Zoggs Reviews 347

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and comfort, especially for swimwear that withstands frequent use and chlorine. Many appreciate the accurate sizing and the wide selection of styles and colors available, making it easy to find suitable items. The ordering process is frequently described as easy and efficient, with many consumers highlighting the prompt and reliable delivery service. However, some customers also noted issues with product sizing, finding items to be too tight or requiring them to size up, and a few experienced problems with the durability of newer products, particularly swimsuits. There were also occasional mentions of delivery issues, such as packages being left in exposed locations or delays without proper notification, and some dissatisfaction with customer service regarding product faults.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality, comfort, and good fit... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and reliable service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time. Size accurate, swim wear used for aqua fit... See more

Rated 5 out of 5 stars

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There... See more

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

347 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love the style of costume

Love the style of costume, so comfy, but the colour drained me so returning. Great fit true to size. Have 2 others in this style had for a few years. They wear well. Love zoggs costumes! Not sure why it says John at the top? I am his wife.

11 June 2026
Rated 1 out of 5 stars

I havent recieved my goggles yet

I havent recieved my goggles yet

5 June 2026
Zoggs logo

Reply from Zoggs

We are sorry to hear your goggles haven't arrived yet. Please can you contact us directly to webshop@zoggs.com, we can then assist you, check the status of your order and help resolve this.

Rated 4 out of 5 stars

The item came exceedingly quickly

The item came exceedingly quickly- next day. I love it but it is rather tight. I ordered a size 12 as last year, not realising my size has increased ! Therefore I wanted to return it and have a size 14 replacement. However whilst I had kept the packaging I had thrown away the paperwork and the bin had been emptied! I emailed and received prompt instructions about returning via a post office for free. Excellent service.

9 June 2026
Zoggs logo

Reply from Zoggs

We're pleased to hear that your order arrived so quickly. We understand that sizing can sometimes be tricky, and we're glad to hear our Customer Service team were able to assist you with the return process . We appreciate your kind feedback about our service. Happy Swimming

Rated 5 out of 5 stars

⭐ A Great Swimsuit for Chilly Swimming Pools

I bought this swimsuit because I love going swimming at my local pool, but I always found the water a bit too cold. This silver-lined paddle swimsuit has been perfect for me. It provides extra warmth without feeling bulky, which means I can stay in the water much longer and enjoy my swims more comfortably.
The fit is really nice, it's comfortable to wear, and the quality feels excellent. The material is soft and flexible, making it easy to move around while swimming. I'm very pleased with my purchase and would definitely recommend it to anyone who finds pool water a little chilly and wants a swimsuit that helps keep them warm.

9 June 2026

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