Yesim Reviews 

2,980
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 492 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how simple it is to set up their eSIM on the application and immediately access stable internet while traveling abroad. People frequently mention that the customer support team is extremely helpful, professional, and fast at resolving any unexpected issues that might arise. Some reviewers were not happy with initial installation steps, noting they had to manually adjust configuration settings or deal with frustrating setup hurdles before getting started. Others also mentioned experiencing unexpected connection problems or finding that the mobile service simply did not work properly during their trips.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting that the application is... See more

Service

Customers had positive experiences with service, noting steady and strong connection, fantastic support, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that online support teams are always... See more

Application

Customers consistently note positive experiences with application, highlighting that the platform is easy to... See more

Product

Consumers experience great satisfaction with the product, mentioning that it works everywhere, connects... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesim is one of those rare eSIM services that actually makes traveling easier instead of more complicated. Setup is fast, activation is straightforward, and the internet just works — no airpor... See more

Company replied

Rated 5 out of 5 stars

I used Yesim based on positive reviews I'd seen here and some other platforms. I was a bit apprehensive, as I hadn't used an app like this before or e-sim for a limited amount of time. I was traveling... See more

Company replied

Rated 5 out of 5 stars

Yesim has become an essential app for my trips. I love being able to activate an eSIM before I even land and have internet access right away. The connection is reliable, the speed is great, and the pr... See more

Company replied

Rated 5 out of 5 stars

Easy to purchase, easy to install, easy to use and - most important - usable quick and everywhere. Using yesim for my travels abroad (Switzerland, Carribeans) for about a year now and will stick t... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. also in
  3. Internet Provider

About Yesim

Written by the company

Yesim is a pioneering eSIM solution that enables seamless connectivity across the globe. Founded on June 1, 2019, Yesim has established itself as a leading provider of innovative mobile solutions. The main products include eSIMs with unlimited data in Europe, the United States, Turkey, Asia Pacific and 200+ total destinations. As an active company, Yesim is committed to staying at the forefront of technology, offering its smart eSIM app to connect users to the best cellular networks in over 200 countries worldwide. Whether you're a casual traveler, business professional, or adventure-seeker, Yesim is the perfect companion for staying connected on-the-go.

Key Highlights
  • Over 200 countries covered worldwide
  • Smart eSIM technology for reliable and efficient communication
  • User-friendly app for easy connection management
  • High-speed Internet access worldwide
  • Virtual numbers
  • Unlimited data plans and a wide range of regional solutions, including a special “Business Destinations” option
  • Secured connection and variety of top-up payment methods from bank transfers to crypto payments
  • No need for a plastic SIM card or an overpayment for roaming
  • 100% Money Back Guarantee

Contact Us

Headquarters
Yesim offices are located in Switzerland, the UAE, and Europe

Stay connected with Yesim and discover the freedom to roam without boundaries.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(2,980)

824 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very satisfied the service

I am very satisfied by the service. I bought the e-sim for two phones and it worked perfectly in Azerbaijan.

Denis

9 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for considering us! It is a great pleasure to see how people's needs are covered with our products!

Rated 5 out of 5 stars

Must have for travelers.

Must have for travelers.

I have compared Yesim with other eSIM providers and this is my go to option.

I have been in many different countries tries and Yesim always rescues me.
Good internet source with affordable price.

9 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for choosing and staying with us! Our main goal is to provide you with high-quality connection and coverage worldwide!

Rated 5 out of 5 stars

Good application Yesim

Good application Yesim! An excellent application, even in Starns in which the interest is not in the main place. I recommend.

8 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for your review! We're delighted to hear that you enjoyed using our app. Stay connected with Yesim!

Rated 1 out of 5 stars

Our connection was intentionally throttled

At first, everything worked perfectly — from the setup to the actual usage. We purchased the Europe Unlimited data plan for 30 days and traveled through Germany, Denmark, Sweden, and Finland. During the first 12 days, everything worked flawlessly.

However, on the way back along the same route, the maximum download speed suddenly dropped to 0.5 Mbit/s, even though 5G was still being displayed. To verify this, we tested another SIM card in the same network, which achieved the normal speeds we had experienced during the first 12 days.

This strongly suggests that our connection was intentionally throttled. Because of this, I can only give 1 star.

For context: after about 20 days of usage, our phone shows a total data consumption of around 80 GB.

28 February 2026
Unprompted review
Yesim logo

Reply from Yesim

Sorry to hear about your experience!

Internet speed may be reduced in accordance with local carrier policies only in the event of excessive data usage. This information is available in the plan details before purchase.

