Yoto Reviews 41,555

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 18,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product as a kid-friendly and engaging device that offers a wide selection of cards and content for the entire family, often describing it as one of the best purchases made. People appreciate the screen-free entertainment, the ease of use for children, and the variety of stories, music, and podcasts available, with many noting its positive impact on daily routines and travel. Reviewers also consistently highlight the exceptional customer service, mentioning that the team is super fast, friendly, and helpful in resolving any issues. However, some customers also noted issues with delivery, experiencing delays, lack of tracking information, or products not arriving as expected. A few other people felt that the app could be improved, citing difficulties with updating settings and a confusing credit system, while some were concerned about the product's constant Wi-Fi connection.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing that their children are... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising quick delivery, fast... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use for both parents and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and receiving... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent, amazing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Compared to similar products, it feels like the most kid-friendly one! The little one enjoys the display and being able to easily switch between songs/chapters. As a parent I like the app a lot, al... See more

Company replied

Rated 4 out of 5 stars

I enjoy the ability for my child to be able to use the player on their own for stories and for the radio. I also like that myself and my partner can share a family account so if we don't have the phys... See more

Company replied

Rated 5 out of 5 stars

We've only had the player a week but are obsessed. It's nice to not have to handover a phone for audio entertainment but he can manage the device himself and it's not always on headphones. He's also l... See more

Rated 5 out of 5 stars

Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special sh... See more


Company details

  1. Electronics Company
  2. Electronics Manufacturer
  3. Toy Manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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Asks customers to review

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Rated 5 out of 5 stars

We love everything brainbots

We love everything brainbots! The content of each card is great for a wide range of ages and it keeps their attention.
The shipping is fast and I love the simple packaging that doesn't come with a lot of extra useless plastic.
I try to buy the card packs when I can. They are a super great investment.

17 May 2026
Rated 5 out of 5 stars

Yoto for 2-year old birthday

Got the Yoto for daughters 2nd birthday. She has become more inclined to want to use her Yoto player more so than being distracted by a screen. It has been a great addition. Delivery came right in time for her birthday.

19 May 2026
Rated 5 out of 5 stars

My 6 year old loves his Yoto

My 6 year old loves his Yoto! It’s the most used Christmas gift he’s ever received. There’s a good selection of books and we’ve enjoyed several of the free books from the Yoto Club

17 May 2026
Rated 5 out of 5 stars

We love our YOTO!!!

The cards are great and have a fantastic variety. My 5 year old can easily operate this without any help, which is great for trips and quiet time around the house! Cannot recommend enough!

17 May 2026
Rated 1 out of 5 stars

Faulty Yoto Mini

The reason I made this order for a new Yoto Mini is because our original one could not read cards properly. The troubleshooting suggestions are not suitable for children to master.

20 May 2026
Yoto logo

Reply from Yoto

Hi Anna,

Thank you for taking the time to leave us a review.

We are sorry to hear about this issue. We’d love to help troubleshoot and get this resolved for you, so please reach out to us directly. For immediate assistance, you can visit our Help Center, where you’ll find our direct contact information and live chat options: https://support.yotoplay.com/en-US

We do highly recommend that parents carry out the troubleshooting steps, as some of them may not be suitable for children to perform. This ensures the process is safe and effective.

We are looking forward to working with you to get this sorted out.

Kind regards,
Yoto Customer Happiness Team

Rated 4 out of 5 stars

An email to said product delivered…

An email to said product delivered would be great as well

17 May 2026
Yoto logo

Reply from Yoto

Hello Michelle,

Thank you for taking the time to leave us a review.

We’re sorry to hear that you didn’t receive a delivery confirmation for your order. Since your order was untracked, we’re unable to see its exact status. For untracked orders, we usually only send a shipping confirmation when the item is dispatched, which is why you did not receive a delivery confirmation email.

We truly appreciate your feedback and will make sure to take this into account to improve our process.

We hope this clarifies things! If you have any further questions or need assistance, please don’t hesitate to reach out, we’re happy to help.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

quality product and sounding

quality product and sounding. I’m so glad there is finally an option that is suitable for my kids. we enjoyed from yoto daily radio, to an accessible amount of audiobooks. Highly recommended!

14 May 2026

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