Yellow Pages Group Reviews 179

Over priced, and their website works poorly at best. Not what you want to see from a company claiming to offer seo services! High pressure sales tactics, and when I disputed an interest charge due to them trying to bill the wrong card the man on the phone promised he would fix it. 5 am next day the charge was applied. You can't even email them to cancel, you have to call.

I wish I could give 0 stars.
I paid over $2,000 to Yellow Pages Canada, and instead of receiving proper service, I am now being constantly threatened with my account being sent to a collection agency. This is extremely stressful and completely unacceptable.
From the beginning, the experience felt very high-pressure. I was pushed into signing up, and the expectations that were presented did not match what I actually received. After paying such a large amount, I did not see the value or results I was led to expect.
What makes it worse is the ongoing harassment about payments, even after what I have already paid. Instead of helping or resolving concerns, the communication feels aggressive and focused only on collecting more money.
This whole situation has been frustrating, exhausting, and honestly feels very unfair. No business owner should have to go through this after investing thousands of dollars.
Be very careful before signing anything with them. Read every detail and do not trust the promises without clear proof.
I would not recommend their services based on my experience.

I dont have a name for this guys to be honest, dont waste your sweat.Please block their number.

run a small business (06Yildiz Limo) and was targeted by Yellow Pages' predatory telemarketing. During a sales call, I was explicitly offered a 1-month trial for $80. I asked the representative multiple times, 'Is this only for 1 month?' and they answered 'YES' every single time. Despite this clear verbal promise, they deceptively locked me into a 1-year contract for $964.10.
​I clearly stated my limited English and ongoing health issues during the call, but their representative aggressively exploited my vulnerabilities to force a verbal 'agreement'. I received absolutely ZERO benefit or service from them.
​When I disputed this fraudulent charge and demanded the FULL, unedited audio recording of the sales call, they refused to provide it. They are intentionally hiding the proof of their lies and are now harassing me with collection threats.
​I have officially reported their deceptive practices to the Competition Bureau of Canada (File #R765442) and Consumer Protection Ontario for 'Unfair Practices'. Do not trust their sales team, do not say 'yes' to anything on the phone. Stay away!"

professional and accurate services everything was clear and dealt on a professional level, recommending john he's so clear and helpful

I am hoping to save at least 1 person or business in doing business with yellow pages Canada. Even without signing an agreement they charged our credit card that we had provided to them in the event that we were to purchase their service. Three days prior to the proposed agreement we rejected the agreement and put in writing that we did not want their service. That they are NOT authorized to make any charges since we had not received any service from them and no agreement was signed. Yet, they still charged our card.

Please do not use! Huge waste of money!! Hidden cancellation fees and aggressive sales tactics.

Wouldn’t stop calling even after telling them not interested. Extremely annoying and untrustworthy

Save your money don’t get any contract with this lies

If I could give zero stars, I would. This company feels like a complete scam. The service is extremely poor and not worth any money. Do not waste your time or your money with them. The worst part is that when you try to cancel or say you no longer want the service, they threaten to send you to collections. This is unacceptable behavior. Be very careful dealing with them.

This company is absolutely a rip off. They convinced me to try it for a year but I made certain that I didn’t want more than a year. They then say yes that’s fine and say they only will do a year. But what they don’t tell you is that you have to call in at the end of the year and tell them to not do another year cuz otherwise they will do another year and then when you see they keep charging you you call in and they say oh it’s a contract so you have to pay the next year yet to because you didn’t call in 45 days ahead. They won’t listen to stopping payment or anything. A huge rip off and no benefits. Stay far away from this company. I will go out of my way to tell people about this company and it’s horrible ways. Negative star review!!

Yellow Pages is definitely not worth the money. The cost is exorbitant and the results, none. Stay as far away as possible. Beware of their tricky sales tactics that will lock you in to a contract. Tricky company with no morals.

IT IS LEGAL SCAM
DONT TRUSTABLE

Never do business with them. They will extort you for cancellations fees and overcharge at every chance.

