We were impressed with the delivery from Ben & John, and the two other crew members who joined them. They were polite, respectful and took care to stack the materials appropriately. They kept well wi... See more
Company replied
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Review summary
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Reviews shaping this summary
Wren didn’t send all items needed for our renovation but when I called them, a customer service advisor called Laura handled everything so swiftly and efficiently and sorted out all issues easily. It’... See more
Company replied
This is a review for a bedroom installation . Whole process was easy and very seamless from design to delivery to installation and pick up of the rubbish. Andy worked tirelessly to install a wardr... See more
Company replied
Our pre-assembled Wren kitchen was delivered today, by two very polite and accommodating deliverymen. They made the delivery of the kitchen seamless. Although they definitely worked hard. We had plent... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
101K reviews
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Ordering additional parts
I had to get a couple of additional pieces, due to damage and a change in door size, due to change in layout. I was told i could do in app, but thought better to discuss in person.
There was a long wait due to how busy Wren were, but the system called me back. It was well with the wait though, discussing the parts with Richard, dimensions and sharing a video of the kitchen my builder sent meant, he know exactly what was needed.
Richard was excellent to deal with, knew exactly my layout and the bits that needed ordering and made it a very simple and stress free process. Even with the wait, I'd highly recommend phoning and speaking in person to an assistant.
3 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Measuring up
M Rawlison came to measure up our kitchen today. He was very knowledgeable and had good recommendations that we hadn’t thought about.
He was on time, polite and friendly.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Martin,
We're so pleased to hear about your positive experience with our kitchen measurement service. It's wonderful that our team member was knowledgeable, on time, polite, and friendly, and provided great recommendations.
Warm Regards,
Sam
Wren Kitchens
Excellent customer service
Excellent customer service, the surveyor, T Marks, was very professional and explained everything clearly and advised on next steps.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Mrs Padgett,
We're delighted to hear about your positive experience. It's wonderful to know that our surveyor provided excellent customer service, was very professional, explained everything clearly, and advised on next steps.
Warm Regards,
Sam
Wren Kitchens
Zaid was very personable
Zaid was very personable. He efficiently measured up three rooms made us feel comfortable by explaining the process. We would recommend him. A credit to the company.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Mike,
We're so pleased to hear about your positive experience. It's wonderful that our team member was personable, efficiently measured the rooms, and made you feel comfortable by explaining the process.
Warm Regards,
Sam
Wren Kitchens
Crystal was polite and made ordering…
Crystal was polite and made ordering the missing parts so easy. I was kept up to date with the ordering and delivery prosses all the way from ordering to delivery.
This is not the first time that I have been in touch with the customer service and each time they were easy to talk to, no fuss and I would recommend them to anyone at anytime.
28 August 2026
Unprompted review
Reply from Wren Kitchens
HI Mr Bamgbose,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were polite and made ordering missing parts so easy, keeping you updated throughout the process. We appreciate your high recommendation!
Warm Regards,
Sam
Wren Kitchens
Richard was very polite
Richard was very polite, professional, explained everything he had to do and a pleasure to meet him, thank you
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Helen,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was polite, professional, and explained everything clearly. We're so pleased you had a pleasant interaction.
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Hi Raman,
We are delighted to hear that our team arrived punctually and provided friendly, knowledgeable, and helpful service. Thank you for your positive feedback!
Warm Regards,
Sam
Wren Kitchens
How amazing was the 2 guys that came…
How amazing was the 2 guys that came today friendly and did an absolute amazing job on fitting my Quartz worktops i will give them 100% recommendation to come and fit your Quartz worktops and I would like to thank you again for doing such an amazing job we can now start to enjoy our beautiful kitchen thanks to theses 2 fantastic men
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Eileen,
We're so pleased to hear about your excellent experience with our team members. It's wonderful that they were friendly and did an amazing job fitting your Quartz worktops. We appreciate your high recommendation!
Warm Regards,
Daniela
Wren Kitchens
Lee was very helpful
Lee was very helpful, and was polite and professional for the duration of our measure up appointment. He showed true expertise with appliance regulations and flexibility with remeasuring, due to ongoing renovation work. We would highly recommend L. barrington.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi,
We're delighted to hear about your excellent experience with Lee. It's wonderful that they were polite, professional, and showed true expertise with appliance regulations and flexibility. We appreciate your high recommendation!
