Wren Kitchens Reviews 

102,556
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 10,652 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful, polite, and professional staff who handle deliveries, installations, and home surveys with great care and efficiency. People often note that the overall service is remarkably smooth, and showroom designers take ample time to understand their personal needs and preferences. However, some people mentioned that product quality fell short of expectations, pointing out specific issues like peeling paint and damaged items upon arrival. Some reviewers were not happy with customer service and aftercare teams, finding it difficult to get proper support when trying to resolve these unexpected problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient designers and delivery... See more

Service

Customers had positive experiences with service, frequently highlighting the professional and efficient home... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising polite and efficient staff... See more

Product

Users describe ambiguous interactions with product, as experiences vary significantly among consumers. While... See more

Delivery service

Reviewers highlight ambiguous aspects of the delivery service, with many customers praising the friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The two men who delivered our kitchen were fantastic, so professional, quick but taking care and everything was stored really neatly with no mess. One more important thing, they helped me out with so... See more

Company replied

Rated 5 out of 5 stars

ORDER - 50847129 Ben and Dan both did a brilliant job. Neatly stacked with no fuss. We'll done guys. Pity that the company could not accommodate a change in the delivery date ( and no we c... See more

Company replied

Rated 5 out of 5 stars

We were very happy with Granite Perfectionists and Steve Fassam who fitted our quartz worktops. Steve and George arrived really promptly. Carefully checked the site of the installation and were e... See more

Company replied

Rated 5 out of 5 stars

J Williams who delivered our wardrobes was fantastic, call an hour before hand, very polite and respectful. Didn't cause any damage what's so ever while delivering very heavy boxes and we have a twist... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

103K reviews

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4.4

All reviews

(102,556)

10,812 reviews in the last 12 months

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Rated 5 out of 5 stars

D Atkinson was really informative and…

D Atkinson was really informative and helpful. Gave me a message with time he would be arriving and was on time. Put my mind at rest with what he was going to be doing to measure and photograph the roons that are going to be the new kitchen area. Can’t wait to get designing now :)

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Daniel Halton measuring appointment

Daniel Halton came to measure our kitchen as we need to redo it after a total disaster with Wickes, who left us with a bad installation nightmare. We have we have asked Wren to step in and quote for a price to redo. Daniel was punctual, polite and answered our questions. Thank you.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

ciaran was great

ciaran was great, was able to come earlier to accommodate us and didn’t make it seem like a problem whatsoever. Great experience.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience by Tommy from Wren!

We’ve just had a measure appointment by Tommy Bishop from Wren - we’re very impressed! He was polite, friendly and professional. He took interest in our project, asked relevant questions and gave us great advice. He worked efficiently and quietly - we barely knew he was there. It was a great experience! We hope to see Tommy in future, once we progress further with our kitchen project. Thank you so much, Tommy!
Sophie and Leigh (Yarnton)

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen Survey

The surveyor, Steven, was professional, friendly and knowledgable, he explained what he would be doing so I could happily leave him to get on with the job without any hassle. I would recommend him to anybody else looking to have their kitchen surveyed.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Professional Service

O Firouziq who came to measure the kitchen was very professional. He arrived at the agreed time and had good communication in setting up the meeting and also during the visit. .

26 September 2026
Unprompted review
Rated 5 out of 5 stars

L Albrow

L Albrow It was a fantastic and straightforward experience with L Albrow. He measured and designed our kitchen plans in minutes. Thank you for your time, cheers.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery

Steven and Elliott kept in touch, regarding delivery time, delivery was smooth and professionally handled.
Thank you

24 September 2026
Unprompted review
Rated 4 out of 5 stars

Very polite and efficient workers

Very polite and efficient workers. They rang me in advance to let me know when they would arrive and did the job quickly. They laid down sheets to avoid making scratches which was appreciated.

25 September 2026
Unprompted review

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