Wren Kitchens Reviews 

Rob and John this morning came to deliver a door.
They kept me informed before their arrival. Very professional and polite and pleasant .
I wish them well.

Rich and Thomas were very helpful. They showed a lot of consideration and were very knowledgable.

Samuel, was extremely kind, patient and helpful today, regarding my queries on a missing part. He was very efficient amd a pleasure to deal with. My whole experience with Wren including the product itself and the team has been excellent, I really can't fault the company. Would highly recommend (I have already) to anyone thinking of getting a new kitchen to use wren, you wont be disappointed.

D Sauermann and his colleague delivered our kitchen in time and were friendly and helpful, just like the rest of the team at Wren.

Excellent service, very pleasant advisor who was extremely helpful and patient with assisting me with my concern. He made it very simple for me to connect via video call to take the correct measurements for my replacement unit. He also gave a comprehensive explanation of the order/ delivery process. 10 Stars,

C Tulip was excellent thank you. Very helpful.

Check out wren disaster pages on social media. Look at their own pages on Facebook! Never any comments because they’re always negative and they remove them

Avoid Wren Kitchens Poor coordination, substandard finish, and zero accountability.
Our experience with Wren Kitchens has been deeply frustrating and stressful. What was promised as a professional installation turned into a nightmare of poor coordination and incomplete work.
We are now forced to consult designers at Wickes and hire third-party tradespeople to pay extra money just to finish the job Wren started.

Gareth & Karol were very friendly and explained what they were going to do. They carefully moved all of the new cabinets into position. They also carefully explained what we should do in the event of any issues

I would like to say that everything was fine with my wren kitchen, right up until i needed two small panel fixings to replace the ones on the panel above the cooker, i tried ordering them on the app as they suggested, but you cannot order them on the app, i went to the showroom where i bought the kitchen, in the hope that the shop may have spare ones from the guys who fit them on the premises, this was not possible, i then went back to customer services filled in one of their on line forms explaining my endeavours and lack of clips " its just two little clips" thats all, not much to ask for or so i thought, i was told someone would get back to me, i heard nothing for 3 days, on the forth day i recieved an email from wren customer care saying that my case is now closed due to me not getting touch with them in the last 7 days, i have not bothered to get to them because i feel this will either be ignored or be passed around like a pack of fruit pastilles, thus just the one star for outstanding incompetence and total ignorance of my situation

Joseph who handled my long and complicated was brilliant!
He listened to my concerns and eventually managed to resolve the difficulties to my satisfaction. I am very grateful to him for his help and kindness.

Very professional fitters, friendly and respectful to our home.
Very happy with the installation from John Virgill and the team.
Highly recommended

I am writing this to give Wren Kitchens a final 72 hours to resolve a shocking four-month ordeal before I legally hold my final finance payment due to documented installation fraud and incredibly poor customer care .Our Wren kitchen was supplied with a faulty fridge-freezer that suffered a total sealed system manufacturing failure after 33 months, proven by an independent engineer report. For four months my family of six has been forced to live out of a tiny 40-litre fridge while still paying our finance. To make matters worse, I discovered the kitchen fitter forged my signature on the final completion document —an act of fraud Wren don't seem to be taking seriously. I reluctantly accepted a settlement after months of of back and forth emails with customer services where they initially refused to take any responsibility.I went into the showroom, chose a replacement Beko appliance, and offered to pay the balance on my visit on 1st September. Showroom staff said payment wasn't necessary at that point and that my appliance would be ordered, but they failed to place the order, and lied about delivery dates. I have now been completely ignored by customer services for over a week.Our interest-free finance deadline expires in 10 days. If Wren Head Office does not contact me within 72 hours to convert my £272.50 store credit into a cheque and arrange for the replacement appliance to be delivered to my home completely free of charge as compensation for this absolute nightmare, I will immediately initiate a formal dispute with my finance provider to freeze the account, halt the final payment, and log a criminal report with Action Fraud.

That has now been 4 months which is pathetic on WREN'S part and extremely poor customer care.

Good communication and high quality work.
Exactly what we wanted.
PVan Kerro was excellent and efficient

If i could give a minus score i would. Initially, my country style kitchen was designed incorrectly and wouldn't have (in my opinion) been fit for purpose, as the design didn't accomodate access to my fuse box (partially and or at all). Once this was rectified, (which wasn't in my opinion a nice experience) there was a huge issue with the quartz i ordered. Not only was it measured incorrectly around my boiler control panel, the wrong sized piece was delivered for the back wall.. Whilst 2 pieces of quartz are being reproduced, (leaving me and my 2 disabled children without heating and hot water as we are unable to fit the control panel for the boiler without incurring additonal charges),Wren are currently refusing to replace another piece that doesn't fit properly. Apparently, the cupboards (surrounding and near the fuse box) needed to be made/installed 40mm off the wall, otherwise the back units wouldn't have aligned correctly.. in my opinion it seems as though the quartz has been sold to me, in the knowledge that there would be a signifcant gap between the cupboard and, the quartz which cannot be filled with sealant. Although, i've requested that the 20mm Bellagio quartz be made slightly longer so there is no visible "wall" gap between the quartz and the units - which the 40mm wide gap between the wall and the unit could easily accomodate.., Wren are currently refusing to reproduce this piece of quartz. I consider this to be wholly unreasonable and unjustifiable. Had i been informed of the existence of this gap, i simply would have taken my business elsewhere. (** the installation team who made the quartz to measure tried to blame the joiner, even though the plans from wren clearly illustrate the presence 40mm gap (so it was installed as per the plan), and "the gap" was present at the time the quartz was measured. ) It's worth noting the installation team told me to "fill the gap with LED lighting" which my electrician has advised me, is not really a viable option, for a number of issues based on the current presentation of my kitchen. At this point I'd happily allow Wren to recover the whole kitchen, with a view to providing me with a full refund, as i've just reached the point, whereby i genuinely dislike the kitchen i paid for, taking into consideration the amount of money i spent, for what i consider to be a less than satisfactory finish. I am deeply upset about the whole experience.

The guy Mr A Blurton was so nice and helpful even helped me to change an appointment i had booked wrong he was in touch all the time before arrival and polite , chatty and very clear on what was happening and did the job great . Would recommend this guy for anyones home vist .

Grant was friendly, professional, called ahead to let me know a time he was arriving and was polite and easy going when he arrived. He made the whole process simple and straight forward and I would highly recommend him.

Danny arrived on time and was very polite and efficient

Great service

Very professional and efficient