The two men who delivered our kitchen were fantastic, so professional, quick but taking care and everything was stored really neatly with no mess. One more important thing, they helped me out with so... See more
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ORDER - 50847129 Ben and Dan both did a brilliant job. Neatly stacked with no fuss. We'll done guys. Pity that the company could not accommodate a change in the delivery date ( and no we c... See more
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We were very happy with Granite Perfectionists and Steve Fassam who fitted our quartz worktops. Steve and George arrived really promptly. Carefully checked the site of the installation and were e... See more
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J Williams who delivered our wardrobes was fantastic, call an hour before hand, very polite and respectful. Didn't cause any damage what's so ever while delivering very heavy boxes and we have a twist... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
102K reviews
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DO NOT TRUST WREN
UDDATE 23.9.26
So......still no refund, and no evidence of refund being processed on 14th. Wren lie!!!!
Also, do not pay a deposit by card. Their machine in store, throws out a receipt for the company "Ebuyer"........a company they put into administration and sold in 2025. This is a PCI compliance issue, and they should have their card payment facilities revoked. I am trying to report them to the relevant authority.
UPDATE 22.9.26 at 18.54
I have spent the whole day chasing my refund. They have failed to provide the promised evidence it was processed when they said(14th September). They did send "evidence" that proved they lie .....showed the refund as "pending authorisation" on 21st September, .....so..... not processed.
BE VERY WARY OF ENTERING INTO A FINANCIAL AGREEMENT WITH THIS OUTFIT
Wren Kirchens appear very professional, but be very aware. Sold (or should I say mis-sold) us a kitchen, took our deposit, then advised that there would be no warranty. The warranty was discussed as 20 years at the point of sale, and we were told it would not be transferable if we sold. This is standard with many. However, after taking over £1500 deposit, they then said there would be NO WARRANTY.......madness!!!
Refund requested immediately. A few days to respond, then told 3 to 5 working days. 5 days passed, no refund.
Showroom Manager ignores calls and won't speak to customers. What a waste if time....needs replacing!!!!
Still no refund received.......legal action may need to be taken!!
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to the correct team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Callum
Very friendly and helpful.
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi,
We appreciate your feedback and are so glad to hear that you found our team friendly and helpful during your visit with us. Thank you for sharing your positive experience!
Warm Regards,
Callum
The survey by Ian Caplin
The survey by Ian Caplin was timely, polite, friendly and professional.
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Phil,
We are delighted to hear about your positive experience! It's wonderful to know that our team member was timely, polite, friendly, and professional. Thank you for your kind feedback!
Warm Regards,
Callum
Reply from Wren Kitchens
Hi Andy,
Thank you for the positive review, we are very happy you have had an excellent service.
Warm Regards,
Callum
Gary came to measure up for our new…
Gary came to measure up for our new kitchen today and was very professional, friendly and thorough. Took his time to explain everything and made sure all measurements were accurate.
Highly recommend, great service
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Kimberly,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were professional, friendly, and thorough, taking the time to explain everything and ensure accurate measurements.
Warm Regards,
Callum
Excellent service wren employees very…
Excellent service wren employees very professional and polite
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Hugh,
We are delighted to hear about your positive experience! It's wonderful to know that our team members were very professional and polite. Thank you for your kind feedback!
Warm Regards,
Callum
Job well done!
On time, friendly service, careful, gave useful information, helpful tips to maintain, respectful. Looks amazing Brilliant service! Would use again 10/10
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Jo,
We're delighted to hear about your positive experience. It's wonderful to know that our service was on time, friendly, careful, and that you received useful information and helpful maintenance tips. We're so pleased you found it brilliant and would use us again!
Warm Regards,
Callum
So disappointed with After Sales Care
So disappointed with After Sales Care!
Kitchen fitted in May, cupboards chipped and worktop damaged, sent replacements quickly and still waiting for them to be fitted! Sat in my lounge for months.
Chase every week and haven't heard from them in a month.
Shame, because the kitchen is stunning!
