Great website made buying easy. The bird bath arrived quickly and was a good purchase. It’s lightweight for easy removal in winter but comes with good anchors to keep it in place despite any animal i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great products and amazing service - I contacted them because I essentially broke a piece while assembling the furniture I bought and they immediately sent a replacement no problem. I've loved everyth... See more
I was looking for a new outdoor carpet and found one exactly like I wanted on the Aosom App. Perfect size and colours for us and so easy to order and track. Arrived fast here in Alberta and are so e... See more
Fast, easy, free delivery. I cannot comment on quality or condition of product at this time as I haven't been able to build the table and chairs due to the continued winter weather at this time. I wil... See more
Company details
Information provided by various external sources
Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!
Contact info
Finch Avenue East 5590, M1B 1T1, Toronto, United States
- aosom.ca
4.5
Excellent
7K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery & good quality products.
16 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
Poor quality metal.
Planters completely rusted within 2 days. Stained and ruined my deck!!
30 March 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused.
We are in the process of negotiating with you and we will help you resolve the issue as soon as possible.
Thank you for your time, patience and business with Aosom Canada!
The service was exceptionally fast and…
The service was exceptionally fast and when I wrote an email to inquire about something, I got an immediate reply.
16 April 2026
We have installed it and all seems to…
We have installed it and all seems to be very good. It is a little challenging to get remote working properly but my husband got it. It looks great and was cheaper than the taxes were going to be for one we had been quoted made and installed.
15 April 2026
We needed a smaller-sized coffee table…
We needed a smaller-sized coffee table for our living room, and this one is perfect.
15 April 2026
Very happy with products and pricing…
Very happy with products and pricing also fast shipping
8 April 2026
The Product was delivered rapidly in very good…
The Product was delivered in very good condition !
The quality was excellent!
The assembly was very smooth !
And the overall experience was great!
Thank you Aosom ! I will definitely repeat the process!
9 April 2026
Assembly less than perfect
We had a few issues with assembling the ramp. But it is quite sturdy and it has made life easier for our dog. Our dog is only 25 lb but we chose the largest ramp because it matches the height of our bed.
9 April 2026
Lots of products,fast shipping
Lots of products,fast shipping, easy to work website, excellent pricing. I highly recommend Aosom.
9 April 2026
Difficult to return
9 April 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product and service.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
fast delivery
9 April 2026
Like how comfortable it is.
Like how comfortable it is.
Dislike that it screetches and putting it together was dreadful to do alone the backrest only.
9 April 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
Easy to order and order was delivered…
Easy to order and order was delivered in timely manner.
16 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.