Your Home Furniture Reviews 

131
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the shop staff for being extremely helpful, friendly, and knowledgeable when helping them choose products. People also appreciate the exceptionally smooth communication and first-class customer service provided throughout the entire purchasing process. Some reviewers were happy with the prompt delivery service and how carefully the team handled the items during assembly. Consumers consistently note that the delivery drivers went above and beyond expectations by positioning the heavy furniture and removing all protective packaging. Buyers find the products to be extremely well made, comfortable, and offering excellent overall value for money.

What people talk about most

Staff

People report positive experiences with staff, expressing great appreciation for the friendly, knowledgeable,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrival times and... See more

Service

Consumers find service to be positive, highlighting friendly staff, helpful guidance, and a smooth purchasing... See more

Product

Customers had positive experiences with product, highlighting that items such as sofas, mattresses, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting brilliant communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank Dave,Rob and all the staff at Your Home Furniture at Newark for making our purchase of our 2 sofas a pleasure from start to finish And of course making the perfect scatter... See more

Company replied

Rated 5 out of 5 stars

I have had the most incredible service from both Rob and Dave, I went in for a coffee table and came out with a dinning table too. I can’t wait to go back and order my sofa. I cannot recommend this... See more

Company replied

Rated 5 out of 5 stars

I rang your home and talked to the sales staff mid week I went into the shop in the afternoon having established exactly what I required as I have mobility problems at the moment. The staff were very... See more

Company replied

Rated 5 out of 5 stars

We found this store online while searching for a sofa we had seen locally. From the first phone call to the day we had our sofa's delivered the customer service was first class Really helpfull & kno... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Blinds Shop
  5. Carpet Store
  6. Mattress Store
  7. Sofa Store

Written by the company

Your Home – Independent Family run Furniture Retailer in Newark. From corners suites, sofas, tables and chairs to mattresses and bed sets - we have masses of stock in store. Looking for wardrobes, storage, carpets, flooring, mirrors, pictures and clocks? Filled to the brim with all sorts of furniture including Parker Knoll, Sherborne, Highgrove, Harrison Spinks and La-Z-Boy. Furniture For All budgets for delivery across the UK. We cater for every room in Your Home, ranging from living room furniture, dining room furniture, beds and bedroom furniture, curtains, carpets, flooring and blinds. We also have clearance items in our clearance outlet. Contact us for details.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(131)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered twice from this company-…

Ordered twice from this company- fantastic customer service.
Second purchase I placed I ordered different colour bar stools from original. Git a phone call from the business to check - thank goodness as I ordered wrong colour, that phone call from the business saved me money and hassle. V much appreciated.

16 July 2025
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Good Morning, Wow and thank you. We really do appreciate you taking the time to tell everyone about our service. We are a small but effective team and often follow up our online orders with a quick call to ensure that the customer is happy for us to process the order. Have a great day.😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Pleasant helpful staff. Great choice of furniture at reasonable prices. Delivery made on the afternoon arranged by friendly, helpful man.

20 June 2025
Unprompted review
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Reply from Your Home Furniture

Thanks for your kind words Margaret. We are glad you are happy! It does give us a boost when we get a little high five! Have a lovely weekend.

Rated 5 out of 5 stars

Good "old fashioned" service

I was impressed that Harry came to visit me to view the restricted access and advise. Ordering was straightforward and the staff are very helpful and polite. The delivery was on time.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and friendly

Extremely helpful and friendly. Would definitely be the first place I'd go for furniture in the future

2 June 2025
Unprompted review
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Reply from Your Home Furniture

So glad we were able to help you. We do keep an amount of furniture in store that is ready for immediate delivery! We look forward to seeing you again. Thanks again, The Your Home Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I don’t usually leave reviews but I have been so impressed that I felt I had to. Definitely recommend nothing was too much trouble.

14 May 2025
Unprompted review
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Reply from Your Home Furniture

Lisa, Thanks so much for your lovely words. We really do appreciate it. Enjoy the summer!

Rated 5 out of 5 stars

What a great experience got 2 lovely…

What a great experience got 2 lovely recliners helpful staff highly recommend

10 May 2025
Unprompted review
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Reply from Your Home Furniture

Max, Many thanks for choosing us for your latest furniture purchase. Great to meet you!

Rated 5 out of 5 stars

Quality service and quality furniture!

Quality service and quality furniture. We live in Jersey and Harry & the team helped all the way to get the couches to our shipping depot in the UK. Fantastic team and would highly recommend to anyone!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

No pressure

I hate sales people that pressure you as you look around. This place was the opposite...nice and relaxed, helpful when asked, and had a sense of humour!

7 April 2025
Unprompted review
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Reply from Your Home Furniture

Peter, Many thanks for your vote of confidence. We are glad that you enjoyed your visit to our store.

Rated 5 out of 5 stars

Great service from start to finish with…

Great service from start to finish with friendly helpful staff who delivered and assembled my new chair on time, with politeness and a joke and a smile. Great product and price and has made my life easier. Glad I used a local provider.

5 March 2025
Unprompted review
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Reply from Your Home Furniture

Jill. We are delighted you like your chair and love our service. Many thanks for your support. From the Your Home Team.

Rated 5 out of 5 stars

Wonderful service

We bought two leather recliner chairs from Your Home. Rob could not do enough for us. He sourced the exact chairs we wanted and then assembled them for us, at no extra charge. He then drove 2 1/2hrs to deliver them to us on a day and time that suited us. If you are looking for great furniture, at very competitive prices and superb service, you won't find better than Rob at Your Home

13 March 2025
Unprompted review
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Reply from Your Home Furniture

Tricia, Thank you so much for your glowing review. Rob and the team really appreciate it. Best wishes Your Home.

