Your Home Furniture Reviews 

131
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff members who provide expert guidance during purchases without any pressure. Consumers note that shopping in the local store is a truly pleasant occasion, with supportive employees making the entire selection process entirely straightforward and stress-free. Additionally, people highlight the highly efficient delivery service, mentioning that ordered items arrive promptly on schedule and are carefully unpacked and assembled. Reviewers are also exceedingly satisfied with the outstanding build quality, excellent overall value, and competitive pricing of the various furniture and home products offered.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and efficient communication... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, knowledgeable staff and... See more

Product

Customers had positive experiences with product, noting that items such as sofas and beds are well made,... See more

Customer service

Clients share positive opinions on customer service, highlighting fantastic communication and helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang your home and talked to the sales staff mid week I went into the shop in the afternoon having established exactly what I required as I have mobility problems at the moment. The staff were very... See more

Company replied

Rated 5 out of 5 stars

We found this store online while searching for a sofa we had seen locally. From the first phone call to the day we had our sofa's delivered the customer service was first class Really helpfull & kno... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a bed from Rob at YourHome. Absolutely fantastic service. Rob was so knowledgeable about the different products and we have a great bed and mattress we love at a great price. Del... See more

Company replied

Rated 5 out of 5 stars

Honestly cannot appreciate the guys at this store enough . From start to finish helping me find the perfect sofa for my home . The range of items they sell is absolutely beautiful and top notch qualit... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Blinds Shop
  5. Carpet Store
  6. Mattress Store
  7. Sofa Store

Written by the company

Your Home – Independent Family run Furniture Retailer in Newark. From corners suites, sofas, tables and chairs to mattresses and bed sets - we have masses of stock in store. Looking for wardrobes, storage, carpets, flooring, mirrors, pictures and clocks? Filled to the brim with all sorts of furniture including Parker Knoll, Sherborne, Highgrove, Harrison Spinks and La-Z-Boy. Furniture For All budgets for delivery across the UK. We cater for every room in Your Home, ranging from living room furniture, dining room furniture, beds and bedroom furniture, curtains, carpets, flooring and blinds. We also have clearance items in our clearance outlet. Contact us for details.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(131)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer experience and…

Great customer experience and communication

18 August 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Ryan, Thank you so much for your comments. As a small team your feedback means a lot, we do try to make the customer experience as great as it can be. Best wishes from the Team at Your Home Furniture in Newark.

Rated 5 out of 5 stars

Great quality items reasonably priced & the staff are amazing going above and beyond for my every need . Thanks your Home Of Newark

Honestly cannot appreciate the guys at this store enough . From start to finish helping me find the perfect sofa for my home . The range of items they sell is absolutely beautiful and top notch quality the staff has gone above and beyond for me helping me get what I need . I’ve bought 3 items from this store now ( corner sofa ) ( love chair ) ( dining table ) as we’ve just moved into the area and i certainly will be back for more !

1 October 2025
Unprompted review
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Reply from Your Home Furniture

Valencia, Thank you for your lovely words. We really do appreciate the time you have taken to support us. Have a great weekend.
Best wishes from Dave and the team at Your Home Furniture

Rated 5 out of 5 stars

Excellent customer care

Bought a particular mattress at a great price (£100 less than elsewhere).
Allowed a few days after unrolling for it to stabilise, but there was clearly a fault.
Harry could not have given better customer service in the task to have it speedily replaced-no quibble, no fuss-again, just great service.

2 October 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Thank you for your understanding and support. We are happy that we could sort out the issue for you. Sometimes problems, out of our control, do occur and we strive to resolve them as quickly as possible.
Many thanks and best wishes from the team at Your Home Furniture.

Rated 5 out of 5 stars

Delighted

The quality of the sofas are very good.
Friendly knowledgeable team .Price very reasonable.Thhe sofas are made in England too...something I wanted to support

8 October 2025
Unprompted review
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Reply from Your Home Furniture

Gillian - Thank you so much for your support. As an independent, family run High Street retailer our customers are very important to us. Enjoy your new furniture and have a great weekend .☺️
Best wishes from the team at Your Home Furniture.

Rated 4 out of 5 stars

Table

Quick and efficient service

18 September 2025
Unprompted review
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Reply from Your Home Furniture

Diana, Many thanks for your vote of confidence in us and our service. We hope to see you again. Best wishes from the team at Your Home Furniture.

Rated 5 out of 5 stars

Buying from independent retailers is best!

Great service from walking into the store to having two new beds delivered! Highly recommend Dave, Rob and the team at Your Home Newark.

3 October 2025
Unprompted review
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Reply from Your Home Furniture

Thank you Helen, Your kind words are a boost especially on such a wet day! Have a great weekend.
Enjoy.
Best wishes from us all at Your Home Furniture

Rated 5 out of 5 stars

A great product and price but most of…

A great product and price but most of all the great service, allowing me to have my sofa stored for many months until I needed it rather than being told when I had to take it.

This in stark contrast to the appalling behaviour of another furniture retailer with whom I have recently done business.

11 September 2025
Unprompted review
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Reply from Your Home Furniture

Our customers are so important to us and we thank you for taking the time to tell everyone how great we are.
Best wishes from the Team at Your Home Furniture

Rated 5 out of 5 stars

I have previously bought a Hjort…

I have previously bought a Hjort Knudsen sofa and a large canvas print from Your Home. Harry and Dave are exceptional at what they do, and would recommend them to anybody.

When I needed a new sofa for my next house, I knew where to go straight away. I ordered another Hjort Knudsen sofa from them and it will be delivered soon!

