Yelp Reviews 90

Waste of time and money!

I was cold-called by Yelp and sold on the idea that their lead impressions would generate meaningful business leads. I was reassured that even though Yelp has many residential users, they could specifically target business-to-business (B2B) customers. This turned out to be completely untrue.

I gave it a shot—shame on me. I received a total of five leads, all of which were residential customers.

I called to express my dissatisfaction and was told that my profile wasn’t properly set up to target B2B. Robbie, the agent, made changes and extended a promotion for increased impressions, assuring me this would generate better results. After the changes, I received two additional leads (part of the five), and again, all were residential.

I called back, got Robbie again, and told him I wanted to cancel. He launched into a retention script, but I made it clear I was done. He processed the cancellation, but informed me I’d still be charged for the first half of the month since I was canceling mid-cycle.

This is egregious to me—I’ve spent hundreds of dollars with zero results. Robbie told me he would send a form to request a refund, but I neither have the time nor the desire to navigate bureaucratic purgatory. Instead, I emailed the CEO directly at Jeremy. It’s been two days with no response. While I understand how busy a CEO can be, a dissatisfied paying customer should be a top priority.

If you're a business owner targeting other businesses, do not be hustled into using Yelp.

Despite asking them to remove me from their call list, I receive so many calls from Yelp.

This business is a scam. They hide your positive reviews and they will not remove negative reviews, even if you can prove they are from a nefarious source or for the wrong business. In addition, they will literally harass you with phone calls, saying "you're missing out on 5,000+ leads a month!" (or some other unrealistic number), but the second you pay them, they will drop off the face of the earth. I just spoke with a man at their customer service (415-266-3422). I guess his name is "Mike" - though I think they give all the men that name like any other scam operation. He was so incredible unhelpful and actually, his lack of pride in his work is disgusting. What a disgrace.

They scam business, hidden positive reviews. Their sale is non-stop contact your business, bother your business until they can get money from your business. Yelp contact number from different US line number because they have so many different salesman in many states. Your business is unable to correct information on yelp.

I’ve receiving threats from a business after leaving a negative review. When calling yelp customer service I was told there support line is only for businesses.
I’m shocked. There’s no option for helping out a person who reviews. My attorney was shocked too. Let’s see where this goes, this actually might be on the news.

The company cannot improve,clueless,Pizza Hut Barrie makes the worst pizza and by design.$4.99 frozen pizza much better.

Scam company, impossible to work with and reviews only visible if you spend money to advertise.

I'm a bookkeeper and I got 5 positive reviews. All were marked as "not recommended". The sales reps started calling me wanting me to advertise almost immediately. I was like what gives with hiding all my great reviews? He said in order to get reviews to stick the client had to contact me through yelp and once we communicated they could leave a review and it would stick. I had a few more clients that did this for me even though it was extra work for them. All of them are not recommended. I have 18 reviews, all real form clients I have know and worked for decades and not one is "recommended" and are hidden.

Don't bother to try and work with Yelp, its a lost cause.

I am a small business and posted my business on Yelp. My phone is non-stop with Yelp reps trying to get me to upgrade and pay for their service. Even after blocking each number they phone from, they always call back from a different number, they are no better than a collection agency phoning non-stop. Even after telling them numerous times that I am not interested and to remove my phone number, it still happens non-stop. Very stressful when you are on a job site trying to work and Yelp keeps ringing your phone.
Two of my clients gave me a 5 star review, Yelp removed both of the reviews , I am guessing because I am not a paying customer. Yelp is NOT the place to advertise your business unless you want all of your business reviews that are 5 star removed by Yelp. (I am guessing they leave your "1 Star" reviews posted)
If I could give "0 Stars" I would. There is alot of other sites to post your small business that are much better than Yelp. Save yourself the headache and post your business elsewhere.

I have a small business annd signed up for a free Yelp page years ago. Since then, all I get is Yelp representatives calling me almost daily trying to get me to sign up for paid ads. I had several 5 star reviews on there and they removed them all when I didn’t want to do business with them. Very disappointed with their behaviour and tells a lot about their company.

Disappointing Experience with Yelp
1-Uhelphful support
2-Poor Advertising Results
3-Unfair Billing Practices

I just want to be removed from this website. The information they have I put on there now they legally say it’s theirs and public records. If I gave it to them I can remove it. That’s my public right. Their customer service has been horrible. I feel for staff that work there dealing with the same complaints daily. Watch your CC. They loving picking and choose what amount they can charge you every month.

They are telling the truth that businesses can't pay to remove negative reviews; instead they do it for their paid advertisers for free.

Yelp is a criminal company and I can’t believe authorities still not punishing this lowlife crocks
They will hide all your 5 star legit reviews until u sign up with them and pay monthly their service .Very dishonest POS company
Help never helps small business to grow ,we have a small business and customers giving us all good reviews but Yelp is hiding them bcz we didn’t sign up with their useless service

I call them and they told me their software is hiding those reviews which is all BS
Someone give us a bad review with a fake account and Yelp is showing that but hiding all legit and good ones

Stay Away from this platform they will ruin your business and list fake negative reviews if you dont pay them fee

The absolute worst company out there.

I would NEVER rent from this Hertz again. I called to cancel one booking within the time allowed to and they said it was up to Expedia which was NOT true. then, our flight couldn't land in St. John's and we were flown right back to where we left from. Our whole trip was cancelled because of this, they were asked a few times to refund our $3200 for vehicles that we couldn't use due to weather. Shameful.

Beware. They are scammers. They give you wrong information charge you and then do not accept accountability. They take advantage of small business and cheat them. When they call you hang up the phone on these scammers.

Whatever you do do not post your business on their website because they will automatically remove all your positive reviews and keep on the negatives. This is because they want you to pay in order to get those reviews back.
They're excuses that they expect organic reviews which means natural but when the clients are contacting you saying they're trying to write reviews because they want to surprise you the reviews are being removed anyways.
Those are the same experienced contact me because we're doing a class action suit against them.

What an absolute scam platform. I wrote a TRUTHFUL negative review about imaging healthcare. 8 months later I got an email from Yelp threatening legal action if I didn’t remove my review. I couldn’t believe it. Yelp is a scam and only wants positive reviews on their platform otherwise they threaten to sue you. There needs to be a class action lawsuit against them. Here is their email to me;
Hello,

We're writing to let you know about one or more complaints we've heard about your review of Imaging Healthcare Specialists - La Jolla.

We appreciate the seriousness of the allegations in your content and we want you to be able to talk about your experiences freely. However, your words are ultimately your responsibility and what you post on Yelp can have legal ramifications, so we're writing to make sure you're clear on that. We recommend that you ensure that your review complies with our Content Guidelines) and Terms of Service

If you think you need to make changes to your review and you posted your review within the past 30 days, you can use the edit function to revise it. If you posted your review over 30 days ago, you will not be able to edit it, but you can always remove your review if you no longer stand by what you wrote.

Please respond to this email and confirm your review complies with our terms. If we don't hear back from you within the next couple of days, your review may be subject to removal

Completely worthless application! This platform did not bring me any clients, but they did charge me almost $300! It is completely nonfunctional! Don't waste your time or money on this worthless business!