Wren Kitchens Reviews 

The surveyor O Firouzia came on time, and was courteous and professional. I was impressed by his thouroughness. He explained what he was doing and why. My experience with Wren has so far been very good. Still need to have a meeting with the designer, but so far ,so good.

Excellent service - no hassle - the measurement technician just got on with the job

Thandazani was cheerful, polite and easy to talk to. He treated our home with respect and was really quite lovely!

S Jeffs was friendly and efficient!

I am currently on holiday and expected my kitchen to be finished when i returned but it wont be now. First of all , my kitchen fitter rang me yesterday to tell me that the surveyor that measured the kitchen had left a 300mm gap where you can see the pipework to the sink . Today i received another call off him to say the panels to the units were the wromg size so he cant start the install until they arrive. Honestly, this is very poor from a supposedly reputable company. Never again will i use Wren for anything !!

Joseph was very helpful with regards to replacing a damaged panel

Very good service, quick and efficient, managed to resolve my issue with an item not being delivered, replacement ordered and delivery expected soon. Thank you

I needed to contact wren customer care regarding a replacement sink, due to damage of the first one.
Joseph was very helpful, fast and efficient. He totally understood my requirements and is doing his best to accommodate them

Had B. Bradley out to measure up for the new kitchen, very friendly and polite. He done a very thorough job and I can’t wait to see the design back at the branch.

Avoid Wren at all costs! Would rate 0 stars if this was possible.

Ordered a kitchen through Wren back in January, the design process was actually enjoyable and exciting when in branch. After we paid our deposit in May and arranged for the Wren install, all went downhill from there.
The Wren installer completed a pre fit where he highlighted numerous issues that required resolving before the install date, electrics and plumbing works which exceeded £1000.
Kitchen was delivered as planned with no issues but on installation, the fitter realised the measurements were incorrect and the install was not proceeded. That was 4th July.
Since, Wren have been out to remeasure, new units have arrived but no installation date can be even provisionally put in place.
Emails take at least 24 hours to be responded to, hours and hours on hold to the customer service line whilst we live with boxes over the whole of our downstairs, only access to water that we have is in the upstairs bathroom and living off air fried food.
Current state is, we have a wren kitchen, in boxes, with no date for installation and wren seemingly couldn’t care less! They even had the audacity to propose that we find our own fitter, even though we have forked out more than £4k for Wren to do this for us.
Meanwhile, we have full time jobs and try to coordinate phone calls, emails and living in a bomb site.

Do not buy through this company, months of issues and still no kitchen despite spending £20k with this company! Not good enough.

Arrived on time.
Friendly and courteous
Talked me through the process

Great help, sound advice & hassle free

Lee (L.Barrington) was very professional and completed the job thoroughly .He explained things very well...Thanks Lee

Arrived on time, respected our home, lovely happy gentleman. Asked us a few questions relavent to the pre measurements. Was a pleasure to have him in our home.
Thankyou Mr m Haque.

Well informed, pleasant and helpful

No interest with issues after receiving your money, everyone blaming each other for faults, worthless company and recommend you avoid them.

Andy was very professional,he was in and out and was very kind

C tulip arrived on time
Very polite
Talked me through the process
Showed me the plans when finished
Excellent

Samuel was extremely helpful when I called regarding my utility kitchen doors bubbling as my equipment was nearly 9 years old. He explained what he could do to help which was replacing the doors and was very knowledgeable. I was extremely pleased with the help given.