Wren Kitchens Reviews 

102,529
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 10,652 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful, polite, and professional staff who handle deliveries, installations, and home surveys with great care and efficiency. People often note that the overall service is remarkably smooth, and showroom designers take ample time to understand their personal needs and preferences. However, some people mentioned that product quality fell short of expectations, pointing out specific issues like peeling paint and damaged items upon arrival. Some reviewers were not happy with customer service and aftercare teams, finding it difficult to get proper support when trying to resolve these unexpected problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient designers and delivery... See more

Service

Customers had positive experiences with service, frequently highlighting the professional and efficient home... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising polite and efficient staff... See more

Product

Users describe ambiguous interactions with product, as experiences vary significantly among consumers. While... See more

Delivery service

Reviewers highlight ambiguous aspects of the delivery service, with many customers praising the friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The two men who delivered our kitchen were fantastic, so professional, quick but taking care and everything was stored really neatly with no mess. One more important thing, they helped me out with so... See more

Company replied

Rated 5 out of 5 stars

ORDER - 50847129 Ben and Dan both did a brilliant job. Neatly stacked with no fuss. We'll done guys. Pity that the company could not accommodate a change in the delivery date ( and no we c... See more

Company replied

Rated 5 out of 5 stars

We were very happy with Granite Perfectionists and Steve Fassam who fitted our quartz worktops. Steve and George arrived really promptly. Carefully checked the site of the installation and were e... See more

Company replied

Rated 5 out of 5 stars

J Williams who delivered our wardrobes was fantastic, call an hour before hand, very polite and respectful. Didn't cause any damage what's so ever while delivering very heavy boxes and we have a twist... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

103K reviews

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4.4

All reviews

(102,529)

10,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and advice that went beyond just measuring up

We recently had a G Bansal from Wren Kitchens Coventry team visit to take the final measurements of our completed extension, ready to pass on to our kitchen designer. It turned out to be a really helpful visit—not just a measuring appointment.
He was friendly and easy to talk to, and we had a great conversation about our plans. Seeing the space in person meant he could offer practical suggestions on cabinet choices and what would work best in the room. He also gave us plenty of useful advice about our utility room, bringing up ideas and options we hadn’t considered.
What stood out most was that he took an interest in helping us get the most out of the space, rather than simply taking the measurements and leaving. We really appreciated his knowledge and the care he put into the visit.
A very positive experience with Wren and a big thank you to him for going the extra mile. A real credit to the team!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

The entire order (50483868) was delivered on time. Gareth and Pete’s team unloaded all the units quickly and with the utmost care. The guys were friendly, attentive, and careful. We are very grateful to them!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

So first experience of wren has been…

So first experience of wren has been the home measure
I was very anxious about just a design service in case I had some inaccuracies hence was attracted to wren as they offer this free of charge and without obligation
My home measure appointment earlier today has reassured me and given me confidence abput the next step of the design
O Firouzia arrived on time, was efficient, polite and respectful

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Order No. 50378442

Very helpful and polite. Gareth and Pete were friendly as well as professional and delivered our kitchen with a minimum of fuss.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

5/5 service

5/5 service.
Joseph was very polite.
After some quick data checks he open up the plans quickly understood where the problem was with the kitchen.
He then arranged for a new worktop, cut to the correct size to be sent out as soon as possible.
Thank you Joseph for a great service.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Wall unit missing!

Our kitchen fitters have turned up today only to find that we were missing a wall unit, strangely the end panel & baton were showing but the actual wall unit, drivers, lights and pelmet were missing - panick!
Spoke to Joseph who sorted this with no issues at all and has arranged a delivery for the 5th of October which I’m hoping our fitters can accommodate the added time to finish this off.
Thank you Joseph for your help.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Wren Kitchens

I had to ring wren to get all my certificates for the kitchen I had done that was in 2015 spoke to a lady called Caitlin so so help full when we had kitchen done they were so good the installers still happy with it after all these years Tina

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Wren surveyor

Gurvinder Bansal gave me an hour time slot for arrival. He contacted me with precise arrival time. Gave lots of useful guidance to get the most from the appointment with the designer. Polite, friendly, thanks for your help.

25 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless company

Absolutely useless company – a total nightmare from start to finish.

They owe me money following the problems I experienced with my kitchen, yet they have managed to send the cheque to my previous address, rather than the address where I actually live — which is also the address where the kitchen they supplied and installed is located.

I have also previously had a review removed from Trustpilot, so I genuinely wonder whether they will try to challenge this one too.

After everything I have already had to deal with, even receiving the money I am owed has become another problem to sort out.

The whole experience has been exhausting, frustrating and completely unnecessary. Based on my personal experience, I would not recommend this company. Avoid.

25 September 2026
Unprompted review

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