Warm Regards,
Daniela
Wren Kitchens
Both Laura and Amanda
Both Laura and Amanda, dealt with our concerns promptly and in a polite manner. They were both super friendly, knowledgeable about the product and the options available to enable a satisfactory resolution.
Real credit to Amanda and Laura that they are so approachable.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hello,
We're so pleased to hear about your excellent experience. It's wonderful that our team members dealt with your concerns promptly and politely, and were friendly and knowledgeable in finding a satisfactory resolution.
Warm Regards,
Daniela
Wren Kitchens
Great communication throughout
Great communication throughout, very happy with the service from J.J. Samuel.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Nicole,
We are so pleased to hear that you were happy with the service and communication you received. Thank you for sharing your positive feedback!
Warm Regards,
Daniela
Wren Kitchens
50297144
50297144
Large order delivered at time arranged.
Delivered by S Daley and colleague.
They were helpful and polite placing the items as requested in 3 different places.
Parked and drove with care down our drive. Ordered in Ashton served by AJ 07756594973. We look forward to seeing it assembled.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Valerie,
We are so pleased to hear about your positive delivery experience and that our team was helpful and polite. We appreciate you taking the time to share your feedback and look forward to hearing about the assembly!
Warm Regards,
Daniela
Wren Kitchens
L Barrington
L Barrington was very thorough in his planning and measurements. He explained the process and legal requirements for the placement of appliances and units. L Barrington was very transparent about remeasures for the alterations/building work currently being conducted. Overall, he was very polite, helpful, and is a credit to the company.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hello,
We're delighted to hear about your excellent experience with our team member. It's wonderful that they were thorough, transparent, and explained everything clearly. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
Jordan Taylor was excellent
Jordan Taylor was excellent. Great support and advice
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Paul,
We truly appreciate your kind words and are so pleased to hear that Jordan was excellent, providing great support and advice. Thank you for your positive feedback!
Warm Regards,
Daniela
Wren Kitchens
Enzo Quartz work top fitted today by…
Enzo Quartz work top fitted today by Sam Lewis and his brother.
Excellent service, from arrival to finish. Fantastic attention to detail and understanding.
Very professional whilst being really friendly good guys. Would highly recommend Sam to anyone.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Grant,
We're so pleased to hear about your excellent experience with the worktop fitting. It's wonderful that the team provided such professional and friendly service, with fantastic attention to detail.
Warm Regards,
Daniela
Wren Kitchens
Great customer service from Bethanie…
Great customer service from Bethanie who resolved the issue quickly and professionially.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Marc,
We're delighted to hear about your positive experience! It's wonderful to know that Bethanie provided great customer service and resolved the issue quickly and professionally. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
Reply from Wren Kitchens
Hi Robin,
We appreciate your feedback and are delighted to hear that Gavin was knowledgeable, neat, and tidy. Thank you for sharing your positive experience!
Warm Regards,
Daniela
Wren Kitchens
Surveyor visit
I had the surveyor visit today prior to my design appointment. M Williams was very polite and efficient when taking measurements of my kitchen. He was also very relaxed and friendly with my dog, it’s appreciated.
3 September 2026
Unprompted review
Reply from Wren Kitchens
Hi Anabel,
We're so pleased to hear about your positive experience with our kitchen measurement service. It's wonderful that our team member was polite and efficient, and we appreciate the kind words about their friendly interaction with your dog.
Warm Regards,
Daniela
Wren Kitchens
Reply from Wren Kitchens
Hi Mae,
We appreciate your feedback and are so glad to hear that you found our team to be very polite and friendly during your visit with us. Thank you for sharing!
Warm Regards,
Daniela
Wren Kitchens
Wren delivery drivers Steven…
Wren delivery drivers Steven Kennedy&Samuel Young couldnt have been more professional&friendly!
3 September 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're so happy to hear our delivery team provided such professional and friendly service. We appreciate you sharing your positive experience!
Warm Regards,
Sam
Wren Kitchens
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