was not as durable as previous lines, experiencing issues like thinning fabric after only a few wears. Additionally, some customers reported problems with delivery, including damaged packaging and packages being left in exposed locations without notification.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durability and comfortable... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the good quality of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and speedy delivery,... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and simplicity. Many reviewers also... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its excellence from purchasing to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Well-priced, good quality goggles which fit my child perfectly - and delivery was FOC. The product was delivered in a timely manner. Would definitely purchase from Zoggs again in the future.

Rated 5 out of 5 stars

love zoogs swimwear last a long time I swim in pools good service from zoogs costume is nice but not much room on the bust as I have big bust I would get size up just for this reason

Rated 5 out of 5 stars

The product was exactly as described. After following the size guidelines, there is no problem with the fit at all. Went swimming today and no problems at all. I am delighted with this product, the pr... See more


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

339 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Love the swim suit

My order has not arrived and I am being asked for a review! Ordered 6 days ago - wondering if it has got lost?

The order arrived and it is all perfect - love the swim suit - fits perfectly, done a sea swim and a pool swim and completely comfortable. I am going to buy another one!

17 June 2026
Zoggs logo

Reply from Zoggs

Thank you for your message. We are sorry to hear that your parcel is delayed. Please note that delivery is 2-3 working days so your parcel should have arrived by Friday 19th June. Checking the tracking today, we can see your parcel has been delivered today. Please accept our sincere apologies, that your parcel arrived late. If you have any further queries, please email us webshop@zoggs.com Thank you

So pleased to hear that you received your order all OK and that you loved your swimwear and it was comfortable. Thank you for your positive feedback.

Rated 5 out of 5 stars

Silver lined sparkle swimsuit

I have (some would say) far too many zogg swimsuits. I bought the silver lined sparkle one for an open water event. Didn’t disappoint. Really good fit and so comfortable. I paid next day delivery and it arrived that following morning. 5 star service

17 June 2026
Rated 5 out of 5 stars

Brilliant delivery and easy return

Brilliant delivery and easy return, do find you should up a size as they do come up a bit small amazing quality I swim in pool at least twice a week, and never effected by chlorine have been using for 15yrs plus x

17 June 2026
Rated 3 out of 5 stars

Older lady swimming regularly for years

First I must say I have been buying Zoggs swimwear for a good few years now. But the fabric designs have not have been as colourful as they used to be. I know not everyone likes bright colours but could there be a couple more bright colours to brighten my early morning swim.I find the cut of the Medium leg on the number 2 support seems to be cut slightly more narrow. My latest I’m sending back as it doesn’t suit me. This will not stop me from buying Zoggs swimwear.

17 June 2026
Zoggs logo

Reply from Zoggs

Thank you for taking the time to share your feedback. We're sorry to hear that you haven't been able to find a swimsuit that you love.

Our new swimwear collection is due to arrive in July. Our designers create the swimwear based on current trends while aiming to offer a wide range of styles and support levels. As each support level includes different features, this can sometimes affect the overall fit and feel of a swimsuit.

If you'd like to be notified when the new swimwear launches, please contact us at webshop@zoggs.com and we'd be happy to add you to our mailing list.

Thank you again for your feedback.

Rated 5 out of 5 stars

Excellent service

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and returns are dealt with efficiently! Happy customer!

21 May 2026
Rated 3 out of 5 stars

Delivery agent did not advise when they…

Delivery agent did not advise when they were due to deliver nor when (& where) they had delivered resulting in package being left outside overnight in the pouring rain. Fortunately the plastic packaging would have kept contents from being damaged. The label was sufficiently soaked that it was starting to peel off. Still to check contents.

16 June 2026
Zoggs logo

Reply from Zoggs

We are sorry to hear of your delivery experience, the courier is provided with contact details to share the delivery time slot and available options for a safe place location option. We are aware that courier performance can vary depending on location. We understand that this delivery has fallen short of your expectations for which we do apologise as our team always try to ensure a positive customer experience. If you require any assistance, please do contact us on webshop@zoggs.com.

Rated 4 out of 5 stars

Great swimsuit

Quick delivery. The eco+ swimsuits last really well for regular swimming in chlorinated pools. Worth paying a premium for. Shame there’s not a bit more choice in this line.

16 June 2026

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