Order Number 49063810
11 May 2026
Unprompted review
Reply from Wren Kitchens
Hi Louise,
Thanks for your review. We’d really like to look into this for you. I’ve sent a request via Trustpilot for your order details so we can check what’s happened and get back to you quickly.
Warm Regards,
Callum
Samuel was very helpful and is an asset…
Samuel was very helpful and is an asset to your customer service team Thank you
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Andrew,
We're delighted to hear about your positive experience! It's wonderful to know that Samuel was very helpful and is an asset to our customer service team. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
G Bansal Measurement
I had G. Bansal for my measurement. He was friendly and professional throughout, a credit to the company.
20 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Luke,
We're delighted to hear that your experience with your measurement was so positive. It's wonderful to know that our team member was friendly and professional throughout. Thank you for sharing your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Duncan was on time
Duncan was on time . Efficient and very polite . Very good service so far
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Lesley,
We are so pleased to hear about your positive experience with Duncan. It's wonderful to know they were on time, efficient, and polite. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
Easy experience with J Taylor
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Roisemae,
We are glad to hear that your experience was easy. We appreciate your feedback.
Warm Regards,
Daniela
Wren Kitchens
Reply from Wren Kitchens
Hi Sophia,
We are delighted to hear that our team was clear, on time, and efficient. Thank you for your positive feedback!
Warm Regards,
Daniela
Wren Kitchens
Thanks to Bilal today we have a…
Thanks to Bilal today we have a complete kitchen. He understood what we needed and quickly assessed what was required. Our kitchen, which is beautiful, will be finished. Thank you Bilal!!
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hello,
We're so pleased to hear about your positive experience with Bilal. It's wonderful that they understood your needs and quickly assessed what was required to ensure your beautiful kitchen will be finished.
Warm Regards,
Daniela
Wren Kitchens
O.Firouzia was friendly
O.Firouzia was friendly, helpful and efficient. 10 out of 10 awesome!
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Roberta,
We're delighted to hear about your positive experience! It's wonderful to know that our team member was friendly, helpful, and efficient. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Had Rhys install specialist worktops
Had Rhys install specialist worktops, he telephoned me to let me know what time he would arrive. He was punctual, polite & very friendly. Extremely pleased with his workmanship and was very informative about the aftercare. Would highly recommend!
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Helen,
We're so pleased to hear about your excellent experience with the worktop installation. It's wonderful that Rhys was punctual, polite, and friendly, and that you were extremely pleased with their workmanship and informative aftercare.
Warm Regards,
Daniela
Wren Kitchens
T Moyo customer service is excellent…
T Moyo customer service is excellent and he remains professional throughout the process.
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Zainab,
We're delighted to hear about your positive experience! It's wonderful to know that our team member provided excellent customer service and remained professional throughout the process. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Fantastic customer service & care from…
Fantastic customer service & care from Richard! Extremely helpful, friendly, knowledgeable & understanding about my kitchen experience. Amazing, thank you!
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Sadie,
We're so pleased to hear about your positive experience with our service. It's wonderful that Richard was extremely helpful, friendly, knowledgeable, and understanding regarding your kitchen experience.
Warm Regards,
Daniela
Wren Kitchens
Great job
Arrived early which was good. Did a brilliant job - very quick, clean and explained what they were doing. Nothing too much trouble. Would highly recommend
Thanks
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Tammy,
We're so pleased to hear about your positive experience! It's wonderful that our team arrived early, did a brilliant job quickly and cleanly, and explained everything clearly. We're delighted that nothing was too much trouble and you would highly recommend us.
Warm Regards,
Daniela
Wren Kitchens
Arrival time
We have liked more heads up about actual time of arrival - more than 24 hours notice but L Albrow was very professional and kind
21 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Dee,
We're so pleased to hear about your positive experience with our team member. We appreciate your feedback regarding the arrival notification and will certainly take it into consideration for future improvements.
Warm Regards,
Daniela
Wren Kitchens
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