Thanks Dave, Harry, and the team

24 September 2025
Unprompted review
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Reply from Your Home Furniture

Thank you so much - we really appreciate the time you have taken to recommend our products and services. Enjoy your new sofa!.
Best wishes - From the team at Your Home Furniture

Rated 5 out of 5 stars

First Class service

really helpful salesperson Rob - made it very simple to choose our new bed and mattresses
Even had free delivery and assembly
Can’t fault the service will definitely use them again when the time comes

19 September 2025
Unprompted review
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Reply from Your Home Furniture

Thank you so much. We do strive to be 5 Star in every aspect of our business. We look forward to seeing you again,
Best wishes
The team at Your Home and Rob of course!

Rated 5 out of 5 stars

Great service

Great service, very friendly team who have been very compassionate about our situation, nothing has been too much trouble, even moving the delivery date by 5 weeks wasn’t an issue. The delivery team were very friendly, nothing was too much trouble and the furniture looks fantastic.
A lovely team who genuinely are there to listen, help and advise, couldn’t have wished for better service.
Thank you for all the kindness you have shown to us.

8 August 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Wow, Thank you so much Alison. We appreciate your comments very much. Best wishes
The team at Your Home

Rated 5 out of 5 stars

Great service

Very good service and good communication
Keeping us informed and updated all along the way. Prompt delivery, nice polite and humorous delivery people. Installed our sofas and removed packaging, great service. Would definitely buy from Yourhome of Newark again.

3 September 2025
Unprompted review
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Reply from Your Home Furniture

Thank you Sue. We love to hear that we delivered with a smile! Have a great weekend.

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
There was a slight hitch with the sofa we ordered that wasn’t due to Your Home Furniture but they went above and beyond to deal with the situation and when we did receive it, it was exceptional.
Would highly recommend.

29 August 2025
Unprompted review
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Reply from Your Home Furniture

Glad we were able to resolve the "glitch". We aim to deliver the best service we can and really appreciate your lovely words. 😃

Rated 5 out of 5 stars

Excellent customer service

I bought a sofa and chair from Your Home, which I'm delighted with.

Their customer service is excellent, with no pushy sales tactics and they were all pleasant and helpful.

I would recommend them to anyone.

Thanks guys :-)

12 August 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Alison, we are delighted that you enjoyed your shopping experience with us. Thank you for your lovely review and we all hope you enjoyed the weekend.
Best wishes The Your Home Team

Rated 5 out of 5 stars

So polite put the sofas were i needed…

So polite put the sofas were i needed them to be and unwrapped them most places iv been gorgeous a sofa just dump and run

22 August 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Carley, We are so glad that you are happy with your shopping and delivery experience with us. We are a small team at Your Home and we all like to give that extra personal service with a smile. We look forward to seeing you in store again. Have a great day!
Best wishes from the Your Home Team

Rated 5 out of 5 stars

Simply the best…

Everything about our experiences with Your Home Newark has been good across multiple purchases.
Firstly, the products are excellent. The range & chioice of finishes & material means there is sonething to suit everyone's taste & budget.
Secondly, prices are very competitive & we have failed to better them on a like-for-like basis anywhere.
Finally - maybe most important - the people. From walking into the store, you get as much or as little attention as you want. Nothing is too much trouble to research if you want something a bit off-spec & Harry & Dave are really knowledgeable. There is no pressure to buy.
The delivery guys Marcus & Rob went above & beyond to get a tricky item upstairs & took as long as it needed to get right. Again, nothing too much trouble.
We are delighted with our purchases & appreciated the service we've received. We can't recommend Your Home Newark highly enough. Thank you!

22 August 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Steve, Thank you so much for taking the time to highlight our store and services. Our team work very hard as you witnessed.
Striving to find the right product with a customer and ensuring they are happy with delivery is all part of the service. We hope you enjoyed the glorious weekend and your new sofa.
Best wishes from the Your Home Team

Rated 5 out of 5 stars

Brilliant professional service

Brilliant professional service. Highly recommend

18 August 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Daniel, Its rewarding to hear that we are reaching the standards we strive more. Many thanks for your support and review, it means a lot to our small team.
Regards
The Your Home Team.

Rated 5 out of 5 stars

Great level of service

Helpful, professional and friendly service.

16 August 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Thank you so much for taking the time to support us. We all really appreciate it.
We look forward to seeing you again.
Regards
The Your Home Furniture Team

Rated 5 out of 5 stars

Safe hands from store to our home

We had a leather sofa and armchairs from this company in Newark, after researching the same goods in our home city of Lincoln. The price was better at Your Home, but the service was better! The delivery and assembly went famously, and to say we’re delighted is no surprise. Definitely would go back.

10 July 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Well that has made our day. Thank you for your vote of thanks and enjoy your lovely furniture!
Regards
The Your Home Furniture Team.

Rated 1 out of 5 stars

Shitty delivery wait

Honestly? They had the furniture I needed, cost £240 for two chairs and a bench with delivery. Delivery options are £30 for doorstep delivery and £140 for room delivery. Already a con.
Order my furniture, pay the asking price, then I get an email. 8-10 weeks before delivery. Ridiculous, I understand the delivery says times vary but varying by 2 to 2.5 months?? Rubbish service. Customer service not helpful either. Not being funny, it’s mass produced furniture, no reason for there to be up to 10 week wait. Got my house and all the other furniture in less than that time.

24 July 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Alyssa,
We are sorry that you feel unhappy with your experience. As we have explained the products ordered are in very high demand across the whole of the UK. The supplier is waiting for new stock which unfortunately will not be available for a few weeks yet.
As you have indicated that you feel the delay is unacceptable, we have cancelled your order and issued a full refund.
Regards The Your Home Team

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