I wish there was a mark lower than one.
I’ve had nothing but a bad experience with this company they’re SCO marketing isn’t Marketing all it does is allow them to pull money out of your pocket through misleading contracts one of the first things they’ll tell you is advertising isn’t guaranteed and what they’re actually saying is we’re guaranteeing. We’re not going to do anything. We’re going take your money and pretend like your company is being advertised.
As soon as you have a dispute with the contract, they immediately just send you the collections. There’s no talking about it. There’s no reviewing the contract there’s no showing anything.
Their service is overrated and way overpriced.
It’s embarrassing to say that this is a Canadian company
My most recent threat came from Adam Ackerman when he contracted me demanding $800 and when I asked him to produce a contract, he immediately sent me to collections and no more communication and then idle threats saying check your credit score you’re gonna get phone calls total scare tactics I don’t understand why they can’t just deal with things like adults
But anyways, please steer clear from this organization. It’s not gonna do anything because you headaches and harassment and drain your pocketbook. You’re not gonna get any phone calls from this company SCO marketing you’re not gonna get any contacts. You’re not going to get any communication and then as soon as you have a problem, they’re going to ghost you and charge you And when you question the bill they just immediately send you to collections
Going forward make sure you ask if anybody’s affiliated with yellow pages before you dive in.

Cheers

Well I was convinced and lied to about what I was supposed to get with yellow pages representatives.Even after that.They could not find my websites.After weeks call I g everyday speaking with several reps.One was able to find my website in Grand rapids Alberta.Website was a disaster with interior pics and I am a stone mason 42 yrs and buisness 37 yrs.I could see my free old ad from yellow pages book from 25 yrs ago listed free still.now on line.But still cannot see my website.Only when I put company name I see my website.Been over 10 months.Still cannot see it or got any calls or emails from it.Told them to cancell it with in the first week since I could not find it anywhere.Relized they lied and I had to build the website my self with a rep that called over a month later.Still did a bad job.No pics of stone houses on my website and I send them over 30 pics of custom homes and subdivisions I build.before and after during construction.They wreck my car edit score putting collection of $1700.Still have not fix website to perform.
No calls or emails in yr on website.I paid over 400$ plus at the start.$170 a month.
Which I never got nothing from them.Website is useless nobody cannot see it.To be honest thought they would cancel it since all their mistakes.Requested cancellations within days of dealing with them.Instead of helping my Company.They caused mired problems for company.Stealing money and distroying credit over advertising which I never got.How do you take action against that.
It’s like OLG every thing is rig against you online.They do what ever they want it seems to me.

absolute waste of time.
I tried to list my business with them, they want all the details including ABN. Got a call from some middle man, wasted 5 minutes of my time repeating they can't provide any information of any services THIS business provides as they're only the middle men and would need to book another call with someone from the actual business.
Shady, time wasting, keep your nonsense!

did advertasing with them, and the ad was not doing well. I wanted to cancel or lower my budget, and yellow pages wouldnt let me. The ad was doing really badly, and they say that the ad would do better, but it never did. i contact them multiple times to cancel, and they wouldn't let me say that I signed up for 1 year, but they also said that the ad would perform. I was spending so much money every month, and the ad didn't bring me any money.

My company was with yellow pages for over 30 years. I didn't start having issues with the yellow pages until recent when I wanted to upgrade my website. They had informed me I would have to basically have a new website made in order to fulfill my wants and this service would cost an upfront price of over $1000.00 with monthly fees to follow. I shopped around and found a company to make me a website for free that Had everything I wanted with a monthly fee that was approximately the same price I was paying with yellow pages. Months later I called yellow pages to cancel my account with them and they had told me I had 3 months remaining per our agreement. They sent me a verbal recording from 6 years ago of me agreeing to a list of terms outlining an agreement. I proceeded to ask if they would let me out of my contract 3 months early considering I've been a client for over 30 years and also I've been paying for a service (the website) they haven't been providing for the last 6 months. Sadly they refused to let me go early and proceeded to sell me more services and try and trap me in another contact once I was finished paying the remainder of our current agreement off. The new contract they tried to trap me in was $70.00 per month that only included my company listed on their website.

I gave yellow pages over 30 years and 10s of thousands of dollars and in return they couldn't give me 3 months back valuing $693.00.
Yellow pages has burnt a bridge with me they could never rebuild and its kinda sad because in my experience they weren't really all that bad until the end. My customer service agents name was Oliver Saab, he was very argumentative and pushy trying to sell me another contract when I was trying to cancel.

Anyone thinking of doing business with the yellow pages, enter contracts at your own risk. There's no leniency in yellow page contacts even if you have been with them for 50 years as Oliver informed me. As a business owner I would have done more for my long term loyal client given the situation.