Excellent service and value for money. I have used my subscriptions multiple times this year to receive prescriptions for my children. This service has saved me countless hours of waiting rooms. The r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast, dependable, reliable and understanding. Have told lots of friends of this service. No one likes emergency room wait times or not knowing if you are going there with sicker people. Standard docto... See more
Company replied
For an online doctor experience, this is a pretty good company to work with. Their support teams are quick to action and follow-up, and the patient care advsiors that I've spoken to so far (3 of t... See more
Company replied
I found this service by accident when trying to get help for an obviously infected toe. It was a weekend. Being diabetic it is a worry when there is a foot problem. Your Doctors Online were knowledg... See more
Company replied
Company details
About Your Doctors Online
Written by the company
Your 24/7 Virtual Healthcare Clinic in Canada
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Contact info
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Your Doctors Online
HI LAuna,
Thank you for the excellent feedback! Your Doctors Online provides 24/7 virtual urgent care, and we are thrilled to hear that our dedicated customer service team provided a professional and speedy resolution for you. It is our mission to deliver fast, reliable, and high-quality online medical assistance at every step of your healthcare journey.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Ajith,
Thank you for the excellent feedback! Your Doctors Online provides 24/7 virtual urgent care, and we are thrilled to hear that our dedicated customer service team provided a professional and speedy resolution for you. It is our mission to deliver fast, reliable, and high-quality online medical assistance at every step of your healthcare journey.
Best Regards,
Your Doctors Online
Complete scam
Complete scam. They randomly send you a "subscription" invoice for a few hundred dollars after paying for a single visit. They're crooks. Rocket Doctor is much better.
19 May 2026
Unprompted review
Reply from Your Doctors Online
Hi Amber,
Thank you for sharing your feedback.
We have reviewed your subscription details and confirmed that you were previously subscribed to our $1-per-day subscription plan, which is billed annually at $365. The subscription was not scheduled for cancellation and was automatically renewed for the current billing period.
As a resolution, we have already initiated a full refund for the subscription. The refunded amount should be reflected in your account within 3–5 business days from the date of cancellation.
We apologize for any inconvenience this may have caused. If you need any further assistance, please do not hesitate to contact our customer support team.
Kind regards,
Your Doctors Online Team
I’m very impressed with the response…
I’m very impressed with the response time after I sent an email to customer service. Thank you for the professional and speedy resolution. The customer service representative I dealt with listened well and answered questions very politely.
18 May 2026
Reply from Your Doctors Online
Hi Sandra,
Thank you for the excellent feedback! Your Doctors Online provides 24/7 virtual urgent care, and we are thrilled to hear that our dedicated customer service team provided a professional and speedy resolution for you. It is our mission to deliver fast, reliable, and high-quality online medical assistance at every step of your healthcare journey.
Best Regards,
Your Doctors Online
Your doctors online is very convenient…
Your doctors online is very convenient and easy to access. Good service indeed
18 May 2026
Reply from Your Doctors Online
Hi Patrick,
Thank you for the wonderful feedback! Your Doctors Online provides convenient 24/7 virtual urgent care. We are glad to hear that our platform was easy to access and met your needs. It is our mission to deliver seamless, high-quality online medical consultations and accessible healthcare whenever you need it.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Shahid,
Thank you for the wonderful feedback! Your Doctors Online provides 24/7 virtual urgent care and dedicated patient support. We are glad our customer service team could assist you effectively. It is our mission to deliver seamless, high-quality online medical consultations and ensure a positive experience for every patient.
Best Regards,
Your Doctors Online
Great response and return time on…
Great response and return time on results and concerns are all on top of it.
17 May 2026
Reply from Your Doctors Online
Hi Gilbert,
Thank you for the fantastic review! Your Doctors Online provides fast, 24/7 virtual urgent care and rapid lab result delivery. We are thrilled to hear that our medical team addressed your concerns quickly and efficiently. It is our mission to offer seamless and accessible online doctor consultations whenever you need them.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Han Xiang,
Thank you for the wonderful feedback! Your Doctors Online provides 24/7 virtual urgent care, and we are thrilled to hear that our board-certified physicians provided you with an excellent experience. It is our mission to deliver fast, reliable, and high-quality online medical consultations whenever you need them.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Roza,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Emma,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Easy to get in touch with a physician
Easy to get in touch with a physician, smooth process
16 May 2026
Reply from Your Doctors Online
Hi Amelia,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Had a wonderful experience with Sarah…
Had a wonderful experience with Sarah sumbal she went over everything perfect helped me with a great diet plan really recommend Your Doctors online. Everyone is super helpful and it’s super convenient.
15 May 2026
Unprompted review
Reply from Your Doctors Online
Hi Deanna,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
They have been absolutely amazing for…
They have been absolutely amazing for me and my daughter and so convenient and easy. We truly appreciate everything they do for us.
15 May 2026
Reply from Your Doctors Online
Hi Crystal.
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Sarah was very knowledgeable and also…
Sarah was very knowledgeable and also understanding and easy to talk to
She went through everything i was hoping to and frequently asked if I had any questions
14 May 2026
Reply from Your Doctors Online
Hi Nicole,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Very helpfull and fast response.
14 May 2026
Reply from Your Doctors Online
Hi Deppa,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Very easy to use and excellent doctors
13 May 2026
Reply from Your Doctors Online
Hi Katherine,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Dyan,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Reply from Your Doctors Online
Hi Chelsea,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Amazing service!!!
13 May 2026
Reply from Your Doctors Online
Hi Wasim,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
Sarah Sumbal is very patient and…
Sarah Sumbal is very patient and helpful. So glad I found this app.
12 May 2026
Unprompted review
Reply from Your Doctors Online
Hi HY,
Thank you for choosing Your Doctors Online. We are delighted to hear that you found our team to be cooperative, knowledgeable, and skilled in patient care.
It is our mission to provide more than just medical answers; we strive to offer an instant connection to licensed physicians who truly know how to treat patients with the respect and expertise they deserve. We are pleased that our 24/7 virtual urgent care team provided the professional medical advice and support you were looking for.
Best Regards,
Your Doctors Online
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.