From the planning stage right through to the delivery and installation an excellent experience and no problems. The installation was excellent and bar awaiting a couple of electrical fittings to ma... See more
Company replied
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We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... See more
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After back and forth emails, Joseph corrected an issue over the phone that was deemed as contractually correct. There was an oversight with the colour of this item ordered, as we had changed internal... See more
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Just had our first Wren visit by Chris Tulip who took great care and attention to measure up to give us multiple options for a new kitchen layout. Chris text ahead of arriving and got straight on wit... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
101K reviews
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Overall friendly and professional…
Overall friendly and professional service by M. Harris. Worked quickly and efficiently and made sure they used protective covering on the floors, doors and feet.
26 August 2026
Unprompted review
Customer service has been really great
Customer service has been really great. Grace and Hayley have been very helpful and communication has always been followed up on.
It’s nice that they make you feel special and respected as a customer.
26 August 2026
Unprompted review
I had a problem so raised it with Wren
I had a problem so raised it with Wren. Joseph was great to deal with and sorted my problem and understood my concern.
26 August 2026
Unprompted review
Richard from customer services couldn't…
Richard from customer services couldn't have been more helpful. I am so impressed with the service I received which sorted out my issue both efficiently and professionally.
26 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Our Wren Kitchen experience.
Our Wren Kitchen experience has been exceptional & we would recommend them wholeheartedly.
The Wren App is easy to navigate & makes any issues easy to resolve. We had an issue with a wrongly measured part and Baily(Customer Care) corrected this for us this promptly. Thank you for an amazing experience & an excellent all round service.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Glyn,
We're so pleased to hear about your exceptional experience and that you would wholeheartedly recommend us. It's wonderful that our app was easy to navigate and helped resolve an issue promptly. We appreciate your kind words about our excellent all-round service.
Warm Regards,
Sam
Wren Kitchens
Great communication from Lindsay in the…
Great communication from Lindsay in the
Customer Installations Team
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi John,
We're so pleased to hear that you experienced great communication from our Customer Installations Team. Thank you for sharing your positive feedback with us!
Warm Regards,
Sam
Wren Kitchens
The call back service meant i didn't…
The call back service meant i didn't have to wait to be put through on the considerable wait time announced at the start of the call. Richard called back. He was polite, considerate and extremely helpful in noting the missing hinges and organised replacements immediately. Thankyou Richard
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Angela,
We're so pleased to hear about your excellent experience with our colleague. It's wonderful that they were able to assist you efficiently and arrange for the replacement parts immediately. We appreciate your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Thank you to Jordan and the team
Thank you to Jordan, Stuart, Robbe, Tyler, the gentlemen that delivered the Kitchen. They were very helpful and organised, making certain they contribute to whole installation of the new kitchen to be as comfortable as is possible. Thank you.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Abimbola,
We're so pleased to hear about your excellent experience with our delivery team. It's wonderful that they were very helpful and organised, making the installation of your new kitchen as comfortable as possible.
Warm Regards,
Sam
Wren Kitchens
Gareth Mac Farland was our sales person…
Gareth Mac Farland was our sales person and support through many changes and redesigns. Gareth was endlessly patient with really good ideas. Gareth has a really open and approachable manner and we really appreciated his support over the many months of our renovations as walls and budgets moved!
8 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Fiona,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were patient, had good ideas, and provided great support through all the changes. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Zaid was a lovely chap to invite him in…
Zaid was a lovely chap to invite him in to measure our kitchen up for a new kitchen. He was pleasant and polite. Thank you Zaid for listening to me rabbit on about my plans for the kitchen and more. Looking forward to our chat with Rob on Sunday for a plan.
25 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Jo,
We're so pleased to hear about your excellent experience with our home survey team member. It's wonderful that they were pleasant and polite, and listened to your plans for the kitchen. We appreciate your kind feedback and look forward to your next chat!
Warm Regards,
Sam
Wren Kitchens
Kay was very helpful and pleasant with…
Kay was very helpful and pleasant with me on the phone to get my part sort out for me John Little.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi John,
We're delighted to hear about your positive experience! It's wonderful to know that our team member was very helpful and pleasant in getting your part sorted out. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Natasha at customer service has been…
Natasha at customer service has been exceptional today she sorted out some missing item and organised a refund for-extra delivery which I was annoyed with as quite a lot of things has been missing and incorrect oven delivered. She wax very professional friendly and polite
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Mrs Henderson,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were professional, friendly, and polite in resolving the issue with your missing items and arranging a refund. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Simon and Ben
Simon and Ben, two very friendly guys. Great sense of humour, smooth delivery. Thank you.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Beverley,
We're so pleased to hear about your positive experience! It's wonderful to know that our team members were friendly and had a great sense of humour. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Darren Atkinson was very friendly and…
Darren Atkinson was very friendly and professional. He also wasn't afraid of my fairly protective small dog.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Anna,
We're so pleased to hear about your positive experience! It's wonderful to know that our team member was friendly and professional, and handled your protective small dog so well. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
R Wheeler was super efficient and…
R Wheeler was super efficient and informed us of the next steps for our designer. Thanks
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Rhea,
We're delighted to hear about your positive experience! It's wonderful to know our team member was super efficient and kept you informed about the next steps. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Re Order No50481192
Re Order No50481192. Brilliant delivery service from Wren Kitchens. The driver N Butterworth and his assistant had the kitchen offloaded and positioned as our requirements in what seemed no time at all. All items were delivered and no visible damage was evident. All in all a great experience.25/08/2026
25 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Patrica,
We're so pleased to hear about your excellent delivery experience. It's wonderful that the team was efficient in offloading and positioning your kitchen, and that all items arrived without damage.
Warm Regards,
Sam
Wren Kitchens
Fantastic customer service very helpful…
Fantastic customer service very helpful Joseph
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Kathryn,
We appreciate your positive feedback and are so happy to hear that our customer service was fantastic and very helpful. Thank you for sharing your experience!
Warm Regards,
Sam
Wren Kitchens
Molly was very professional and very…
Molly was very professional and very helpful and I'm truly grateful to receive the replacements for my kitchen as a goodwill gesture as it has made my stressful situation better knowing I'll have the damaged items replaced soon!
Thanks again
Lara x
25 August 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We are so pleased to hear that our team member was professional and helpful. It's wonderful that we could make a stressful situation better by arranging for your replacement items.
Warm Regards,
Sam
Wren Kitchens
Thandazani Moyo fantastic service :)
26 August 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're so happy to hear you received fantastic service! We truly appreciate your kind words and positive feedback.
Warm Regards,
Sam
Wren Kitchens
Kay was very helpful!
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Sophie,
We are so glad to hear our team member was very helpful. We appreciate your kind words and 5-star review.
Warm Regards,
Sam
Wren Kitchens
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