The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no... See more
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Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
Contact info
United States
- zimadental.co.uk
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Replied to 92% of negative reviews
Typically replies within 24 hours
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Subscription
I wanted to cancel my automatic subscription for the tablets.It took not Even a day and I got a email. Thank to the team!
Excellent customer service
I bought the zima cleansing tablets for my mouth guard and they work great. A few months later I contacted zima through website email requesting a receipt for my purchase to submit for HSA reimbursement. I received a reply with my invoice within a few hours. I was shocked! But so happy with the customer service! Thank you!!
Great customer service with quality…
Great customer service with quality products.
Bought this retainer cleaner for my…
Bought this retainer cleaner for my wife and she loves it and the cleaning tablets are extremely effective. Great company to deal with.
I had not received my order
I had not received my order. I contacted the customer service at Zima Dental. They got back to be right away and stated that they would check into my order. For some reason my order was not shipped. They apologized and stated that my order would be shipping out right away. It did. They also stated that they would be upgrading me for the inconvenience. Very thoughtful and caring staff.
I really like my Zina Dental Pod
I really like my Zina Dental Pod! My night guard is so clean. I also am using the subscription so I automatically get a 3month supply. I had gotten a number of refills before signing up for the subscription. I contacted Zina Dental, I explained this the issue was taken care of easily. I was able to pause the shipments. The customer service was quick, kind and handled with ease for me. I love the pod and the product to clean my night guard with. I would recommend this company to anyone!
The Ultrasonic Dental Pod and…
The Ultrasonic Dental Pod and Ultrasonic Boosting Tablets keep my night guard and toothbrush head clean and fresh!
Product and performance meet and/or…
Product and performance meet and/or exceed the many 5 star reviews. Sad I waited so long but very pleased to, finally have the dental pod PLUS Zima Cleaning tabs. The tabs work great in adding an extra cleaning!!
Excellent help with my subscription…
Excellent help with my subscription issue, responded quickly, did not make me log back in to fix the issue, they did it for me instead, super nice! Will order from them again in the future!
I’m really pleased with my Zima Dental…
I’m really pleased with my Zima Dental Pod and tablets. My retainers are clean and sanitized in a short time with the Zima Pod and tablets . Easy to use.
Clean mouth guard
I didn't know how to clean my mouth guard properley, but then zima dental came up on my feed and i brought it straight away and my mouth guard is now always clean, money well spent!
Shipping is a joke
The product itself works great. I had a warranty issue which the company handled very well. HOWEVER, getting the warranty replacement has been an absolute nightmare. The replacement supposedly shipped 8/7. It took nearly a week for any relative (i.e. expected delivery date) information to appear. When it did, it was nonsensical. As of this morning (8/17) tracking shows the package is in transit with an expected delivery date of 8/15. Multiple emails to Zima support basically come back with a reply of Keep Calm and Carry On. Heck of a way to run a business.

Reply from Zima Dental
Fantastic product
Fantastic product, however there was a rare defect with the unit. Contacted customer service and they were excellent! After a few questions, and submitting a brief video, they replaced it with a new unit and were very attentive and nice during the process. Highly recommend Zima!!!
Wonderful customer service
Extremely helpful and efficient customer support. Love my pod and have been using it for 2 years now. It works well and I don’t know what I’d do without it.
Amazing product and customer service!
Absolutely fantastic customer service 👏…
Absolutely fantastic customer service 👏 Everything went smoothly and quickly 😀
Excellent service
I’m impressed with the customer service I have received.
Highly recommend this company and product.
Not the most exciting this to buy
Not the most exciting this to buy, recommend by my dentist, price was OK and wanted to keep my new mouth guards clean, my old ones became discussing all to quickly. Works very well, happy enough, but what a boring thing to buy, in my opinion.
If you need one, 100% recommend.
Great product
Great product. Have bought the tabs multiple times from Zima.
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