Rated 5 out of 5 stars

Outstanding Company and Thoroughly Recommended

This is our second order from Your Home Furniture and the service we received was outstanding. The showroom is well stocked so you can sit on the sofas, rather than trying to decide from an online photo. All the staff members are exceptionally helpful, without being at all pushy, very knowledgeable about the products and friendly. We were given a warm welcome and gratefully received a hot drink. The sofas were delivered with great care and with respect for our property and they arrived sooner than expected, which was a nice surprise. We have recommended the company to so many friends and family and it is great to be able to buy from a local firm who really cares about its customers. We will be back! Thank you to you all for such a pleasant and positive experience again.

15 January 2025
Unprompted review
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Reply from Your Home Furniture

Andrew, Many thanks for your very complimentary review. We really do appreciate it.

Rated 5 out of 5 stars

Exceptional

This is an exceptional furniture shop run by exceptional people. I fitted out my new house with a superior super comfortable sofa / sofa bed / bed mattress / marble dining table and bench unit / accent chair / sideboard / tv unit. High quality goods at extremely competitive price points, delivered and assembled by a local firm. People who you get to know and who understand your requirements. Not some anonymous warehouse in a place you've never heard of. The Your Home Furniture customer service is second to none - even after ordering something and then changing my mind, there was no problem. The unflappable and ever positive Harry provided customer service above and beyond expectations - as did the rest of the team: Rob, Dave, Gillian & Paul. I'd highly recommend this shop to all.

And thanks again for all the advice.
Dennis

18 November 2024
Unprompted review
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Reply from Your Home Furniture

Dennis, It has been a real pleasure helping you to set up your home. You have great style and taste in design. Many thanks for your support.
All of us at Your Home wish you a very Happy Christmas. 🎄

Rated 5 out of 5 stars

Excellent service

Excellent service, love this shop . Rob, the owner, is so very helpful and friendly and can't do enough for his customers .
Thank you so much Rob from Roy n Gill.
Much appreciated with everything you've done for us

12 December 2024
Unprompted review
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Reply from Your Home Furniture

Gill, Thank you so much for this glowing tribute! We really enjoy knowing that our customers are happy. Have a wonderful Christmas break and many thanks for supporting us.

Rated 5 out of 5 stars

The service is second to none!

The service is second to none! Friendly and always ready to go the extra mile to make your decision perfect!

14 December 2024
Unprompted review
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Reply from Your Home Furniture

Carol, Thank you for your lovely review. We really appreciate it. 😊

Rated 5 out of 5 stars

Couldn't have been more helpful

The staff were really helpful, from the point I wandered in trying out different types of sofa through purchase right upto my sofas being delivered yesterday; the customer service was excellent.

11 October 2024
Unprompted review
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Reply from Your Home Furniture

Sara - Many thanks for your support, it is very much appreciated. Glad you like your sofa and hope you've enjoyed a relaxing weekend.

Rated 5 out of 5 stars

Wow,just bagged an absolute bargain at…

Wow,just bagged an absolute bargain at your home!!!
The sofa I bought is called the savoy and we absolutely love it!!
No pushy sales pitch just honest answers and sound knowledge of the product we were looking at.the delivery team were equally as impressive,courteous and highly efficient in putting the sofa together.
Would gladly purchase again form this store and recommend to anyone who asks

3 October 2024
Unprompted review
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Reply from Your Home Furniture

Steven, Glad you are happy with that gorgeous corner sofa and that it has found a lovely home with you and your family. That colour was absolutely stunning. Have a great weekend. The team at Your Home.

Rated 5 out of 5 stars

Thankyou Harry and Dave for the fabulous service . I ordered a dining table and sideboard . Beautiful furniture. Will definitely shop there again .

I would recommend this company to everyone . I live in manchester and have had the best service . I would personally thank Harry and Dave . They are the nicest of people and really look after you . The furniture is beautiful and a very good quality . I will definitely shop with them again .

31 August 2024
Unprompted review
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Reply from Your Home Furniture

Alison, Many thanks for your lovely comments. While we are a High Street family business in Newark, we do also have customers all over the UK. We are very happy to help and are so pleased you liked our product and service. Regards The Your Home team

Rated 5 out of 5 stars

First time buyer from Your Home and…

First time buyer from Your Home and it's been an amazing experience. Saw their 2 Day Sale advertised and went to look. From looking at the various sofas and being advised by Harry, there was no pushy sales just information.
We ordered Friday was delivered Wednesday and included the chair which was on a 4- 12 weeks delivery!
The delivery team were brilliant, took the old one apart and out. Brought in the new one. Friendly and got on with the job.

Have been impressed by every aspect and would definitely recommend and use again.

14 August 2024
Unprompted review
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Reply from Your Home Furniture

Good Afternoon Joanne, Thank you so much for the lovely review! We hope you enjoy your new suite as much as we think you will! Hopefully we can see you again soon.

Many Thanks,
Harry & The Your Home Team

Rated 5 out of 5 stars

Best deal and excellent costumer service

Had the lovely Harry help me and organise an order for a full new set of dining chairs, answering loads of questions as I wasn't able to see the chairs in person. He both provided the best price and service to kick things off. I also spoke to a lovely lady, which I didn't catch the name of, as well as David when FedEx decided to split up the order into 2 different deliveries. All of the team were excellent and really quick to answer question.

13 August 2024
Unprompted review
Your Home Furniture logo

Reply from Your Home Furniture

Hi Margret, Thank you so much for your lovely review. It's always a pleasure dealing with customers like yourself and I hope you enjoy your lovely new dining chairs. Many Thanks, Harry & The Whole Your Home Team.

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