Compared to similar products, it feels like the most kid-friendly one! The little one enjoys the display and being able to easily switch between songs/chapters. As a parent I like the app a lot, al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I enjoy the ability for my child to be able to use the player on their own for stories and for the radio. I also like that myself and my partner can share a family account so if we don't have the phys... See more
Company replied
We've only had the player a week but are obsessed. It's nice to not have to handover a phone for audio entertainment but he can manage the device himself and it's not always on headphones. He's also l... See more
Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special sh... See more
Company details
About Yoto
Written by the company
Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.
Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com
Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- hello@yotoplay.com / bonjour@yotoplay.com
- yotoplay.com
4.4
Excellent
42K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick to respond to email
Quick to respond to email. No hassle regarding warranty. I was so impressed at the length of the warranty. New Yoto shipped out very quickly. Absolutely would recommend Yoto not just because my children love it, but because of the wonderful customer service!
18 May 2026
A great product for a 9 yo
A great product for a 9 yo. No screen just interesting, engaging stories! The audio books are of great quality and the Yoto daily is fun to listen to. Highly recommended!
18 May 2026
Great product
Daughter loves her yoto player. Slightly expensive but the unit is good quality and she certainly gets a lot of usage out of it.
3 December 2025
Bought yoto cards for a gift...they…
Bought yoto cards for a gift...they came super quick and went down brilliantly!
18 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fine
Delivery of Yoto cards took a little longer than expected (over a week) but good product.
10 March 2026
Reply from Yoto
Hi P,
Thank you for taking the time to share your feedback with us, and we’re sorry that your order didn’t arrive as quickly as expected.
While we aim for a 3-5 day delivery window, occasional delays can extend this up to 10 days, and we’re sorry for any inconvenience this may have caused.
We completely understand that knowing the delivery timeframe upfront is important. We’re continuously looking into ways to improve our shipping and tracking options.
Thank you again for your feedback, and please feel free to reach out if there’s anything further we can do to help.
Kind regards,
Yoto Customer Happiness Team
We love our yoto
We love our yoto, the website has a great range of cards and products. Quick delivery from Australia to NZ.
20 May 2026
Great product
Great service & delivery. Great product. The Yoto cards are loved by my grandsons. Thank you so much.
21 May 2026
Had an issue with charging my Yoto
Had an issue with charging my Yoto. They replaced it super fast, no issues. (In warranty) great customer service
21 May 2026
If we ever receive our order
If we ever receive our order; it is still in the mail as far as I can see, I'm sure my grandson will love it. I can't understand what is taking so long.
19 May 2026
Reply from Yoto
Hi Amy,
Thank you for taking the time to share your feedback with us. We’re sorry that your order hasn’t arrived as quickly as expected.
Your parcel is on the way, and you can follow its progress using the tracking link we sent to you by email. While we aim for a 3–5 day delivery window, occasional delays can extend this up to 10 days, and we’re sorry for any inconvenience this may have caused.
We completely understand how important clear delivery expectations are, and we’re always working to improve our shipping and tracking options.
If there’s anything more we can help with, please don’t hesitate to reach out.
Kind regards,
Yoto Customer Happiness Team
We love the Yoto. Company easy to deal with
We love the Yoto both my boys aged 3 and almost 5 have one.
When one of our yotos was faulty they handled it quickly and easily after giving them the information they required and we were able to get a replacement not long after sending back the faulty one.
😊
20 May 2026
My grandchildren love their Yotos
The delivery was fast and efficient.
The website is clear and easy to navigate.
The product is wonderful......my grandchildren love their Yotos.
I will only ever buy Yoto cards that are read my a real person.
20 May 2026
Kiddo loves Yoto
Kiddo loves Yoto! Asks for it every morning, and has quickly learned how to pause and play, and go back and forth. Is great for learning new words, looking forward to getting more in our library~
Our purchases have shipped quickly and arrived quickly too
16 May 2026
They're responsive and it was cool how…
They're responsive and it was cool how they routed me back to someone I had worked with for a prior issue. It didn't really get resolved, but thats OK since I found a work around.
14 May 2026
We love the versatility!
17 May 2026
I never received my order
I never received my order. Tracking information was never updated.
20 May 2026
Reply from Yoto
Hi Emily,
Thank you for taking the time to leave a review.
Your order was shipped using an untracked service. Delivery typically takes around 3–5 business days, but on rare occasions it can take up to 10 business days. Since this service doesn’t provide tracking, we’re not able to check its exact location, but it should be making its way to you.
Please keep an eye on your mailbox and any usual safe-place delivery spots. If the parcel hasn’t arrived after 10 business days from the shipping date May 20, please reach out to us, we’ll be happy to make this right.
If there’s anything else you need in the meantime, we’re here to help.
Kind regards,
Yoto Customer Happiness Team
Great tech support that was prompt
Great tech support that was prompt, friendly, and effective
20 May 2026
We love everything brainbots
We love everything brainbots! The content of each card is great for a wide range of ages and it keeps their attention.
The shipping is fast and I love the simple packaging that doesn't come with a lot of extra useless plastic.
I try to buy the card packs when I can. They are a super great investment.
17 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.