We also recommend that you don't hesitate to contact our support team directly in the app or at support@yesim.app - they respond within minutes and help you set up your connection so that the speed is as stable and high as possible.

Rated 5 out of 5 stars

I used Yesim during a short trip and…

I used Yesim during a short trip and the connection stayed stable the whole time. I relied on it mostly for maps and messaging, and everything loaded quickly even while walking around the city.

6 March 2026
Yesim logo

Reply from Yesim

Thank you! Our main goal is to provide you with high-quality connection and coverage worldwide!

Rated 5 out of 5 stars

I really recomend Yesim

I really recomend Yesim. The activarion is very eassy and the support is 24/7 and they are really helpfull. It works really good

7 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Our support team is available 24/7 to ensure you receive the best service at all times! Thank you!

Rated 5 out of 5 stars

Great data and very good customer…

Great data and very good customer service. Would definitely recommend.

7 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for choosing and recommending us! Our service and support must be the best for our beloved users =)

Rated 5 out of 5 stars

Fast internet access and great support

Fast internet access and great support. I have now booked for the second time and can highly recommend it. I will continue to use the app frequently.

7 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for considering us! It is a great pleasure to see how people's needs are covered with our products! We hope you continue to enjoy using Yesim for your travels =)

Rated 5 out of 5 stars

Easy to use

Easy to choose a plan from a wide range for all purposes and more easy to activate eSIM. Support replies really fast and helps a lot in unexpected circumstances

7 March 2026
Unprompted review
Yesim logo

Reply from Yesim

We strive to make our support the best for you! Thank you for noticing!

Rated 5 out of 5 stars

Used Yesim twice to travel to Moscow

Used Yesim twice to travel to Moscow, and the service was perfect. Setup was easy and it was working as soon as I landed. Data and access to all apps works without issue

7 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for choosing us! We're truly committed to making connection more accessible and easier all over the world!

Rated 5 out of 5 stars

Reliable, esp for Android

Finally an esim that works flawlessly on Android!

6 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for your review! We do our best to provide great service, and we’re glad you noticed our efforts!

Rated 1 out of 5 stars

Send them money from telegram wallet

Send them money from telegram wallet, but they lost them.
Thank you, we have received a response from our financial department. Unfortunately, the transaction was sent via TON without specifying a unique tag, which caused the transaction to be unprocessed, and the funds were not credited to your merchant account balance.
Unfortunately, the transaction amount is insufficient for recovery, and the funds are considered lost.

6 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Sorry to hear about your experience!

When paying with cryptocurrency, it’s important to carefully verify all payment details before sending the transaction. We did not lose your payment — in fact, we never received it.

Cryptocurrency transactions work differently from bank transfers, where a bank or payment system can help locate or reverse a payment. In crypto, transactions follow a smart contract defined in code, so the instructions must be followed precisely.

The tag/memo is part of the required payment details and is always shown on the payment page before the transaction is made, alongside the wallet address. It is not hidden or omitted by our system. You can verify this yourself at any time by opening a new transaction and viewing the payment details (without actually sending the payment).

If the tag/memo is not included, the transaction cannot be properly credited to the recipient account.

If you are not fully confident using cryptocurrency, we recommend choosing a payment method you are more familiar with to avoid such issues in the future.

Rated 5 out of 5 stars

Far away the BEST overall eSIM app and…

Far away the BEST overall eSIM app and provider!
Had an issue will stuck in Sri Lanka due to war.. Bought two eSIM to travel back home via Pakistan and Turkey but had to change my plans due to visa.. They refunded both under 5 minutes! Excellent support and help!’

6 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Our support team is available 24/7 to ensure you receive the best service at all times! Thank you!

Rated 1 out of 5 stars

Very bad service

Very bad service, just wasting money , didn’t even worked at north London at all

1 March 2026
Unprompted review
Yesim logo

Reply from Yesim

We apologize for any disappointment caused! Could you please provide us with more details? You can always reach out to our customer service team right in the Yesim app or at support@yesim.app - we’ll find a solution in minutes!

Rated 5 out of 5 stars

I purchased and activated Yesim when I…

I purchased and activated Yesim when I got to Andorra. Very easy app. Worked straightaway. Great value. Communication through WhatsApp was quick and very helpful. Excellent app and customer service. Thank you.

15 February 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you! We're glad you've noticed our efforts to create the most user-friendly app possible!

Rated 5 out of 5 stars

Excellent coverage world wide

Excellent coverage world wide. Perfect customer support when I had an issue with a recharge (my fault!)

23 February 2026
Yesim logo

Reply from Yesim

Thank you! Our main goal is to provide you with high-quality connection and coverage worldwide!

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